West Herr Toyota

Inspections performed here

• 4,934NY State inspections in the last 12 months
• 15,291inspections at this facility since 2023

What they inspect

• Initial Inspection4,856
• Re-Inspection78

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 74 electric, 1,658 hybrid, and 14 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–6 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating
• Assistive hearing loop

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7127738

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

December 15, 2020

Expires

November 30, 2026

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 2,595 reviews on Google

• MMatthew★★★★★ April 15, 2026
  I had a great experience with West Herr Toyota of Canandaigua—especially working with Javon. I actually already had a deposit down at another Toyota dealership and was stuck in the “waiting for an allocation” phase (you know… that mysterious timeline where nobody really knows when your car will show up). When West Herr reached out, I was upfront about it. They asked if I’d be open to switching if they could find…

  the right vehicle first—fair question, and I said yes. From there, Javon and his managers really went to work. They weren’t just waiting around—they were calling multiple dealerships and actively tracking down exactly what I was looking for. Sure enough, they pulled it off and secured a Toyota Sienna that matched my specs. The best part? They matched the deal I already had—no games, no hassle. If you’re currently waiting on a vehicle and starting to feel like it might arrive sometime in the next decade, it’s worth giving Javon a call. There’s a good chance he’ll find it faster. Highly recommend!

• SShannon★☆☆☆☆ March 6, 2026
  I went to this dealership, I wanted to trade in my car and get something newer. My Credit is not very good due to divorce a like 6 years ago. I wanted to get the car on my own if I could. My husband I have now said ok, if you can not let me know. My sister was also going to get a car as well. The day before Last Friday I had worked a 16 hour shift. So I really did not want to get dressed up. I did not look homeless…

  just not dressed up. It’s started off good Ryan was our sales man. He keep brushing me off, acting like I didn’t matter, I waited for hours for him to help me, every once in a while he would act like he was, but was not. My sister was signing for her car towards 5 o clock. I than really started to get up set I told someone about it. Than really nice man came out and said he would help me on Monday. I was like ok. Than Ryan came over called me outside to talk to me. He told me listen the banks got back to me, said you would need a 10,000 dollar or more down for them to approve the loan and than he said I know you don’t have that, so you have to keep the car you have. I was very disappointed and sad. He never asked if I had the money or any other options. So I didn’t ask if there was anything else we could do I just thanked him, called my husband, he meet me at a lot by his work,and before 7pm I drove away with a 2026 Chevy Trailblazer. My husband has really good credit, we didn’t even need a down payment. It was a good thing it happened because I got a way better car, I also was treated like I mattered even in my comfort clothes. If you do go to this lot, make sure you dress up, and hope your sales person is not a guy named Ryan.

  Response from the owner · March 6, 2026: We are sorry to hear this was your experience with us, Shannon. We have forwarded this on to our General Manager to look into this further for you. Thank you.
• SShawn★★★★★ May 7, 2026
  Had a positive experience purchasing a used 2023 Acura MDX from West Herr Toyota Canandaigua! Worked w/Nygel Mcinnis whom was great! Very professional & just a class act person! Answered all our questions & put no pressure on my wife & I on this purchase. Nygel arraigned to bring this vehicle in from another one of their dealerships in Buffalo which worked out great for us! Worked w/Multiple people closing out this…

  deal (Brian & Corey). 100% will refer my friends and relatives to this dealership! Shawn Rooney - 07May26

• CCarol★★★★★ July 7, 2026
  I went to West Herr for a scheduled oil change. They asked if I was interested in finding out the trade-in value of my 2024 RAV4. From there Javon stepped in to assist. If I was trading my car in I needed something new. I told him I was interested in another RAV4. Javon told me the 2026 was similar but had many new features I would appreciate. He was able to find what I wanted. Javon was well informed no…

  matter what questions I had. I had to wait for the car to come in but once it was there Javon notified me the same day. Picking up the car was seamless. Once paperwork was completed, Javon helped to load everything from my phone, then reviewed. He assured me that in the event I needed help in the future with anything, just pop back; if he was not available someone would help. I felt that Javon took every effort to make sure that everything went smoothly. Car buying should always be this easy.

• BBrian★★★★★ June 22, 2026

  Very comprehensive explanation of vehicle of interest by the salesperson, Johnathan. We were offered a 24 hour test drive which was very helpful. When we decided to buy the car, all paperwork was done the same day and we could take the car immediately. Very friendly and efficient staff.

• Ddon★★★★★ June 8, 2026

  I had a great experience working with Taylor and Madison, they were knowledgeable, friendly, and very helpful! The overall sales team were professional and easy to work with. I highly recommend West Herr Toyota!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.