New YorkSchenectadySchenectadyLIA Toyota of

LIA Toyota of

4.2 (1,821 reviews) · 8,886 inspections in the last 12 months · Schenectady

LIA Toyota of
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 8,886NY State inspections in the last 12 months
  • 26,840inspections at this facility since 2023

What they inspect

  • Initial Inspection8,644
  • Re-Inspection242

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 63 electric and 2,945 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

DMV licence

Facility number
3010714
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
August 13, 1980
Expires
January 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.2· 1,821 reviews on Google

  • AAmber★★★★★ July 17, 2026
    I had been looking to purchase a car for about 18 months with no luck. Full transparency, I am quite picky and was hesitant to make the change from my trusty 2014 Toyota Camry. I wanted to stay in the Toyota family because I have had nothing bot positive experiences with Toyotas. I was open to New or Used cars but had trouble pinpointing exactly what features were important to me in a new car. We were met by John…

    Henry who truly went above and beyond talking me through the features from a 2024 Rav4 and a 2026 Rav4, highlighting the differences and helping me identify what features were a dealbreaker. He spent several hours with me in person as well as phone calls and text messages back and forth, answering all of my questions without hesitation and always with a positive attitude. Ultimately I purchased a 2024 Rav4 and I couldn't be happier. Any worries I had about the stress and nuances of change went out the window. I truly love my new car and am very confident and happy about my purchase. I would highly recommend John Henry if you are looking to purchase from Lia Toyota. He is incredibly knowledgable, understanding, patient, and willing to truly get you into the car you are looking for. There was no pressure and he treated me like family throughout the entire process. Ask for John Henry, you will not be disappointed!

    Response from the owner · July 17, 2026: Amber, Thank you for this exceptional review, especially after 18 months of searching. John Henry's patience in walking you through the differences between the 2024 and 2026 RAV4s, and his willingness to spend hours in person, on the phone, and via text answering every question, clearly helped you find the perfect car with confidence. We appreciate the strong recommendation and are thrilled you're so happy with your RAV4.
  • HHive★★★★★ June 19, 2026
    I had a great experience renting a car from Moses. He was professional, respectful, and made the entire process quick and easy. He went above and beyond to help me, answered all of my questions, and made sure everything was taken care of. His excellent customer service and willingness to go out of his way truly stood out. I highly recommend Moses to anyone looking for a smooth and stress-free rental experience.…

    Thank you again for all your help!

    Response from the owner · June 22, 2026: Thank you so much for this wonderful review about Moses, we will make sure he sees this! We love hearing that he made the whole process so quick and easy, and that he went above and beyond answering every question along the way. That is Moses at his very best! We hope to see you back again soon!
  • PPrinkle★★★★★ April 9, 2026
    I had a bit of a mixed experience initially, but I truly appreciate how the team handled everything in the end. From the start, the repair process itself was very efficient. After inspection, the required part was sourced within a day, and I was asked to bring the car in the very next day for the repair; that level of promptness was impressive. The day I dropped off my car for the repair, they arranged an Uber for…

    me to get home, and once the car was ready, they again arranged transportation back to the service center, which I really appreciated. After the repair, when I picked up my car, I realized that my original air deflector for the panoramic sunroof was missing. When I returned, there was some initial confusion, and it took a bit of back-and-forth to clearly identify the issue. However, once I connected with the Fixed Operation Manager Rick Rugen, everything was handled seamlessly. He and the technician Chris understood the concern, took ownership, resolved everything the same evening and had the car ready for the pick up the following day. I also appreciated that a loaner vehicle was offered during the process. While there was a small hiccup, what truly stood out was the team’s responsiveness and willingness to make things right. That level of accountability and customer care goes a long way. Thank you to the entire Lia Toyota of Colonie team (service advisor, technician, and manager) for ensuring everything was resolved properly.

    Response from the owner · April 10, 2026: Prinkle, We are so glad the repair process was quick and efficient and that the Uber arrangements made drop off and pickup so convenient. We are also sorry for the confusion with the air deflector, we know that kind of back and forth can be frustrating. But we are really glad that Rick and Chris were able to step up, take ownership, and get everything resolved the same evening. That is the kind of team we are proud to have! We will make sure they all know how much you appreciated them. We hope to see you back again soon!
  • SShannon★★★★★ June 25, 2026
    I began my car shopping journey at a different dealership with a different brand car in mind. It was not welcoming or warm. I put a deposit on a car I liked because it seems this is just the way of sales business world. Turns out it wasn’t ready on the day I was supposed to pick it up so I decided to shop elsewhere in the meantime. At Lia Toyota I was met by Vincent Lia Jr. and his friendly nature was refreshing.…

    He listened to what I was looking for and walked me through the vehicles I had an interest in. He answered my questions and went as far as perusing inventory at other locations trying to find a good fit. The process was engaging and not overwhelming. I enjoyed it so much I pulled my deposit from the other dealership to buy a vehicle from him. He brought something to the car buying process that I’ve never experienced before and I truly appreciate his hard work.

    Response from the owner · June 29, 2026: Shannon, Thank you for sharing this detailed experience! We're glad Vincent Lia Jr.'s friendly, attentive approach made such a difference, especially after a less welcoming experience elsewhere. We appreciate that he took the time to understand your needs, search inventory across locations, and create an engaging, pressure-free process. Thank you for choosing Lia Toyota and for recognizing his hard work.
  • BBarbara★★★★★ June 16, 2026

    Christa Gentile was truly a pleasure to work with during the entire purchase of my new 4Runner. Five star service the whole way. I will definitely be referring any friends and family looking to buy a vehicle to her.

    Response from the owner · June 16, 2026: Barbara, Thank you for sharing such wonderful feedback about Christa! It's great to hear that her five star service and genuine dedication made the entire purchase of your new 4Runner such a pleasure from start to finish. Knowing that you will be referring your friends and family to her is the highest compliment we could receive and we truly appreciate it. We look forward to welcoming you back!
  • FFrancesco★★★★★ January 14, 2026

    "I had an absolutely excellent experience purchasing my truck from Kelly Pagano at Lia Toyota. Kelly was incredibly friendly and made the entire process feel easy and smooth from start to finish. His approach was professional and truly top-notch, exceeding all my expectations. I highly recommend him!"

    Response from the owner · January 14, 2026: Ciao Franco! Thank you for this outstanding review and congratulations on your new truck! Kelly Pagano consistently delivers friendly, professional, and top-notch service, and we are truly delighted that he made your entire purchasing process feel easy, smooth, and beyond expectations. A dopo!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.