New York › Nassau › Inwood › Family Nissan
Family Nissan
★ 4.9 (1,193 reviews) · 5,524 inspections in the last 12 months · Inwood, Nassau
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 5,524NY State inspections in the last 12 months
- 9,243inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 43 electric and 16 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–8 PM
- Tuesday
- 9 AM–8 PM
- Wednesday
- 9 AM–8 PM
- Thursday
- 9 AM–8 PM
- Friday
- 9 AM–8 PM
- Saturday
- 9 AM–6 PM
- Sunday
- 11 AM–5 PM
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7133510
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- October 22, 2024
- Expires
- September 30, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- RRobert★★★★★ April 29, 2026
"I recently visited Family Nissan to lease a new Nissan Pathfinder and had a fantastic experience. Karina was my sales consultant, and she was incredibly helpful throughout the entire process. She made everything smooth, transparent, and stress-free. If you’re looking for a new vehicle, I highly recommend asking for Karina—she really knows her stuff!"
Response from the owner · April 30, 2026: Robert Hammer, We are thrilled to hear that you had a fantastic experience leasing a Nissan Pathfinder with Karina at Family Nissan! Thank you for recommending her as a knowledgeable and stress-free sales consultant. We love making our customers happy and providing a smooth and transparent process. Feel free to reach out to us if you have any questions! Always Family Nissan ♥️ - MMichael★★★★★ June 27, 2026
Thank you, Family Nissan, for such an amazing car-buying experience! From your professionalism to your incredibly knowledgeable team, everything exceeded our expectations. You took the time to listen to exactly what we were looking for and made the entire process smooth and stress free. The deal was so good that instead of just buying one vehicle, we ended up driving home with two! I got myself a brand new 2026…
Armada, and we also traded in my wife’s car for a brand new 2026 Murano. We simply couldn’t pass up such an incredible deal! Thank you again to everyone at Family Nissan for making this such an enjoyable experience. We truly appreciate the outstanding customer service and highly recommend Family Nissan to anyone looking for a hassle-free buying experience and unbeatable deals. ⭐⭐⭐⭐⭐
Response from the owner · June 30, 2026: Michael Guergues, it's experiences like yours that really keep us motivated! Thank you for taking the time to let the world know about your positive experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Family Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Always Family Nissan♥️ - PPay★★★★★ May 24, 2026
Let me start by saying: I almost didn’t come here because I read the reviews and was fully in my “side-eye everyone” era 👀😂 Family Nissan happened to have the EXACT car I wanted, so I took the chance. Funny enough, when I first called, I was speaking/texting with “Melanie,” who told me she’d be waiting for me when I arrived... plot twist: there was no Melanie. Apparently she didn’t even work there 😭 So naturally, I…
walked in immediately suspicious. For a woman who arrived ready to interrogate everyone like I worked for the FBI, the staff was surprisingly warm, patient, and welcoming 😂 I initially worked with Javier, who was perfectly fine, but it was late and I could tell we were both sizing each other up lol. I had an agenda, he had an agenda, let’s call it even 😂 Then Roy stepped in. And THIS is where the experience changed. Roy doesn’t give “typical car salesman” energy, and I mean that as the highest compliment. I’ve been to way too many dealerships, and the second the games start, I mentally check out. But Roy was refreshingly direct, honest, and actually spoke to me like a human being instead of a walking commission check. He worked with me on my OTD number, was transparent about pre-approvals, explained Nissan financing/leasing options honestly, and cut through the nonsense. He literally spoke to me like I was his sister, which instantly lowered my stress level. I have to say it genuinely meant something to walk into a dealership and see so many people of color, especially in leadership. I honestly can’t think of many dealerships where I’ve seen that. Then Roy said he was sending me to someone “just like me” in finance... enter Michelle. By the time I sat with Michelle it was around 9:45 PM (!!!), and let me tell you, this woman was STILL showing up with patience, humor, and zero pressure. Michelle was AMAZING. She broke down realistic payment options, explained ways I could pay the car off faster, listened to what I actually needed instead of trying to force something that didn’t fit, and somehow made the finance office feel less like a hostage situation 😂 We were laughing, joking, and actually having a good time. She even found me an affordable lease option for a brand new car, even though I came in for one very specific vehicle and was committed to leaving with that one. I ended up buying my car, and while I absolutely came in skeptical, Roy and Michelle completely changed the experience for me. So yes... I came in with trust issues and left with a Nissan 😂🚗 Ask for Roy. And if Michelle is handling finance, you’re in very good hands. Oh I also want a shoutout the men who drove my old car home at 11pm at night. It was late- and I wasn't able to thank them properly. I seen them all day running around the dealership completing task. They work hard. To the cleaning lady- she offered me some popcorn and cleaned up the area, thank you for being so kind. Lastly, to the young man who help me set up my car the next- I think his name was Oscar, he was so sweet and funny. Very patient with me as well. Thank you everyone!!!
Response from the owner · May 25, 2026: Pay Rene, Thank you so much for your kind words! We are so happy to hear that you had a great experience at our dealership and we were able to help you find your dream car. Our team works hard to make sure our customers feel comfortable and informed throughout the entire car-buying process and we are glad we could provide that for you. Enjoy your new Nissan and we look forward to seeing you again in the future! Always Family Nissan ♥️ - RRia★★★★★ June 5, 2026
The sales department, manager is amazing and really helped me to get into the right vehicle. The entire department took their time and dealt with my uncertainty. In the end I left with the car I wanted at the price that was affordable. Go here to buy your Nissan they are very honest and friendly
Response from the owner · June 5, 2026: Ria John, thank you for taking the time to leave a review for us at Family Nissan. it's experiences like yours that really keep us motivated! We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Always Family Nissan♥️ - AAlicia★★★★★ February 12, 2026
Carolyn Gordon is one of the most remarkable people I have ever had the pleasure of working with in sales. Just one year after my lease buyback at Family Nissan, she held my hand and guided me so smoothly through the entire process. She remained calm, applied no pressure, and made sure I felt completely comfortable every step of the way. In the end, I walked away feeling truly satisfied. Her nurturing spirit felt…
like a mother’s love as I sat and listened to her guidance. Thank you, Carolyn, for being diplomatic, kind, and professional. I truly appreciate you. Wishing you all the best in your future endeavors and God’s richest blessings. May everything you touch be blessed, and may everything you do prosper.
Response from the owner · February 13, 2026: Alicia Fearon, thank you for your praise and kind comments about or team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Ms. Carolyn here at Family Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Always Family Nissan♥️ - AAlexis★★★★★ June 29, 2026
Kenny Lambert at Family Nissan was fantastic to work with! He was friendly, knowledgeable, and made the entire car-buying process easy and stress-free. He took the time to answer all my husband and I questions, never pressured us, and made sure we found the right vehicle for our family’s needs. His professionalism, honesty, and excellent customer service really stood out. I highly recommend asking for Kenny if…
you’re looking for a smooth and enjoyable car-buying experience. Thanks again, Kenny!
Response from the owner · June 30, 2026: Alexis Brant, we're happy you found Kenny to be so supportive during your experience here at Family Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Always Family Nissan❤️
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.