Toyota City

Inspections performed here

• 4,176NY State inspections in the last 12 months
• 12,062inspections at this facility since 2023

What they inspect

• Initial Inspection4,134
• Re-Inspection42

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 48 electric and 1,501 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7:30 AM–6 PM

Tuesday

7:30 AM–6 PM

Wednesday

7:30 AM–6 PM

Thursday

7:30 AM–6 PM

Friday

7:30 AM–6 PM

Saturday

7:30 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7126911

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

May 15, 2020

Expires

April 30, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.1· 493 reviews on Google

• KKaylz★★★★★ June 4, 2026

  Amazing experience at Toyota! They did my oil change and fixed a few other issues I honestly didn’t think could be repaired. The service was incredibly fast, the staff was honest, professional, and genuinely kind. I really appreciated how efficient and transparent they were throughout the whole process. Oralis provided efficient updates and guided me through the whole process. Highly recommend!

  Response from the owner · June 8, 2026: Kaylz, Thank you so much for your wonderful review and recommendation! We are thrilled to hear that you had such a positive experience with our team. It's always our goal to provide honest, transparent, and efficient service, so knowing that we were able to address your concerns, complete your oil change, and repair issues you didn't think could be fixed is incredibly rewarding. We're especially happy to hear that Oralia kept you informed throughout the process and provided the communication and guidance you deserve. She takes great pride in taking care of her guests, and we'll be sure to share your kind words with her. Thank you for trusting Toyota City with your vehicle. We truly appreciate your business and look forward to seeing you again for your next service visit. Best Regards, Jason Vazquez Fixed Operations Director Toyota City Service Department jvazquez@toyotacityny.com
• 110S★★★★★ June 27, 2026

  Very nice staff. Drove right in (had an appointment), staff took my info and services needed (recall and inspection), waited 3 hrs or so, and it was done. Quite efficient. Waiting area had complimentary coffee, snacks, and fresh rolls with cream cheese. They even offered me a free ride home if I needed to drop my car off. Thumbs up!

• SShir★★★★★ June 7, 2026
  I woke up to a flat tire on a busy Thursday morning and honestly had no idea what to do. Having only recently moved out of Manhattan and gotten a new car, the situation felt pretty overwhelming. Craig was incredibly helpful, guiding me through the entire process, explaining my options, and helping schedule an appointment for a tire check/replacement. He made what could have been a very stressful morning feel much…

  more manageable. We were even able to take care of my scheduled maintenance at the same time! Once I arrived, Jose was absolutely phenomenal and a pleasure to work with. He was professional, kind, and made the entire experience seamless. Thank you both for the outstanding service and for turning what could have been a disaster of a day into a quick and easy fix. Truly appreciate the care and attention I received and look forward to seeing the team again at my next maintenance visit!

  Response from the owner · June 8, 2026: Thank you for taking the time to share your experience! We are delighted to hear that Craig was able to guide you through the process and help make a stressful situation much easier to manage. Unexpected tire issues are never convenient, especially during a busy morning, so we're glad we could assist and coordinate your maintenance visit at the same time. We're also thrilled to hear that Jose provided such exceptional service during your visit. Professionalism, communication, and genuine care for our guests are what we strive for every day, and it is wonderful to know that both Craig and Jose delivered that experience. Your kind words mean a great deal to our team, and we truly appreciate the opportunity to earn your trust. Thank you for choosing us, and we look forward to welcoming you back for your next maintenance visit. Best Regards, Jason Vazquez Fixed Operations Director Toyota City Service Department jvazquez@toyotacityny.com
• SSaranyaa★☆☆☆☆ May 28, 2026
  I had a disappointing experience with my recent service visit and want to share it so other customers can pay close attention to their final invoice and approved services. I was trapped by the specials mentioned on the website and the service center is closer to my office. I am not returning here When I checked in for regular maintenance service, Oralis Bello showed me a quote for $594. I said the figures seemed to…

  be way higher and I mentioned the $109 service special (that includes The Works Synthetic Service Up To 109.95 4 cyl $89.95, V6 $99.95, V8 $109.95. Includes: full Toyota Multi-Point Inspection; full synthetic oil & filter change*; tire rotation; top off all fluids; inspect brakes, battery and alignment; exterior car wash and interior sanitation.) since my car is 4 cyl - the total should have been less than $109) advertised on the website and told her that was the service I wanted. She asked whether I had received an email, and I explained that the offer was listed on the website. She told me to sign the papers now and said she would apply it in the system, along with an additional 10% online discount. When I returned, my total bill came to $517.30. The invoice included additional recommended services that I did not realize were being added, instead of primarily the service special I requested. While the 10% discount was applied, the final amount was far higher than expected. The $109 service included “sanitation,” which I understood to mean interior cleaning/disinfection. When I checked with Oralis she said it was exterior water washed, interior sanitized but not deep cleaned. I am also confused by the brake inspection notes. The service report listed the brakes as “Caution,” which I noticed after returning home, but I was told the brakes were actually fine.

• JJoshua★★★★★ July 10, 2026

  Highly recommend this service center! Oralis Bello was great! She was respectful, kind, and super helpful. I had a few questions about my vehicle and its condition and she was great. Kevin was my technician and he did a great job servicing my car and was quick! This is the only shop I trust with my vehicle!

  Response from the owner · July 21, 2026: Joshua, Thank you for your kind words about our team members. We always appreciate the opportunity to serve you. Respectfully, Michael Ianelli President Integrity Automotive

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.