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Great Lakes Honda
★ 4.6 (2,456 reviews) · 9,212 inspections in the last 12 months · Liverpool, Onondaga
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 9,212NY State inspections in the last 12 months
- 27,459inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 135 electric, 1,404 hybrid, and 17 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
DMV licence
- Facility number
- 7130628
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- December 13, 2022
- Expires
- November 30, 2026
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- AAshley★★★★★ June 7, 2026
Recently purchased a new Honda Passport with help from salesman Tyler Stone. Tyler made the process incredibly easy, enjoyable, humorous and fun (what buying a new car should beš)! Every step of the way Tyler was available to answer any questions I had and give me updates regarding vehicle status. He is newer to this dealership, but despite this he was eager to learn/help and transparent when he needed help from aā¦
team member. I couldnāt have asked for a better person to work with. Not once did I feel forced to make a decision or bombarded like I have with other salespeople. If youāre considering simply checking out a vehicle or purchasing one, I recommend working with Tyler Stone!
Response from the owner · June 10, 2026: Thank you for such an amazing review! We're thrilled to hear that Tyler provided the kind of car-buying experience that every customer deservesāeasy, enjoyable, and even a little fun along the way! Tyler's commitment to communication, transparency, and customer service is exactly what we value at Great Lakes Honda City. Even as a newer member of our team, he has quickly made a positive impact, and we're proud to hear that his eagerness to learn and willingness to go the extra mile helped make your Honda Passport purchase such a great experience. We truly appreciate your recommendation and your trust in our dealership. Congratulations on your new Passport, and we hope you enjoy every mile ahead! Marc Zicaro General Sales Manager 315-451-6750 - EErin★★★★★ March 28, 2026
I couldnāt recommend Honda City more! Elizabeth Bilinski was extremely easy to work with, super responsive, not pushy in any way which made the process comfortable. My very first appointment with her was at 4 and by 6:30 I was driving my brand new 2026 CR-V home! The team made the process seamless and worked within my budget. This is my 2nd time purchasing a car with Honda City and I donāt see myself going anywhereā¦
else. Thank you!
Response from the owner · May 2, 2026: Thank you so much, Erin! Weāre thrilled to hear Elizabeth made your experience comfortable, easy, and pressure-freeāthatās exactly what we strive for. Congratulations on your new 2026 CR-V! Itās great to know our team was able to work within your budget and get you on the road so quickly. We truly appreciate your continued loyalty as a returning customer, and weāre honored to be your dealership of choice. We look forward to taking care of you for many miles to come! - KKt★★★★★ April 12, 2026
Iāve been leasing with this dealership for the past 10 years, and my experience has consistently been positive. For the last 6 years, Iāve had the pleasure of working with Elizabeth Bilinski, Senior Product Knowledge Expert, and she continues to exceed expectations every time. She is incredibly knowledgeable, efficient, and respectful of my timeāgetting me in and out quickly without ever making me feel rushed. Herā¦
professionalism and warmth make the entire process seamless. Charlie Emmel, Director of Finance, was equally impressive. He was personable, clear, and made what is often a complex part of the process feel easy and stress-free. Itās obvious heās very skilled at what he does. Iām also extremely satisfied with my new 2026 Honda HR-V Sport. The upgrades in this yearās model are fantastic, and I couldnāt be happier with my choice. The only part of my experience that gave me pause was something I witnessed during my visit. It was a 10 second exchange. There was a comment made to Elizabeth regarding her appearance for an upcoming commercialāspecifically about dyeing her hair and essentially putting more effort into her appearance for the shoot. While she handled it with grace and professionalism, it left an impression on me. It MAY have been meant as an inside joke, but from an outside perspective, it felt uncomfortable and degrading. I'd like to add that I waited to see that commercial patiently-thinking of this short exchange and Elizabeth DID NOT dye her hair but her message was just as clear, go figure. Go girl š š That aside, my overall experience was excellent, and I truly value the level of service Iāve received over the years. I would still highly recommend this dealership, especially working with Liz and Charlie.
Response from the owner · April 13, 2026: Thank you for your continued loyalty over the past 10 years and for taking the time to share such a thoughtful and detailed review. Itās truly appreciated. Itās wonderful to hear that your experiences have remained consistently positive and that the process continues to be efficient, respectful, and seamless. Providing that level of service year after year is something the entire team takes great pride in. Itās also great to know that the finance process felt clear and stress-free, and that youāre enjoying your new vehicle. At the same time, the feedback regarding what you witnessed during your visit is taken seriously. Creating a professional and respectful environment for both customers and team members is extremely important, and moments that fall short of that standard are not reflective of the values the dealership strives to uphold. That perspective is appreciated and will be used as an opportunity to reinforce those expectations internally. Thank you again for your trust, your recommendation, and for continuing to choose the dealership. The team looks forward to providing the same high level of service for many years to come. From all of us at Great Lakes Honda City - MMegan★★★★★ June 30, 2026
Great experience! Salesperson Adam Zink made sure that we were well informed on our purchase. Adam made sure to take the extra steps to explain options. āDonāt think, go with Zink!ā Thank you Adam!
- CClare★★★★★ June 27, 2026
All of the staff were incredibly friendly, welcoming, and informative, especially Liz. She took the time to understand what I was looking for in a vehicle and was able to find the perfect match based on my preferences. At no point did I feel pressured or pushed into making a decision, which I really appreciated. Edin, who helped us with the finance part of the process, was also excellent. He was knowledgeable,ā¦
patient, and explained every step of the financing process in a clear, concise, and easy to understand manner. Overall, the experience was smooth, enjoyable and exceeded my expectations.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.