Matthews KIA of

Inspections performed here

• 3,137NY State inspections in the last 12 months
• 9,943inspections at this facility since 2023

What they inspect

• Initial Inspection3,088
• Re-Inspection49

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 87 electric and 551 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–7 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7129922

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

May 19, 2022

Expires

April 30, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.4· 2,452 reviews on Google

• RRubin★☆☆☆☆ May 7, 2026
  Would not recommend this place. I paid $60,000 in full for my car here, and while the sales process was seamless, the service department has been a complete disaster. Over multiple visits, they have: shattered a screen, scratched above my door panel without properly repairing it, forgot to reinstall an exterior trim piece and tried to cover the exposed holes with duct tape, scraped the LED strip above the start…

  button, and most recently left a part missing from inside my car — then refused to take any responsibility for replacing it. It's a shame that one good experience is so heavily outweighed by consistent negligence. You'd expect better when spending this kind of money.

  Response from the owner · May 10, 2026: Hi Rubin. This is not the experience we strive to provide, and we are sorry to hear that our Service Department has not met your expectations.
• TTrinh★☆☆☆☆ September 11, 2025
  We recently purchased a 2026 Kia Sportage, and the entire experience was disappointing from start to finish. Here’s what happened: Misrepresentation of the vehicle’s origin Our sales rep, Mac, told us the vehicle was purchased directly from Kia. We later discovered this was false — it was brought in from another dealer. That kind of misrepresentation is unacceptable when buying a “new” car. Vehicle condition at…

  delivery The car already had a scratch and more than 200 miles on it when we picked it up. While some mileage can be expected, over 200 miles on a “brand new” car raises red flags — especially when combined with a visible scratch. Kia Connect app issue The Kia Connect app did not work at all. When we asked Mac about it, instead of offering support or troubleshooting, he brushed us off and told us to “just call the 800 number.” That’s not customer service. Unprofessional follow-up When we followed up about why the car already had so many miles, Mac blamed us, saying we must have “remembered incorrectly.” Rather than acknowledging the concern or providing a solution, he deflected responsibility. Response to our complaint After raising these issues, Mac’s written response was defensive and dismissive. Instead of addressing the facts, he accused us of being wrong, claimed we were threatening him by escalating to Kia, and ended by wishing us “the best.” His message showed zero accountability and came across as unprofessional and condescending. We’ve purchased Kia before (a Niro), and that experience was transparent, helpful, and professional. This time was the complete opposite. The vehicle was not properly represented, concerns were dismissed, and the sales rep refused to take ownership. This experience has completely eroded our trust in both this dealership and the Kia brand. Based on this, we will not be purchasing another Kia in the future.

  Response from the owner · September 15, 2025: Hi Trinh, We apologize for your recent experience. At your earliest convenience, please reach out to General Sales Manager, William Pozniakas at 518-847-0800 to discuss.
• DDari★★★★★ January 3, 2026
  Walked into Matthew’s Kia yesterday, looking for a vehicle after spending way too much time at Toyota and was greeted by smiling happy staff never had a grumpy person in My purview ~ Was helped very quickly by Eric Bryan and Billy and within an hour found the car I was hoping to. Came back today and bought the car. The staff was so efficient. They had most of the paperwork already done before I got there so it made…

  the paperwork and go very quick. Couldn’t be happier with the staff at Matthews Kia in Schenectady and highly recommend if you’re looking for a good quality car you stop in and see them!

  Response from the owner · January 5, 2026: Hi Dari, We’re thrilled to hear our team made the process easy and enjoyable. Thank you for your business and the great review!
• AAmber★★★★★ February 20, 2026
  Huge shoutout to Bryan Boodhoo at Mathew’s Kia of Schenectady! I originally came in with my mind set on at one car due to my budget, but Bryan helped me get into a bigger vehicle with more features for less money than the smaller base version of the car I was considering. He was super helpful, not pushy and really made the whole process soo damn easy especially when I was prepared for it to be so stressful. I’m so…

  happy with my new car. Definitely ask for Bryan if you’re shopping there he was wonderful. And Bryan if you see this I just want to thank you again for all your help!

  Response from the owner · February 20, 2026: Hi Amber, We LOVE to hear it! Thank you for letting us know that Bryan provided you with a hassle free, easy experience. Enjoy your new ride and welcome to the Matthews Kia family!
• BBeverly★★★★★ July 6, 2026

  We had a great experience today under the care of Supreme and Jeremy. Supreme was a great listener and took good care to understand our needs. The staff is friendly and takes the time to make an experience that could be stressful a positive one. The group worked hard to make it happen for us. Very grateful!

  Response from the owner · July 7, 2026: Thank you for your wonderful review, Beverly! We're so happy to hear that Supreme and Jeremy made your visit such a positive experience. Taking the time to listen, understand our customers' needs, and provide a supportive, stress-free experience is exactly what we strive for. We're grateful you chose Matthews Kia of Schenectady, and we'll be sure to share your kind words with Supreme, Jeremy, and the rest of the team. Congratulations, and we look forward to serving you again in the future!
• GGermán★★★★★ August 3, 2026

  Sully was great during the while time! She was transparent with all the processes, and very open and patient with all my questions. I was planning on keep looking for other options during the week, but Sully's help made it obvious that it was the best decision to get my new car with them. Definitely recommend!

  Response from the owner · August 3, 2026: Thank you for the fantastic review, Germán! Congratulations on your new vehicle! We're thrilled to hear Sully provided such a transparent, patient, and informative experience throughout the entire process. It's especially rewarding to know her exceptional service and honest communication gave you the confidence to choose Matthews Kia of Schenectady. We'll be sure to share your kind words with Sully. Thank you for your recommendation, and we hope you enjoy every mile in your new car!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.