New York › Suffolk › Saint James › Audi of Smithtown
Audi of Smithtown
★ 4.6 (806 reviews) · 3,109 inspections in the last 12 months · Saint James, Suffolk
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,109NY State inspections in the last 12 months
- 8,886inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 81 electric and 567 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–8 PM
- Tuesday
- 9 AM–8 PM
- Wednesday
- 9 AM–8 PM
- Thursday
- 9 AM–8 PM
- Friday
- 9 AM–8 PM
- Saturday
- 9 AM–6 PM
- Sunday
- 11 AM–4 PM
- Delivery
- In-store shopping
- Onsite services
- Car wash
- Oil change
- Repair services
- Used goods
- Certified pre-owned vehicles
- Collision repair
- Email contact
- New vehicles
- Sells tires
- Certified factory-trained technicians
- Secured lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7089199
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- February 9, 2001
- Expires
- January 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- MMonica★★★★★ May 19, 2026
Great experience purchasing my car! The entire process was seamless, honest, and straightforward. After having a bad experience at another dealership, Raymond made sure I felt comfortable and informed every step of the way. Since I live an hour away, he had everything prepared ahead of time which made the process quick and stress-free. I absolutely love my car — it was everything I asked for and more! Highly…
recommend Raymond and this dealership for anyone looking for excellent customer service and a smooth car-buying experience.
Response from the owner · June 1, 2026: Thank you, Monica, for sharing your 5-star experience with us. We're delighted to hear that Raymond provided honest, straightforward service and made the process seamless and stress-free for you. Your recommendation means a lot to us, and we're thrilled you love your new Audi. We appreciate your trust and look forward to serving you again in the future. - RRobert★★★★★ April 4, 2026
Repeat customer.. the professional and highly knowledgeable staff makes the experience well worth it. Recently replaced a damaged vehicle. the staff was eager to ensure the transition into a new vehicle was enjoyable, compatible, and hassle free. Every box checked for me. One note I’ll call out, is that I appreciated the involvement, not only from my Sales rep, Yanique, who is one of the best I have dealt with, but…
that the dealerships management team was so involved to ensure we created a great deal. Which you don’t see at other dealerships. I will definitely be back for my next purchase
Response from the owner · April 6, 2026: Thank you for your continued trust in Audi of Smithtown and for taking the time to share such a detailed experience. It is wonderful to hear that Yanique and the management team worked together to make your transition into a new vehicle smooth, enjoyable, and well supported. Your loyalty and kind words mean a great deal, and Audi of Smithtown looks forward to welcoming you back for your next purchase. - VVishal★★★★★ June 27, 2026
Jennifer DiCola made my Audi buying experience absolutely exceptional from start to finish. She was knowledgeable, professional, patient, and genuinely cared about helping me find the perfect vehicle without ever making me feel pressured. She took the time to answer all of my questions, explained every detail clearly, and made the entire process smooth and stress-free. What truly sets Jennifer apart is her…
outstanding customer service and attention to detail. She went above and beyond to ensure I was completely satisfied and made me feel like a valued customer every step of the way. This wasn't my first time working with Jennifer—I've purchased several cars from her over the years, and there's a reason I keep coming back. She consistently provides an honest, transparent, and enjoyable buying experience, making every transaction easier than the last. Her professionalism, integrity, and commitment to her customers are second to none. If you're looking for someone who is honest, trustworthy, and truly passionate about helping people, I highly recommend asking for Jennifer DiCola at Audi of Smithtown. She made this one of the best car-buying experiences I've ever had, and I'll continue coming back to her for future vehicles. Thank you, Jennifer!
Response from the owner · July 9, 2026: Thank you, Vishal, for sharing such a wonderful review! We're thrilled to hear Jennifer provided you with an exceptional, stress-free experience and that her professionalism, honesty, and attention to detail made a lasting impression. We truly appreciate your continued trust and loyalty over the years. We look forward to assisting you with future vehicle needs at Audi of Smithtown. - GGEN★★★★★ April 28, 2026
Went to see Jennifer Dicola who I have been getting my Audis from for several years. Had the best experience as per usual. This time I upgraded to a Q7 due to my expanding family, after driving a A4, Q3, Q5 throughout the years. I couldn’t be happier with my purchase I will always remain a loyal costumer due to Jennifer’s quick efficient way of working with me. Also, Matthew in the technology department did a great…
job setting up my phone to start my car etc.. and showing me all the new features with this model. Looking forward to servicing my car’s future needs here.
Response from the owner · June 1, 2026: Thank you for your continued loyalty and for sharing your positive experience. We're thrilled to hear that Jennifer provided her usual exceptional service and that Matthew was able to assist you with the new features on your Q7. We appreciate your trust over the years and look forward to supporting all your future vehicle needs. Your satisfaction is our priority, and we're grateful for your kind words. - FFREDERICK★★★★★ April 1, 2026
I purchased an Audi from Audi Queens and unfortunately had a few issues right from the start. When I tried reaching out to them for help, I never got a response—which was extremely disappointing, especially considering I’ve owned over a dozen Audis over the years. A trusted friend who previously worked with Audi recommended I contact Audi Smithtown for service, and I’m very glad I did. From the moment I connected…
with General Manager Rich Pizzo, along with Tony Palmieri, Chris Guy, and technician Jack Pagillo, the experience was outstanding. They were professional, responsive, and genuinely cared about resolving my issues. To make matters worse, the vehicle I received from Queens had a bubble in the tire, and the front plate had been installed using sheet metal screws directly into the bumper—completely unacceptable. Audi Smithtown stepped up, addressed everything properly, and treated me the way a loyal Audi customer should be treated. Thank you to everyone at Smithtown Audi. So my future purchases will be without a doubt AUDI OF SMITHTOWN. My AUDI RS ETRON. CAR IS AMAZING AND SO WAS THE SERVICE AT AUDI OF SMITHTOWN
Response from the owner · April 1, 2026: Thank you for sharing your experience and for choosing Audi of Smithtown. It means a great deal to hear that Rich Pizzo, Tony Palmieri, Chris Guy, and Jack Pagillo provided the level of care and professionalism you deserve. The team is truly grateful for your trust and is glad everything was resolved properly—enjoy your Audi RS e-tron!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.