Merrick Jeep

Inspections performed here

• 4,419NY State inspections in the last 12 months
• 14,011inspections at this facility since 2023

What they inspect

• Initial Inspection4,320
• Re-Inspection99

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 73 electric, 521 hybrid, and 10 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–8 PM

Tuesday

9 AM–8 PM

Wednesday

9 AM–8 PM

Thursday

9 AM–8 PM

Friday

9 AM–6 PM

Saturday

9 AM–6 PM

Sunday

11 AM–5 PM

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7127637

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

November 20, 2020

Expires

October 31, 2026

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.4· 1,523 reviews on Google

• KKarla★☆☆☆☆ November 10, 2025
  Terrible customer service, if I could leave zero stars I would .. I purchased a brand new Durango in July and since then it’s been serviced 3 times with no corrections made. The vehicle had a crack on the fender and rear A/C was not functioning. The first time I took it in it was there for about 3 days, I get the call to pick it up and notice damage to the rear bumper, crack still on the fender and the A/C still not…

  working. I pointed out the damage to Ray and he said the car was like that when they got it which is strange because I did ceramic coating and paint correction on the entire vehicle upon purchase. The second time I took my car, the damages were corrected but still the A/C was not functioning. Before driving off the lot Indar checked the car and confirmed the A/C was not functioning properly. I called Ray to let him know the next day and he said the A/C was working fine when he checked. Anyway, I take the car in a third time, it was there for almost 3 entire weeks. I got no updates unless I called. The first week it was there, Indar said they found out what was wrong and the piece that needed to be replaced would arrive the following Monday. Come Monday, no word from anyone, so I called Tuesday. Tuesday he says they’re still waiting on that piece but my car would be ready before Friday. I called again Thursday and again he confirmed the car would be ready by Friday. Come Friday, no word from anyone. I figured I would let them work on it in peace and not bug them so that the problem could get resolved. Tuesday I called, Indar was out so Alima was left in charge, she gave me a call around midday saying the car was ready but it was getting detailed and she would confirm when it would be ready to pick up .. the entire day goes by and no word from anyone again. Wednesday, I called again I was told Alima was busy and she would return my phone call soon, a few hours go by and no calls. I call again and the receptionist told me my car was ready around 12. I didn’t receive a call from Alima until almost 3pm confirming my car was ready, by that time I was already heading to an appointment and wouldn’t make it on time to pick it up. I went Friday morning to pick it up and upon arrival am listening to the receptionist yelling at a customer over the phone .. no one in the entire office is professional. Anyway, I get my car after 3 weeks and the A/C still doesn’t work, shocker, it still makes a rattling noise when the A/C is on and now my car has cracks and scratches in the interior. 6 months later - took my car in for the same issue and again it’s given to me with more damage than when I took it in. They cracked my windshield, interior panels left open, and my front bumper is all scratched up. I was considering keeping this car but their customer service is just horrible. Please stay away from this place.

  Response from the owner · November 11, 2025: Karla, I truly understand how frustrating your experience has been with us, and I appreciate you sharing the details. It’s disappointing to hear that your vehicle hasn’t been resolved despite multiple visits, and I’m sorry for the lack of communication you experienced during this process. Your feedback is valuable, and we want to make things right. Please feel free to reach out via text or call so we can address your concerns more directly and work towards a resolution. Merrick Jeep Management 516-868-4400
• DDonald★★★★★ August 6, 2026
  Fred and the entire team at Merrick Dodge delivered an outstanding experience while repairing my 2019 Ram 1500. From the very beginning, Fred took charge of the insurance process and made sure every part of the coverage was handled correctly. He also kept me updated throughout the entire process, which gave me real peace of mind and showed how committed he is to taking care of his customers. The repairs were done…

  properly, the truck looks fantastic, and the workmanship speaks for itself. What impressed me most was the pride and care the staff put into their work — you can tell they genuinely value their customers and stand behind the quality of what they do. My sincere thanks to Fred and his staff for all their effort. As a longtime Ram owner, I can confidently say they’ve earned my loyalty going forward. Merrick Dodge is exactly the kind of dealership you want in your corner.

  Response from the owner · August 7, 2026: Thank you for sharing such a thoughtful review, Donald. We're glad Fred and our team made your Ram 1500 service experience so positive and worry-free. Knowing the truck is back on the road and looking great means a lot to us, and your loyalty as a longtime Ram owner truly matters to the entire Merrick Dodge team.
• CCorinne★★★★★ July 5, 2026

  Nick was amazing! He really made the experience great and was very honest and up front about everything. Truly an amazing sales rep and I would recommend him to anyone who comes to this dealer. He sold my Fiancè a Jeep Wrangler and we couldn’t be happier!!

