New YorkSuffolkSaint JamesEmpire Volvo Cars

Empire Volvo Cars

4.7 (737 reviews) · 3,410 inspections in the last 12 months · Saint James, Suffolk

Empire Volvo Cars
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 3,410NY State inspections in the last 12 months
  • 10,022inspections at this facility since 2023

What they inspect

  • Initial Inspection3,258
  • Re-Inspection152

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Cars and light trucks

Inspected 72 electric and 1,102 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
9:30 AM–7 PM
Tuesday
9:30 AM–7 PM
Wednesday
9:30 AM–7 PM
Thursday
9:30 AM–7 PM
Friday
9:30 AM–7 PM
Saturday
9 AM–7 PM
Sunday
Closed
  • Delivery
  • In-store shopping
  • Onsite services
  • Car wash
  • Oil change
  • Repair services
  • Used goods
  • Email contact
  • New vehicles
  • Car rental
  • Certified factory-trained technicians
  • Free loaner vehicles
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
7129149
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
November 22, 2021
Expires
October 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.7· 737 reviews on Google

  • SSandra★★★★★ January 5, 2026
    I am extremely happy with every moment of my experience at Empire Volvo. Before Volvo, I visited Lincoln and did not experience the same customer service that I did at Volvo. My initial salesman, Semy, was very nice. He found the exact car that I wanted. The transaction was passed on to the manager, Nick, who could not be nicer and more knowledgeable. There was no nonsense. I did not feel like I was with the typical…

    car dealer salesperson. I told him right from the start what I could spend and he made it work. Within a few hours, I drove out my new car and I absolutely love my XC 60! Looking forward to many happy years driving my car. Thank you, Nick and Semy!

    Response from the owner · January 15, 2026: Dear Sandra, Congratulations on your XC 60! We are delighted to receive your review letting us know about the lovely experience you had purchasing your car with us. On behalf of our team here at Empire Volvo Cars, we thank you for your feedback and invite you to contact us if you need any further help or automotive services down the line. Drive safely and enjoy your Volvo!
  • JJason★★★★★ July 3, 2026
    I live in Louisiana and purchased a used Toyota GR86 from this dealership for my son. Purchasing a vehicle without physically seeing it in person comes with its risks, but Chris (my salesman) did everything possible to address all of my concerns. This included many photos, videos, putting the car on a rack so I could see the underside for any damage, and addressing a couple cosmetic concerns that I had. I…

    received the car yesterday and it did not disappoint. It was even in better shape than we expected. Chris was responsive and professional throughout the process. A+ experience!

    Response from the owner · July 6, 2026: Jason, Thank you so much for trusting us with such an important purchase for your son! We are thrilled to hear that Chris was able to provide the transparency and detail you needed throughout your out-of-state purchase. We hope your son enjoys his Toyota GR86! If we may ever be of further service to you, please do not hesitate to reach out.
  • MMaggie★★★★★ July 2, 2026
    Chris at Smithtown Volvo made my recent purchase of an XC90 a very pleasant experience. He was responsive, knowledgeable, and easy to work with from start to finish. He always got back to me quickly, answered all of my questions, and made the entire process smooth and stress-free. I truly appreciated his professionalism and excellent customer service. I highly recommend working with Chris if you're looking to…

    purchase a Volvo!

    Response from the owner · July 2, 2026: Thank you for the high recommendation! We are glad Chris could make your XC90 purchase smooth and stress-free. We pride ourselves on being responsive and professional, and we will share your feedback with him.
  • Mmilton★★★★★ June 25, 2026
    My Amazing Volvo XC90 Buying Experience I’ve purchased several cars from different brands over the years, but Volvo easily provided the best experience by far. From the moment I walked in, they truly took care of me. The standout was my saleswoman, Lana. She was incredibly kind and professional — she let me test drive the XC90 right away with no hassle or questions. She even offered to let me take the car home…

    overnight so my whole family, including our newborn, could try it out comfortably. That level of trust and flexibility made all the difference. Knowing Volvo’s outstanding reputation for safety was what initially drew me in, and the car lived up to every expectation. When it came time to pick up my new XC90, the product specialist was equally incredible — attentive, knowledgeable, and made the entire delivery process smooth and exciting. Volvo has set a new standard for me. I couldn’t be happier with both the car and the outstanding service! Highly recommend.

    Response from the owner · June 25, 2026: Milton, Thank you for choosing our dealership and for your positive review! We are glad Lana was kind and helpful. We strive for 100% customer satisfaction. We warmly congratulate you on your new Volvo and we wish you and your family the safest of travel until we meet again!
  • SSharon★★★★★ June 23, 2026

    Just picked up my 2026 XC90 T8 Ultra. What an amazing car. The dealer was awesome. From sales to finance to delivery, everything was smooth. They helped me synch my google account with my new car so i'm totally connected. Thank you Empire!

    Response from the owner · June 25, 2026: Sharon, congratulations on your new XC90 T8 Ultra! We are glad our team provided you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Thank you and safe travels.
  • AAlfred★★★★★ June 10, 2026
    We had excellent experiences working with Kristin Hendrick, the general manager at this dealership. She was incredibly helpful throughout the entire process, taking the time to understand exactly what we wanted and working with us to make it happen, Her professionalism, patience, and dedication to customer satisfaction truly stood out. What impressed us most was her staff. They were friendly, knowledgeable, and…

    attentive, which is a direct reflection of her leadership. She has built a team that is a tremendous asset to the dealership and made the entire car buying experience, smooth and enjoyable both times in the past few months. We highly recommend this dealership to anyone looking for outstanding Customer Service and a team that genuinely cares about their customers. Their service department is also outstanding!

    Response from the owner · June 12, 2026: Alfred, thank you for your positive review! We are thrilled Kristin provided you with the A+ service you deserve. Our guests' satisfaction is our top priority and we hope you continue to choose us for all of your future automotive needs.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.