New York › Nassau › Great Neck › Bayside Volkswagen
Bayside Volkswagen
★ 3.7 (450 reviews) · 3,086 inspections in the last 12 months · Great Neck, Nassau
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,086NY State inspections in the last 12 months
- 13,242inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 81 electric and 533 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 7 AM–6 PM
- Tuesday
- 7 AM–6 PM
- Wednesday
- 7 AM–6 PM
- Thursday
- 7 AM–6 PM
- Friday
- 7 AM–6 PM
- Saturday
- 8 AM–1 PM
- Sunday
- Closed
- Onsite services
- Oil change
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Credit cards
- Debit cards
- NFC mobile payments
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7096945
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- April 13, 2005
- Expires
- March 31, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- SShangke★☆☆☆☆ June 18, 2026
Service Manager Mark Needham Service Advisor Giuseppe Coppola Avoid Bayside Volkswagen Service. They are not shamed of lying about anything they tell you. Do not trust their verbal claims that a repair has been completed. Get everything in writing and independently verify their work. The most disgusting part of this experience is not simply that Bayside VW failed to fix a basic alignment problem after nearly two…
months and three repair attempts. It is the repeated pattern of charging me for work that was never properly completed, telling me the car was fixed when it was still visibly driving crooked, dismissing independent evidence, blaming me for supposedly ruining the alignment by driving for two weeks, and then producing their own measurements that proved the car was still essentially in the same out-of-spec condition as before. Service Manager Mark Needham and Service Advisor Giuseppe Coppola have repeatedly changed their story, avoided giving me any real diagnosis or repair plan, and left me chasing them for updates while my car sits in their shop. At this point, this is no longer just incompetence—it is a complete refusal to take responsibility, communicate honestly, or show even basic respect for a customer. This nightmare started when Bayside VW replaced my front lower control arm and returned the car without performing a proper four-wheel alignment. When I questioned it, they gave me the absurd excuse that only the front wheels needed to be aligned—as though the rear wheels somehow cease to exist when suspension work is performed. They then demanded that I pay separately for an alignment, so I paid because I wanted the car repaired correctly. Predictably, they took the money and still failed to fix it. Their response was not to admit that the alignment had been done incorrectly, but to demand yet another diagnostic fee before they would even investigate their own failed work. Apparently, at Bayside VW, paying for an alignment does not entitle you to a properly aligned car—it merely earns you the privilege of being charged again when they fail to do the job. Every mistake they made somehow became another bill for me, while Service Manager Mark Needham and Service Advisor Giuseppe Coppola avoided the one thing they should have done from the beginning: take responsibility and finish the repair properly.
Response from the owner · June 23, 2026: Hi Shangke, We apologize your service was less than satisfactory. We are glad we came to some sort of a resolution and wish you the best. Let us know if you need anything. - DDarwin★★★★★ July 15, 2026
My car runs like a dream now. The service team at Bayside Volkswagen in Great Neck took care of my oil pan issues quickly and effectively. They figured out the problem in no time and had the parts I needed on hand. I appreciate how straightforward they were about my options. It felt good not to be upsold on things I didn't actually need. Definitely a reliable spot for Volkswagen service.
Response from the owner · July 16, 2026: Thank you, Darwin! We are so glad the team was able to diagnose and resolve the oil pan issue quickly and without any unnecessary upsells. That kind of honesty and efficiency is something we take great pride in. Don't hesitate to reach out if there is anything else we can help with! - JJose★★★★★ April 26, 2026
I recently took my Volkswagen to Bayside Volkswagen - Service in Great Neck, NY, and I couldn't be happier with the experience. The staff was incredibly professional and attentive to detail, making sure every aspect of my car's maintenance was covered. They took the time to explain the services needed, which made me feel valued as a customer. The work was completed on time, and my car runs like new! I highly…
recommend Bayside Volkswagen - Service to anyone looking for reliable and respectful service for their vehicle. Thank you for the excellent care!
Response from the owner · April 27, 2026: Hi Jose, thank you for taking the time to share your experience! We’re so glad our team provided attentive and thorough care while keeping everything clear and on track for you. It’s great to hear your vehicle is running smoothly again. We truly appreciate your recommendation. Please feel free to reach out if you need anything. - JJESSIE★★★★★ June 30, 2026
My car feels like it's brand new again. I brought my Jetta in for a quick service checkup, and the team at Bayside Volkswagen was incredibly efficient. They diagnosed a small issue with the brakes that I wasn’t even aware of, and they rectified it on the spot. I appreciated how the service advisor kept me informed about what they were doing and the timeline for completion. When I drove away, I felt confident in my…
car’s performance. Definitely a good experience overall.
Response from the owner · June 30, 2026: So happy to hear this, Jessie! We are glad the team was able to catch the brake issue early and get it taken care of right away, all while keeping you informed along the way. Don't hesitate to reach out if there is anything else we can help with! - FFu★★★★★ April 10, 2026
I recently had my car serviced at Bayside Volkswagen in Great Neck, NY, and I couldn't be more pleased with the experience. The team was incredibly professional and attentive to detail, ensuring that my vehicle was in top shape. They took the time to explain the necessary repairs and maintenance, which I really appreciated. The service was completed efficiently, allowing me to get back on the road quickly. If you're…
looking for a reliable Volkswagen service center, I highly recommend Bayside Volkswagen. They truly care about their customers and provide exceptional service!
Response from the owner · April 10, 2026: Hi Fu Zhengjun, Thank you so much for your thoughtful review! We’re delighted to hear that our team provided professional, detailed, and efficient service during your visit. Taking the time to explain repairs and maintenance clearly is something we truly value, so it’s wonderful to know that stood out to you. We sincerely appreciate your recommendation and your trust in Bayside Volkswagen. If you ever need anything at all, please don’t hesitate to reach out.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.