PEP Boys Manny MOE &

Inspections performed here

• 10,337NY State inspections in the last 12 months
• 26,135inspections at this facility since 2023

What they inspect

• Initial Inspection9,865
• Re-Inspection472

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Trailers
• Cars and light trucks

Inspected 868 electric, 888 hybrid, and 15 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

DMV licence

Facility number

7073272

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

June 27, 1997

Expires

March 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 3.6· 1,189 reviews on Google

• DDaniel★★★★★ June 10, 2026

  David was super helpful and went above and beyond throughout the entire process. I highly recommend working with him. Manny, the mechanic, was also very kind and took the time to show me exactly what he fixed and explain everything clearly. This was by far the best experience I’ve ever had with an auto service shop. Honest, professional, and excellent customer service from start to finish. Highly recommended! ⭐⭐⭐⭐⭐

• MMichelle★★★★★ March 28, 2026

  I just got my inspection, oil change and some repairs today. First thing is the place looks great with the new renovation. I thought it was so nice of Keione to stay late so I could pick up my car late. Earlier he also took pictures of my front (new) & back (worn out) struts so I could see the work really needed to be done. I really appreciated the friendly service today.

  Response from the owner · March 29, 2026: Thank you for sharing your experience, Michelle! We’re thrilled to hear you appreciated the friendly service and attention to detail from Keione. We’re glad the renovations made your visit even more comfortable, and we look forward to serving you again!
• LL&M★★★★★ June 21, 2026
  I went to Pep Boys in Hicksville New York. I believe it was June 14, 2026 .I had to have someone jump my husband‘s car so I could drive there. My husband had passed away the day before and this was really hard for me to do and I was so lucky to have David help me. He was amazing. He was kind and professional, empathetic, knowledgeable, friendly, polite , happy guy and that’s exactly what I needed right then to help…

  me fix the problem. Kelvin did a great job of putting in a new battery right away. He was very helpful. They had a nice lounge for me to wait in and took care of everything in a very short time. I greatly appreciate their Customer Service. David you were amazing. I will continue to go to Pep Boys and tell everyone I know just because of David and Kelvin’s customer service. Every employee there was polite, professional, and friendly.David you’re a good one. Your kindness was greatly appreciated. , Thank you!

• LLaura★★★★★ June 7, 2026

  Been here before the waiting area change and now coming here again seeing the updated area its so clean and nice, there's also a little game table you can sit at and play to pass time as well. The advisors are really kind and approachable, Kelvin helped me personally and was super nice and straight forward about everything.

  Response from the owner · June 7, 2026: Thank you for the 5-star rating, Laura. We're delighted to have provided you with a great experience!
• BBasat★☆☆☆☆ July 23, 2026
  So let me start by saying this place is completely useless. I brought my car here out of desperation, and after four days of waiting, their brilliant diagnosis was: “You should probably take it somewhere else.” Thanks I couldn’t have figured that out without wasting almost a week. I had to pay extra to get my car towed to a different workshop. To make it even better, they still managed to tack on unnecessary…

  charges for accomplishing absolutely nothing. It’s honestly impressive how a shop can waste your time, waste your money, and still not fix a single thing. I usually have a lot of patience, but the level of incompetence here is unreal. Save yourself the headache, frustration, and wasted money. Do yourself a favor and don’t bring your car to this location. And the customer service? Absolutely incredible… if the goal was to make customers feel like they’re inconveniencing the staff by asking for help. Every person you speak with has the personality of a parking ticket zero empathy, zero urgency, and they talk to you like you should be thanking them for allowing you to stand there. Zero stars, never coming here again and will also spread the word within my family Thanks pep boys

  Response from the owner · July 24, 2026: We're sorry to hear about your experience and apologize for the frustration caused by the delay, lack of resolution, and concerns regarding your visit. We understand how disappointing it is to leave without having your vehicle repaired. Please send your contact information and visit details to customersupport@pepboys.com so we can review your experience and address your concerns.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.