Empire Ford Lincoln

Inspections performed here

• 5,474NY State inspections in the last 12 months
• 15,300inspections at this facility since 2023

What they inspect

• Initial Inspection5,367
• Re-Inspection107

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Heavy diesel (opacity)
• Light diesel (opacity)
• Heavy-duty vehicles
• Cars and light trucks

Inspected 229 electric, 394 hybrid, and 217 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7 AM–5 PM

Tuesday

7 AM–5 PM

Wednesday

7 AM–5 PM

Thursday

7 AM–5 PM

Friday

7 AM–5 PM

Saturday

8 AM–4 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7122725

Licence type

NYS Registered Repair Shop

Original issue date

August 22, 2017

Expires

July 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 366 reviews on Google

• JJhevere★☆☆☆☆ May 12, 2026
  Working with this service team has been incredibly frustrating. I purchased a mustang with Empire, and immediately had an issue with setting up the ford pass. After being sent back and forth between the dealership and service (since they both placed blame on each other and advised me to check with each party), I let them take the car in to diagnose and solve the issue. They kept my car for 3 days and I was given no…

  updates on what was happening. They gave me a loaner that I couldn’t even use, since I have to travel to Brooklyn daily for work with an animal AND one of its tires had a slow leak. On the final day, I call them in the morning and inform them that I am coming to pick up my car at the end of the day, since I’m being hugely inconvenienced. Only THEN did they start working on my vehicle. 5 minutes later i got a call from the service manager saying that they would like more time with the car and they have other cars with the same issue. When I came to get my car, the manager told me that this is an update issue, and they have no choice but to wait for Ford to send them an update, and when they do, they’ll come to my residence to update the car. This was 2 months ago. I’ve been trying to get in touch with someone for a week to give me some information about this update. They now want to take my car in again, to probably have it sit there and do nothing. I understand that with a tech issue, it can take time, but why do I have to chase down this team for an update? Their communication sucks. I wish I bought my car with a different dealership.

  Response from the owner · May 25, 2026: Jhevere, We are truly sorry for the frustrating experience with us and we do apologize for the lack of communication, and the unsuitable loaner vehicle. This falls short of the service standards we aim to provide. If you would like to discuss further, please contact us at the dealership.
• SSteve★★★★★ July 14, 2026
  My first time at this ford dealer with a truck I inherited from my dad who recently passed. I was told by my local guy Hans that I have two recalls that needed to be addressed by a dealer. So off to empire we went and let me tell you what a bunch of nice friendly people that couldn’t be nicer and more helpful. The standout is the gentleman who took us in as service advisor his name was Gustavos Vasconcellos or Gus…

  he was so helpful and informative that we will be back and possibly buy another ford or Lincoln based solely on his professionalism and pleasant manner.

  Response from the owner · July 15, 2026: Steve, thank you for taking the time to leave us this 5-star review. We are happy to hear Gustavo was helpful and informative during your recent visit. Your safety and satisfaction are our top priorities and we will be sure to share your wonderful feedback with Gus, as he will be thrilled to hear he made such a positive impact on your visit. Safe travels.
• HHardik★☆☆☆☆ May 13, 2026
  I booked an appointment for a basic oil change service for 9:30am. When I was dealing with the service advisor, he asked me if I wanted to get the recall taken care of. I asked how long it would take and he said an extra half hour on top of the 1 hour for oil change service. I agreed to it. All in all, they said it will not take more than 1.5 - 2 hours for the car to be ready. While I was waiting, I asked if they…

  can drop me off to a location 3 miles away as I had a meeting to attend for an hour. When I got back after an hour, they had not even started working on my car! To make matters worse, I was falsely accused by the service advisor that their driver had to drop me off to two locations instead of the one location I had requested. Which is not just a lie, it’s very unprofessional to make such an accusation without checking for proof. I offered to show proof and he didn’t bother looking at it. It was now 11:30am, two hours later and I asked what is the status? The same service advisor said “well you left so we thought you are leaving the vehicle with us so we pushed it back on the cue.” What?!!! What gives you the right to do that?! I specifically said I’ll be back in an hour. I specifically made an appointment for 9:30am so I can get the service done on the car and get my day going. It is 1:10pm!!!! I came here at 9:30pm. 3.5 hours later and all they did was just an oil change. They didn’t even get to fixing the recall or anything else!!!! Can you believe that?!! How does only an oil change take more than 3.5 hours?!!!!! I thought Empire Ford of Huntington prides itself on service and quality?!! I experienced unprofessional service! I experienced untruthful behavior! I experienced inaccurate communication! All with the same service advisor. I am writing this review for anyone going here, please demand honest and accurate communication. Be prepared to wait a long time! I have 6 cars in my household, I get oil change service done all the time, it has never taken this long with any of the other service centers. I do not take pleasure in writing poor reviews as I am a business owner myself and such reviews can hurt a business. But when a business blatantly disregards a customer, I have no choice but to write an essay to highlight such poor performance.

  Response from the owner · May 25, 2026: Hardik Patel, We sincerely apologize for the delays, miscommunication, and false accusation you experienced during your recent service visit. This is not the level of professionalism or transparency we strive for at Empire Ford of Huntington. Please contact us and ask for the service manager to discuss further.
• RRAM★☆☆☆☆ June 11, 2026

  Brought my car in they told me.It was the starter nine hundred dollars later drove out. And the same problem had happened.It was just a fifty dollar relay switch and the code readers said so amateurs

  Response from the owner · June 25, 2026: Thank you for taking the time to share your feedback.  We take quality and accuracy in our service very seriously. Please contact us so we can discuss this matter further and explore how we can resolve this to your satisfaction. Please reach out to Alex Collao at (631) 565-7719 or at acollao@eagny.com.
• Kkathy★★★★★ February 26, 2026

  A sincere appreciation to Empire Ford Lincoln of Huntington for servicing my car so awesomely. Everyone I dealt with went above and beyond to provide outstanding service. Their professionalism, kindness, and attention to detail truly made the experience exceptional. Thank you for your dedication and care! If you’re looking to purchase and service a car, this is the place to purchase!

  Response from the owner · February 27, 2026: Kathy, thank you for your positive review! We are so glad that our team was kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
• MMr.★★★★★ June 22, 2023

  This is the best Ford Service on Long Island, I highly recommend going here for all your vehicles servicing. My Advisors Gus & Josh explained exactly what was performed on my Ford Explorer. Gus & Josh are excellent Advisors and both deserve recognition. Also, thank you to the mechanics that worked on my vehicle.

  Response from the owner · September 4, 2024: Mr. S, Thank you for leaving Gus and Josh this fantastic review! We are glad to hear that they took amazing care of you and your Ford Explorer needs. We are happy to know that they were excellent and explained exactly what was performed on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.