New York › Orange › Middletown › Johnstons Subaru
Johnstons Subaru
★ 4.5 (1,216 reviews) · 4,014 inspections in the last 12 months · Middletown, Orange
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 4,014NY State inspections in the last 12 months
- 11,793inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 29 electric and 139 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–6 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- In-store shopping
- Onsite services
- Delivery
- Oil change
- Repair services
- Used goods
- Certified pre-owned vehicles
- Email contact
- Mobile app
- Sells tires
- Car rental
- Car wash
- Collision repair
- Free loaner vehicles
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7117720
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- May 5, 2014
- Expires
- April 30, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- MMary★★★★★ August 4, 2026
Just came home with my second car from them. I truly am a happy customer. My salesman was Roger and the loan officer was Mike. Very professional. Very helpful! I loved my first car, a green 2020 Forester but unfortunately, a rock slide totalled her. I knew where to go to replace her and now I have a lovely blue 2022 Forester. I got a great deal and really just don't ever want to consider any other brand of car or…
any dealership. I was an insurance adjuster years ago for a long time and appreciate the safety features of Subaru. When I have my grandchildren in the car with me, I know we are as safe and protected.
Response from the owner · August 5, 2026: Mary, we're so grateful to have your continued trust and praise! Thank you for choosing Johnstons Subaru and for your glowing review. We're sorry to hear about your green Forester, but thrilled you found a lovely new Forester with us. Enjoy your new ride! - OOne★★★★★ May 20, 2026
wonderful experience, quick and easy! this was my first time buying a car on my own and Roger and Johnstons Subaru made the process easy and stress free. I couldn't have asked for a better experience. Thank you Roger! Below is my new car on her first night home!
Response from the owner · May 20, 2026: We're honored you chose Johnstons Subaru for your first car purchase, and thrilled to hear you had such a seamless experience with Roger. Congratulations on your new car - it looks great! Safe travels! - DDeanna★★★★★ July 6, 2026
I want to start by saying this dealership was amazing! From the moment I walked in, I was able to browse without feeling pressured or hounded. The entire atmosphere was relaxed & welcoming.I worked with James, who was incredibly patient throughout the whole process. I asked a ton of questions, wanted to see several different cars & was shopping on a budget. He never once made me feel rushed, judged, or like I was…
asking too much. He genuinely listened & helped me find the right fit. Rob, also in sales, sitting with us to explain the features of my new car & was so friendly & knowledgeable. Karen in finance was just as wonderful. She was so informative, took the time to explain everything clearly. I would recommend Karen, James, Rob & this dealership 100 times over.
Response from the owner · July 6, 2026: Deanna, we are so grateful for your feedback! It's wonderful to know you felt so at ease and well taken care of by our team at Johnstons Subaru. We truly appreciate you recommending us, and we will be sure to pass along your kind words to James, Rob, and Karen. Enjoy your new car! - NNancy★★★★★ April 9, 2026
Finally decided to try out and find a dealer closer to home, glad i found Roger at Johnstons Subaru. Went in to look, came out with an awesome car that ticked all the boxes. Excellent service, easy to deal with, no pressure. Highly Recomend!
Response from the owner · April 9, 2026: Hi Nancy, it's fantastic to hear that Roger and our team made your car buying experience a breeze. Congratulations on your new car! Thank you for choosing Johnstons Subaru - we look forward to serving you again in the future. Safe travels! - SSteven★☆☆☆☆ June 4, 2026
Too Many Hidden Fees I just bought a car here and the experience was terrible. They hit me with endless upsells and hidden fees, try to decline them while negotiating and was totally ignored. They charged $600 for an unwanted oil package, $100 for a Key protection, and $175 for tire protection I’ll never use. Plus a bunch of other surprise fees on the final bill. When I tried to decline them during signing, I was…
told the price of the car will go up if I didn’t take these packages The car is okay, but the aggressive nickel-and-diming ruined it. Read every line before signing.
Response from the owner · July 13, 2026: Steven, we're deeply concerned to see this feedback, as it is never our intention to mislead our clients or make them feel pressured with regard to any aspect of a transaction. It sounds like there was a miscommunication during the negotiation process, and I sincerely apologize for that. I want to assure you that we take these complaints seriously and would appreciate the chance to further discuss your concerns in order to see what we can do to make things right. If you're interested in discussing this further, please contact me at your convenience. All the best, Derek Martin - New Car Sales Manager - (845) 374-8600 - derek_martin@johnstonssubaru.com - OOya★★★★★ June 3, 2026
I went to the dealership merely to get some ideas, but thanks to the staff's exceptional competence, warmth, and excellent approach, I ended up purchasing a car there. I am extremely satisfied; they provided all the necessary explanations and kept me informed on every detail. Thank you.
Response from the owner · June 3, 2026: Hi Oya, we're glad you found the perfect car with us at Johnstons Subaru. Your satisfaction with our team made our day! Thank you for choosing us! Safe travels ahead!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.