Bill Rapp Subaru

Inspections performed here

• 5,885NY State inspections in the last 12 months
• 17,180inspections at this facility since 2023

What they inspect

• Initial Inspection5,760
• Re-Inspection125

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 85 electric, 333 hybrid, and 11 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–7 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• In-store shopping
• Onsite services
• Delivery
• Car rental
• Car wash
• Oil change
• Repair services
• Used goods
• Email contact
• Gender-neutral restroom
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required
• Checks

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7130971

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

March 29, 2023

Expires

February 28, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.6· 1,816 reviews on Google

• DDavid★★★★★ June 13, 2026
  Hector in sales was outstanding from start to finish on my recent purchase of my 2026 Subaru Crosstrek. I found the vehicle on the lot, and quickly wanted to make the transaction to secure the vehicle. Hector was patient, and deligent, to make the sale on the same day I saw the vehicle, and was 100% transparent with all of my questions, and concerns, and I was able to get a great lease payment, with great terms. If…

  you’re looking for a great sales, person look no further. Hector is your guy. Thank you Hector!

  Response from the owner · June 13, 2026: Thank you, David! I’m thrilled to hear about your outstanding experience with Hector at Bill Rapp Subaru. It’s fantastic that he was able to assist you with your purchase of the 2026 Subaru Crosstrek and provide you with transparent service and great lease terms. Your kind words are appreciated, and we look forward to welcoming you back for your next visit! Enjoy your new ride! Sincerely, Kyle Moon General Manager KyleMoon@rappauto.com
• MMin★★★★★ July 9, 2026

  We picked up our second family car from Stephen today! He was incredibly friendly, efficient, knowledgeable, and helpful throughout the entire process. We arrived around 2 PM and were driving our new car home just a couple of hours later. It was such a smooth and enjoyable experience. Highly recommend working with him!

  Response from the owner · July 9, 2026: Thank you for your wonderful review, Min! I’m thrilled to hear that you had such a smooth and enjoyable experience picking up your second family car with Stephen at Bill Rapp Subaru. We strive to provide friendly and efficient service, and it’s great to know that we met your expectations. I appreciate your recommendation, and we look forward to helping you again in the future! Sincerely, Kyle Moon General Manager KyleMoon@rappauto.com
• DDena★★★★★ June 10, 2026

  I worked with Stephen Rudenis at Bill Rapp Subaru and had the easiest and most pleasant experience! We purchased a 2025 Tahoe High Country in incredible condition and Stephen helped us make sure we got everything we were looking for without a single issue. I will be referring everyone I know to Bill Rapp and to Stephen, what an easy and excellent car buying experience.

  Response from the owner · June 10, 2026: Thank you for your review, Dena! I’m glad you had such a pleasant experience working with Stephen at Bill Rapp Subaru and that you’re enjoying your 2025 Chevrolet Tahoe High Country. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future. Safe travels! Sincerely, Kyle Moon General Manager KyleMoon@rappauto.com
• AAnthony★★★★★ November 11, 2025
  I have never had such an easy stress free car buying experience. I am currently on active duty serving in our nations Army, and have very little free time. Ernie and Stephen Rudenis went ABOVE and BEYOND to make this process not only easy but quick. I had very limited time to fly to syracuse to pick up the vehicle due to a family emergency, they had everything ready for me and I was done in 15 minutes. They had my…

  car all set up with the remote start ready to activated by my phone, the paper work waiting for me to sign, and were ready to answer any questions I had about the vehicle or the contract. Even though the process was quick I felt so taken care of and it never seemed "rushed". Ive purchased a variety of vehicles throughout my life fromm mazda to mercedes benz and this was by far the MOST pleasant car buying experience I've had. They treated me with respect and courtesy. I'm proud to say I bought my car from Bill Rapp Subaru because of Ernie and Stephen.

  Response from the owner · November 12, 2025: Thank you, Anthony! I truly appreciate your kind words and am thrilled to hear that you had such a positive and stress-free car-buying experience with Ernie and Stephen at Bill Rapp Subaru. Your service to our nation is greatly appreciated, and I am glad we could assist you during a busy time. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Kyle Moon General Manager KyleMoon@rappauto.com
• CC.★☆☆☆☆ May 20, 2026
  My wife and I visited Bill Rapp Subaru on Monday, May 11 ready to purchase a 2026 Crosstrek and trade in our 2016 Impreza. We had already decided we were buying — we were simply choosing the vehicle we wanted. We spent nearly an hour on the lot and not a single salesperson approached us, despite making eye contact with multiple employees on a very slow day. We left and went to Romano Subaru, where we found the car,…

  agreed on a trade value, and completed the purchase within 45 minutes. What makes this especially disappointing is that our family has purchased vehicles from Bill Rapp for decades. We also previously experienced an inappropriate misogynistic comment from a salesperson during an earlier purchase, which we chose to overlook at the time. Because of that prior experience, being completely ignored during this visit left us questioning whether we were genuinely valued as customers. Unfortunately, this experience cost Bill Rapp not only this sale, but likely future vehicle purchases from our family as well

  Response from the owner · May 27, 2026: Thank you for sharing your experience with us. I genuinely appreciate your feedback and understand your disappointment with the lack of assistance during your visit. Your family's loyalty to Bill Rapp Subaru over the years means a lot to us, and it's concerning to hear about your past experience as well. We strive to provide excellent service to all our customers, and it is disheartening that we fell short during your recent visit. I would love the opportunity to discuss this further. Please feel free to contact me directly at Bill Rapp Subaru. Thank you again for your feedback, and I hope we get to restore your trust in us. Sincerely, Kyle Moon General Manager KyleMoon@rappauto.com

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.