Northstar KIA

Inspections performed here

• 3,809NY State inspections in the last 12 months
• 10,294inspections at this facility since 2023

What they inspect

• Initial Inspection3,680
• Re-Inspection129

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 113 electric and 593 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7:30 AM–6 PM

Tuesday

7:30 AM–6 PM

Wednesday

7:30 AM–6 PM

Thursday

7:30 AM–6 PM

Friday

8 AM–5 PM

Saturday

8 AM–4 PM

Sunday

Closed

• Onsite services
• Oil change
• Loyalty program
• Gender-neutral restroom
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating
• Credit cards
• Debit cards
• NFC mobile payments

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7122949

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

September 28, 2017

Expires

August 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 325 reviews on Google

• MManuel★★★★★ March 1, 2026
  I had an excellent experience at the North Star Kia Service Center, and I can honestly say they exceeded my expectations from the very first moment. My appointment was at 8:00 a.m., and from the moment I arrived, I was greeted by Dany, who was very attentive, professional, and friendly. From the initial greeting, his positive attitude and willingness to help were evident. He explained the process clearly, patiently…

  answered all my questions, and made me feel calm and confident leaving my vehicle in his hands. Without a doubt, Dany provides exemplary customer service and demonstrates that he truly cares about his customers. Then, inside the service area, I was assisted by Ronny, who continued with the same excellent service. Ronny was very clear in explaining the work that would be done on my vehicle, guided me step by step, and made sure I understood everything perfectly. His knowledge, kindness, and professionalism made the entire experience very easy and pleasant. As an added bonus—and a much-appreciated one—they gave me a free car wash voucher, which demonstrates the care and attention they have for their customers, even in the smallest details. Overall, the service was fast, efficient, and of the highest quality. I felt well taken care of at all times, with clear communication and respectful treatment. I definitely recommend this Kia dealership, and especially the service from Dany and Ronny, who make a huge difference with their excellent work and friendly approach. I will certainly return for future service.

• FFabian★☆☆☆☆ May 15, 2026
  It’s unfortunate that one individual can negatively impact the experience at an otherwise excellent facility. The manager of the parts department has been consistently unprofessional during multiple visits to pick up parts for the shop I work for. Each interaction has involved unnecessary attitude and aggressive behavior, which is unacceptable in a customer service management position. As a recurring paying…

  customer, I expect to be treated with professionalism and respect. While every other employee I’ve dealt with at this location has been excellent and provided a 5-star experience, the repeated behavior from the parts manager has made my visits uncomfortable and frustrating. Because this has happened on more than one occasion, I plan to speak with upper management regarding his conduct and overall approach to customer service.

• AAaron★★★★★ May 28, 2026
  I came here for a second opinion and also for the second time around. after having a terrible experience with John Starks Kia. They were unhelpful, didn’t properly address my concerns, and it honestly felt like issues with my car were being ignored instead of fixed. Coming to NorthStar Kia was a completely different experience. COSIMO made sure every concern I had was communicated clearly to the mechanic, and I…

  finally felt like someone actually cared about helping people about their car. The customer service here is top-notch, and the professionalism compared to my previous experience was night and day. If you’re in Queens and need reliable service, I’d definitely recommend coming here instead.

• JJoel★★★★★ March 17, 2026
  I was treated very well during my visit. Cosimo provided excellent service and took great care of me. In addition, he took the time to answer several questions I had regarding general car maintenance, which I greatly appreciated. After hitting a pothole, I noticed a bubble on my tire and needed immediate assistance. I called on Thursday evening and specifically asked to speak with Cosimo. During our brief…

  conversation, I inquired about the availability of tires for my K5 at the service center. He confirmed they were in stock and was able to accommodate me with an appointment the following morning. Thank you Cosimo you’re the man!

• AAaron★☆☆☆☆ August 18, 2025

  Picked up my mothers vehicle from service due to brand new vehicle coolant hose coming off and overheating. After the repair was done, engine bay was still covered in coolant. There is coolant all over alternator and belt as well. Which can cause both alternator to fail and belt to slip off. I am very disappointed on how nothing was cleaned after the repair was done. It shows that there is no pride in the repair.

• DD★★★★★ May 10, 2026

  Although I didn’t have a good experience buying my car at Northstar Dealership, the Service Center is completely different. They provide excellent customer service: fast, efficient, and high-quality. All the staff are respectful and patient.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.