  Response from the owner · July 6, 2026: Corinne, thank you so much for sharing this! We're thrilled to hear Nick made the experience easy and transparent and that you and your fiancé are loving the new Jeep Wrangler. We truly appreciate your recommendation and look forward to seeing you both again at Merrick Jeep Chrysler Dodge Ram. Enjoy every mile in your new ride!
• TTom★☆☆☆☆ October 8, 2025
  I purchased my car March 2025 Jeep grand Cherokee Limited L when I picked up the car it had a problem with the front seat cushion, passenger side. Something was protruding through the leather. I was told by the sales person not a problem it's under the warranty make an appointment and they'll repair it, which I did which I did. Brought the car in for service in June leave the car for a few days here is a loaner car…

  The manager Ray called me, said it's not under the warranty and that I have to call Stelantis which I did, they said it's absolutely covered under the warranty and they were gonna call the dealership and explain it to them. They don't know why they were asking a customer to make the call. I received a phone call back from Ray. It's covered under the warranty, make an appointment to get the car seat repaired and to get a loaner car That took six weeks because I need a loaner car. They don't have many of them. I was told brought the car in for the repair September 15. I was told by my advisor, Elma It would take approximately two or three days they gave me the loaner car. They said it's out on Sunrise Highway which I find very strange three days later, I got a phone call that someone has to come to my house and pick up my loaner car because the inspection is expired. I told him how dirty the loaner car was stained seats make up pencils in the cupholder candy wrappers on the floor crumbs on all the seats. They sent me another car they sent another car to my house. This car was worse than the last car heavy smoke smell, dirty seats stained what I don't know what Christmas tree deodorizer under the seats to hide. The smell of the smoke. Turns out the inspection was expired on that car. Also, I called them right away. They said, don't worry about it if you get pulled over you're not responsible for it. Who wants to get pulled over for an expired inspection. Now nine days has gone by my car is still there for the seat cover now they came and picked up this loaner car and dropped me off another loaner car that's loaner card number three now. What a joke needless to say after 15 days of my car at the dealership for the seat cover they finally gave me my car back. They said they detailed it for me. The only thing they forgot to tell me is now that it has A door ding On the passenger rear door, they took the car back. It stood two more days for a dentless repair I left six phone calls for the manager to call me. He never did. I even left a message for Shawn. I was told is a different manager. He has not called me yet. It's been four days.

  Response from the owner · October 8, 2025: Tom, I truly apologize for the frustrating experience you've had with your vehicle and the loaner cars. It's understandable to feel disappointed with the service provided, especially with the repeated issues and lack of communication. Your concerns about cleanliness and the warranty process are valid, and we appreciate your feedback as it helps us improve. Please feel free to reach out via text or call for any further assistance, as we're here to help resolve these matters. Merrick Jeep Management 516-868-4400
• BBen★☆☆☆☆ July 7, 2026
  In the categories of incompetent and untruthful this dealership tries to outdo itself. I purchased a 2023 Grand Cherokee from the dealership and have no complaints about the vehicle itself. Recently, I needed the quality control arm replaced due to hitting something on Sunrise Highway. While getting regular service, the technician that I was dealing with, told me to bring the car back in a week and the part would be…

  there and it would be fixed. I returned to the dealership the following Tuesday and dealt with a different Service technician who told me that I shouldn’t have been able to drive the car off the lot in the first place, due with being a severe safety concern, and that my wheel could fall off due to the Quality control, arm holding the suspension spring that holds up the tire. On top of that and that if I took the car off the lot, I would have to pay more for the part to ensure that I would come back and get the car fixed, even though I had returned already to get the car fixed. Not wanting to pay more to fix a problem that inevitably would need to be fixed I left my car at the dealership. The original service technician that helped me called me back and said all the information that I was given the previous day was incorrect, and that the sales technicians were in competition and trying to steal me as a client and that it was not a safety concern And that I was blatantly lied to the previous day. And to top it off after I picked up my car, there’s wires hanging down on the side of the vehicle that needs to be fixed. someone from customer service called me back and left a message and has not returned my phone call after me trying to re-contact them so obviously they don’t care that much Save yourself a headache and take your business somewhere else

• NNick★★★★★ January 4, 2026
  Went in looking for a used Ram 2500 but then a new 2026 caught my eye, Franklin was an amazing salesman even after we started having him run the numbers for the truck we originally wanted he had no problem changing over to checking out a newer one which I’ve had previous dealers have an attitude about. Ended up giving us the best number we found in the Long Island area by far. Constantly was making sure we were…

  happy and comfortable the entire process even though he knew we weren’t sold on the car yet. For a young and new salesman he had customer service ways ahead better than anyone else I’ve dealt with. All the staff were pleasant to deal with and unlike other reviews i saw not once were we sold any “hidden fees” or added extras. Cant recommend this dealer enough and especially Franklin as a salesman. Wish I could give more than 5 stars. After purchasing the truck it came out amazing with the detailing. Thanks!

  Response from the owner · January 5, 2026: Thank you, Nick, for your wonderful feedback! We're glad to hear that Franklin provided such exceptional service and made your experience enjoyable. It's great to know you found the best deal with us, and we appreciate your high recommendation. Enjoy your new truck! Merrick Jeep Management 516-868-4400

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.