Koeppel Subaru

Inspections performed here

• 4,338NY State inspections in the last 12 months
• 12,761inspections at this facility since 2023

What they inspect

• Initial Inspection4,213
• Re-Inspection125

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 25 electric and 128 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7 AM–6 PM

Tuesday

7 AM–6 PM

Wednesday

7 AM–6 PM

Thursday

7 AM–6 PM

Friday

7 AM–6 PM

Saturday

7 AM–3 PM

Sunday

Closed

• Onsite services
• Oil change
• Wheel alignment
• Mechanic
• Restroom
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Appointment required
• Appointments recommended
• Credit cards
• Debit cards
• NFC mobile payments
• Cash-only

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7109405

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

December 8, 2009

Expires

November 30, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.4· 385 reviews on Google

• JJerome★★★★★ July 6, 2026
  The service dept fantastic! This service dept really tells you how good a dealership is! Koeppel is the best! George the service manager is great. Joseph the service writer is terrific. They go the extra mile. Some dealers dont belive you. They say there is nothing wrong & send you home! I've seen most of the writers over the past several years & their all very good. They really care about you & your car. They all…

  go the extra mile for their customers. If you say there is a problem they will find it! The best dealership i have ever been to!! I've been with them for over 9 years & don't plan on ever leaving!

  Response from the owner · July 18, 2026: Jerome, Thank you so much for this incredible 5-star review! ⭐️ Your loyalty over the past 9 years truly means the world to us. We're thrilled to hear George, Joseph, and the entire Service Team have consistently gone the extra mile to keep you and your Subaru well taken care of. Your trust and kind words are the highest compliment we could ask for. Thank you for being part of the Koeppel Subaru family—we look forward to many more years of keeping you safely on the road! 🚗💙 All the best, Cindy R. - crocha@koeppelautogroup.com
• RRigel★★★★★ May 8, 2026
  I needed to get my vehicle serviced and was amazed by how quickly a service advisor was able to assist me. As soon as my vehicle pulled in, my assigned advisor, Tanika, came right out. She took all my information, listened to the reason for my visit, and clearly explained the process and expectations. Tanika was professional, friendly, and made me feel comfortable throughout the entire experience. Sure enough,…

  everything she explained happened exactly as described. I received text alerts throughout the process, including a video link from the assigned mechanic with a short summary explaining what they found, what needed to be worked on, and why. That level of transparency builds trust and helped me better understand both the repairs and the expected timeline. A lot of work was done, and I’d also like to give a thank you to Manny, my mechanic. The quality of the repairs and attention to detail really showed. As soon as I opened the hood of my vehicle, I could immediately see the difference. Another perk is that the waiting area has everything you need to pass the time, including beverages and WiFi. I even noticed the WiFi sign recommended using a VPN while on the guest network. It’s small details like that that show they genuinely care about their customers. I highly recommend coming here. Your vehicle will be in good hands. Thank you again to the entire team!

• JJoanne★★★★★ May 4, 2026
  We had our 2019 Crosstrek that started smelling funny in the cabin towed here and am so happy we did. Joseph Ferrara was super patient and helpful, I cannot recommend this service center enough! He worked hard to get our vehicle covered under warranty and kept us posted the entire time. We really love our Crosstrek and was so glad they were able to fix the issue. From the time Joseph confirmed receipt of the car to…

  sharing their diagnosis to letting us know that the car was ready for pickup, I could not have been more happy about the scenario. I can tell that they actually cared about our car :) A couple months later and our baby is still running amazing. Thank you!

  Response from the owner · June 27, 2026: Joanne, Thanks for the 5 stars! Joseph will be thrilled to hear your kind words. We'll be here to keep your Subaru running its best for many miles to come! 🌲🚙 All the best, Cindy R. - crocha@koeppelautogroup.com
• EElizah★☆☆☆☆ March 18, 2026
  If you have an electric car don’t even bother coming to this service center. I’ve used them serval times over the past year for maintenance and issues and I can say it’s always subpar service. My car had to be towed there as it wasn’t turning on and once it arrived it turned on and they didn’t want to service it until I told them I wanted them to look at it. Turns out the battery was malfunctioning and needed to be…

  replaced. That was in January. In February, I brought it in for its 6 month maintenance and tire rotation. They serviced it and said everything was up to date. I brought it in this week because I noticed the car wasn’t supercharging. They ran a test or two and said everything is fine and I told them it wasn’t to check again. They finally contacted Subaru corporate and did an update the car needed, which they won’t have done if I didn’t pressure them into looking into it. They didn’t address the issue with the charging in the end because they don’t know anything about electric cars. As someone there said, this is a Toyota manufactured car so we don’t know much about it. It’s a struggle for them to take your issues seriously. Go here if you want to waste your time and money.

• RR★★★☆☆ March 2, 2026
  Very attentive and kind technical and sales staff trying to help me with a diagnostic noise issue. Was in and out pretty quickly. They couldnt find the issue but said I needed a $2k rear barring replacement. They said it was a safety issue and not to wait too long. I had sticker shock and was perplexed. Decided to go to my usual mechanic to have it looked at. He said they were fine and didn't need replacing. I guess…

  rear barrings are the new brake pads....

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.