Subaru of Troy

Inspections performed here

• 6,025NY State inspections in the last 12 months
• 17,128inspections at this facility since 2023

What they inspect

• Initial Inspection5,848
• Re-Inspection177

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Trailers
• Cars and light trucks

Inspected 75 electric and 311 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

8:30 AM–7 PM

Tuesday

8:30 AM–7 PM

Wednesday

8:30 AM–7 PM

Thursday

8:30 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Delivery
• In-store shopping
• Onsite services
• Car wash
• Oil change
• Repair services
• Used goods
• Certified pre-owned vehicles
• Email contact
• New vehicles
• Wheel alignment
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7121404

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

September 13, 2016

Expires

August 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 3,343 reviews on Google

• JJessica★★★★★ July 14, 2026
  We recently purchased our 3rd Subaru from Saifar!! We walked in expecting our only option to lower our payment was to buy out our lease. We walked out with a brand new Forester (with all of the same features/accessories as our previous Forester), AND a lower payment! He understood what we needed and didn’t try to push us past our limits. We have recommended family to Saifar and he treated them the same way! Special…

  shoutout to Mark in finance! He got us in and out quick on the day we picked up our new Forester! Another shoutout to Kenny in the service department! If you have any issues or concerns Kenny is the go to guy!!

  Response from the owner · July 14, 2026: Hi Jessica! Thank you for your continued trust. We're honored that you chose us for your third Subaru purchase and are thrilled to hear that Saifar helped you find a Forester that met your needs. We also appreciate your recognition of Mark and Kenny. We'll be sure to share your kind words with them. Thank you for your recommendations and for being a valued member of the Subaru of Troy family. Enjoy your new Forester, and we're here if you need anything!
• RRae★★★★★ April 7, 2026
  We were greeted as soon as we walked through the door. We were there for a little over 4 hours.... we test drove a couple cars, traded in our Jeep and they had us in our new Forester and out on the road. They handled all of the paperwork, explained what we were reading and signing and we had some great conversations with some pretty cool people. They had a customer waiting area with cold water, hot coffee/hot…

  chocolate and a TV. From start to finish, everything was quick and easy yet, still professional. We will definitely be back in the future. Shout out to Brandon and Carli, they were both absolutely amazing and helped make this whole experience stress free!!

  Response from the owner · April 8, 2026: Rae, thank you so much for sharing your experience with Brandon and Carli! It's great to hear everything went smoothly and you felt right at home during your visit. We appreciate your business and hope to welcome you back to Subaru of Troy down the road!
• RRoman★☆☆☆☆ July 2, 2026
  I am extremely disappointed with the service department at Subaru of Troy. I originally brought my 2015 Subaru Forester XT in because of a misfire and check engine light. They replaced the spark plugs, charged me a significant amount of money, and told me everything looked good. Shortly after, the exact same problem came back. Now I’m being told I need all four ignition coils replaced. It’s frustrating that this…

  wasn’t identified during the first visit, especially since both spark plugs and ignition coils are common causes of misfires. Instead of fixing the root problem the first time, I was left paying for another expensive repair. I spoke with the service manager hoping they would stand behind their previous work or offer some kind of solution, but they were no help. There was no meaningful effort to make the situation right, which was very disappointing. My family has also had a negative experience with this dealership in the past, which makes this even more frustrating. Between our experiences, I have completely lost confidence in this service department. I would not recommend Subaru of Troy’s service department to anyone. If your vehicle needs repairs, I strongly suggest getting a second opinion from another qualified Subaru shop before spending your money here.

  Response from the owner · July 7, 2026: Hi Roman, it's disappointing to know that we didn't meet your expectations and that the issue wasn't resolved promptly. I understand how upsetting this can be, especially after previous experiences. I'd like to discuss this further and see if there's anything more we can do to assist you. Please feel free to reach out at your convenience. Thank you, Nicholas Nieves - Fixed Operations Director - nicholasnieves@carbonecars.com
• KKimberly★★★★★ July 11, 2026
  I had a wonderful experience at Subaru of Troy! Brandon David was such a pleasure to work with. He was kind, straightforward, informative, and easy to communicate with throughout the entire process. He took the time to answer all of my questions and never made me feel pressured or pushed into anything, which I really appreciated. Patricia was also fantastic—she called me first thing in the morning after I submitted…

  a late-night inquiry and was able to get me in that same day. Their excellent customer service made the whole car-buying experience smooth and stress-free. I highly recommend Subaru of Troy!

  Response from the owner · July 13, 2026: Kimberly, we are so grateful for your shining review of Brandon and Patricia! Thank you for choosing Subaru of Troy and for sharing your experience with us - we hope to see you again in the future! Safe travels ahead!
• VVince★★★★★ January 28, 2026

  Excellent used vehicle purchasing experience. Jimmer and Mark were absolutely wonderful to work with. At no point did I feel like I was being given a sales pitch, just honest conversations. Competitive vehicle pricing, no haggling needed. Would definitely recommend to friends and family.

  Response from the owner · January 28, 2026: Vincent, we are pleased that Jimmer and Mark made you feel so comfortable during your time with us! Thank you for choosing Subaru of Troy and for sharing your experience. We are glad to continue to provide you with competitive pricing and honest conversations and appreciate your recommendations of our team. See you next time!
• CCody★★★★★ June 22, 2026
  Went there to get assistance with fixing a few issues with my Subaru Forester and the last couple of times I went in for services kelsey almeida was assisting me through most of my issues and she I will say was extremely tentative, she was trying to help me out with cost effectiveness as much as she could and even after she sent a couple message to ensure that I was satisfied and this morning I woke up to a smile…

  and heart emoji this morning and that was honestly was the best way I've woken up in a while. Definitely coming back and I do hope to see her in a higher position for how well she treats customers.

  Response from the owner · June 23, 2026: Hi Cody, we're pleased to hear Kelsey was so helpful, she even made your morning a bit brighter! We'll be sure to pass along your kind words. Thank you for being a part of our Subaru of Troy family.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.