Nissan of Westbury

Inspections performed here

• 4,580NY State inspections in the last 12 months
• 12,868inspections at this facility since 2023

What they inspect

• Initial Inspection4,219
• Re-Inspection361

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 43 electric and 43 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7 AM–5:30 PM

Tuesday

7 AM–5:30 PM

Wednesday

7 AM–5:30 PM

Thursday

7 AM–5:30 PM

Friday

7 AM–5:30 PM

Saturday

7 AM–4 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7128686

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

August 4, 2021

Expires

July 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.3· 650 reviews on Google

• GGeanella★☆☆☆☆ May 30, 2026
  I would strongly advise anyone considering service at Nissan of Westbury to think twice. I arrived for my scheduled 9:30 AM appointment for an oil change and New York State inspection. I finally left at 2:28 PM. What should have been a routine service appointment took nearly five hours. The biggest issue wasn’t even the excessive wait time it was the complete lack of communication and the attitude of the service…

  staff. After waiting more than three hours, I approached the service desk for an update. I was told they were running behind because it was Saturday. I was then informed that my vehicle was being looked at for a noise concern and a warranty repair in addition to the oil change. The problem? I never reported any noise concern, and nobody asked for my authorization or even informed me that additional work was being performed. When I questioned this, the service advisor, Angel, became argumentative instead of helpful. When I explained that I had never requested this work and had never been notified about it, I was told, “I don’t have to ask you.” That response alone should concern every customer who brings their vehicle here. After that point Angel never again communicated with me. When I asked how long an oil change typically takes, I was told one to two hours. Yet I spent almost five hours at the dealership with little explanation and no accountability. To make matters worse, around 2:00 PM they attempted to return my vehicle to me. At that point, I realized the inspection I specifically made the appointment for had not even been completed. We then had to go back and forth with the service department yet again before they finally performed the inspection. How does a dealership keep a customer waiting nearly five hours for an oil change and inspection and still fail to complete all the services that were originally scheduled? At this point, I have serious concerns about the transparency, organization, and professionalism of this service department. Between the lack of communication, unauthorized work being performed, dismissive attitudes, excessive wait times, and failure to complete the services requested, I have no confidence in the quality of the work performed on my vehicle. This was, without question, one of the worst dealership service experiences I have ever had. I will never return to Nissan of Westbury for service, and I would not recommend this service department to anyone who values professionalism, communication, or respect for their time.

  Response from the owner · June 4, 2026: Geanella, Thank you for sharing your experience with us. We apologize for the delay and lack of communication during your service appointment. This is not the level of service we strive to provide. We will address these concerns with our team and work to improve our processes. We appreciate your feedback. We would welcome the opportunity to speak to you on your concerns. Please contact us at the dealership.
• JJeffrey★★★★★ March 13, 2026
  right away. He was professional, friendly, and made the whole experience quick and stress free. He took care of the issue efficiently and made sure everything was good to go before I left. It’s always a relief to deal with someone who is honest and clearly cares about helping customers. Angel really went above and beyond, and I truly appreciate the great service. I would definitely recommend this place, and if you…

  go, ask for Angel.

  Response from the owner · March 16, 2026: Jeffrey, thank you for your positive review and recommendation! We strive for 100% customer satisfaction, and we are delighted Angel provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
• MMartha★★★★★ April 21, 2026

  Jesse, Angel, and Sabira are all amazing! I actually switched to this Nissan solely because of the incredible customer service, and they did not disappoint. I came in for a routine service. They truly know how to treat their customers, super friendly, communicative, timely, and kind throughout the entire process. Highly recommend working with this team!

  Response from the owner · April 21, 2026: Martha, Thank you for your positive review! Jesse, Angel, and Sabirah will be honored to hear of your kind words and to know how confident you are in their efforts. We look forward to continue providing you with the same 5-star service in your visits to come!
• RRob★★★★★ March 23, 2026
  Huge shoutout to Angel for taking such great care of me and my car. They were incredibly friendly, professional, and helped me get my inspection quickly. They treated me like a valued customer and made the whole experience pleasant. Highly recommend! Not only was he friendly he just literally arrived to start his work day like any normal person for work and as soon as he got in he didn’t hesitate to help me while I…

  waited patiently to be seen. That shows he is very attentive of what is going on and is willing to help in a heartbeat. Thank you Angel.

  Response from the owner · June 3, 2026: What a special shoutout, thank you Rob! The fact that Angel jumped right in to help you the moment he arrived speaks volumes about his character and dedication to every customer who walks through the door. Your recommendation means a great deal to us, and we wish you safe travels!
• EEvan★★★★★ January 28, 2026

  Been coming here for years with three different Nissans. I’ve always received great, and prompt, service. They even wash my car whenever I’m here. I dealt with Sabirah for the first time today and it was a five star experience. Thank you Westbury Nissan.

  Response from the owner · January 29, 2026: Evan, thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Sabirah and the team consistently provide you with nothing less. Wishing you the safest of travels until we meet again!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.