New YorkNassauHempsteadMercedes Benz of

Mercedes Benz of

4.1 (658 reviews) · 7,522 inspections in the last 12 months · Hempstead, Nassau

Mercedes Benz of
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 7,522NY State inspections in the last 12 months
  • 22,510inspections at this facility since 2023

What they inspect

  • Initial Inspection7,305
  • Re-Inspection217

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Light diesel (opacity)
  • Cars and light trucks

Inspected 171 electric, 2,215 hybrid, and 418 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
7 AM–6 PM
Tuesday
7 AM–6 PM
Wednesday
7 AM–6 PM
Thursday
7 AM–6 PM
Friday
7 AM–6 PM
Saturday
7 AM–4 PM
Sunday
Closed
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
7083541
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
January 5, 1999
Expires
December 31, 2026

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.1· 658 reviews on Google

  • AAnaiz★☆☆☆☆ March 23, 2026
    I have been a loyal Mercedes-Benz of Rockville Centre customer since 2017, and after this experience, I will never come back here again. In November 2025, I paid $1,098 for a service. Two days later, my windshield washer fluid was empty something basic that should have been checked. That was my first red flag. Recently, my dashboard showed: “Brakes – limited function, see manual.” I brought my car in, and the next…

    day Anthony Angello called me and quoted $2,500. He claimed my car had been hit and repaired in the front which is completely false. My car has NEVER been in an accident. He listed all these issues: pushed-back emblem, bent sensor support, paint overspray. I rushed there to see it for myself. When I asked them to show me the damage, no one could. Instead, I was told it “can’t be seen with the naked eye.” So let me get this straight you can “see” damage that the customer can’t see, accuse me of an accident that never happened, and then try to charge me $2,500 based on that? That’s insane. Antoinette, who I was told is the boss, also tried to convince me just by looking at the car that it had been hit. Again, with zero proof. This whole situation felt like a setup to charge me without actually diagnosing the real problem. If you’re going to charge people thousands of dollars, the least you can do is show actual evidence. Save yourself the stress, confusion, and money. If you don’t want to be scammed, go somewhere else. Do yourself a favor and make sure you read the one-star reviews first for your own safety. THOSE PICTURES ARE HOW MY CAR LOOKS INTACT , MY EMBLEM INTACT , MY BUMPER INTACT JUST THE WAY I BOUGHT THE CAR AND THEN THE HAVE THE NERVE TO CLAIMED OVER THE PHONE THAT EMBLEM PUSHED BACK , SENSOR SUPPORT BANDED BEHIND THE BUMPER BECAUSE IT WAS HIT AND REPAIRED....

    Response from the owner · March 26, 2026: Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and want you to know that this is not the level of service we strive to provide. A manager from our team will be reaching out to you directly to better understand what happened and to work toward a resolution. We truly value your business and hope to have the opportunity to make things right.
  • SSamia★★★★★ July 4, 2026
    I had my car serviced at Mercedes, last week, and the experience was excellent from day one to finish. Kevin, my service consultant, was knowledgeable and kept me updated every step of the way. Antonette, the manager, ensured everything went smoothly and I was able to get me into a loaner car. The wait wasnt too long. Bonus Perks I had some coffee and yummy warm chocolate chip cookies while watching the world cup…

    at their waiting area. . Raushea at the front desk was very helpful and the sweetest to my mom and I. Antonette, Kevin and Raushea greeted us with a smile and made sure we were happy the whole way through. The team did an amazing job with my car, and the overall service exceeded my expectations. Then again they have always been with us and my family. I truly appreciate their attention to detail and excellent customer care. I would highly recommend this location to anyone looking for quality service and a trustworthy team. Thanks again, Samia

    Response from the owner · July 6, 2026: Thank you so much for taking the time to share your experience with us! We’re thrilled to hear you had a great visit and that our team took excellent care of you. We look forward to seeing you again!
  • MMillionaire★★★★★ April 28, 2026
    I can honestly say that my experience with Ruth at Mercedes-Benz of Rockville Centre has been nothing short of exceptional. I’ve been a loyal Mercedes-Benz customer since 2011, and even before that I was with BMW—but I have never received the level of service, care, and professionalism that Ruth consistently delivers. From day one, she has treated me with genuine respect and made me feel like more than just another…

    customer. She always takes the time to listen, understand my concerns, and most importantly—find real solutions. No matter the situation, Ruth goes above and beyond to accommodate me and ensure everything is handled smoothly. What really sets her apart is her communication. She always returns my calls promptly, keeps me updated throughout the process, and makes sure I’m never left wondering what’s going on. That level of attention and reliability is rare. Ruth truly represents what top-tier service should look like. She’s a major reason I continue to stay loyal to the Mercedes-Benz brand. If you’re servicing your vehicle, I highly recommend asking for her—you won’t be disappointed. Sincerely Steven

    Response from the owner · April 29, 2026: Thank you so much for taking the time to share your experience with us and Ruth! We’re thrilled to hear you had a great visit and that our team took excellent care of you. We look forward to seeing you again!
  • CCindy★☆☆☆☆ June 22, 2026
    Went for a simple service oil change and paid close to $1000 and as soon as I pulled out from the service department, my car was shaking uncontrollably and smoking like crazy… made a quick U-turn and drove right back and as soon as I pulled in, my car smoked the entire service department!! Absolutely unacceptable!! I think they forgot to put the oil back in but I can only imagine the damage that was done to my…

    engine because of this!! I’m sure they’ll come back and say, we’re not responsible like they always do and say it’s not covered under warranty!! Anything to get money out of you!! #shameful

  • RRahim★★★★★ December 18, 2025
    After my previous experience, I wanted to update my review because the service I've received recently has been outstanding. I've had multiple great experiences, and a big reason for that is Andrew. Andrew is incredibly diligent, professional, and communicates every step of the process. He consistently goes above and beyond to make sure everything is handled properly and that I'm completely satisfied before I leave.…

    It's clear that he genuinely cares about his customers and takes pride in his work. I couldn't ask for a better service advisor. Thank you, Andrew, for restoring my confidence and making every visit a positive experience.

    Response from the owner · December 22, 2025: Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and want you to know that this is not the level of service we strive to provide. A manager from our team will be reaching out to you directly to better understand what happened and to work toward a resolution. We truly value your business and hope to have the opportunity to make things right.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.