Audi Great Neck

Inspections performed here

• 5,019NY State inspections in the last 12 months
• 17,249inspections at this facility since 2023

What they inspect

• Initial Inspection4,890
• Re-Inspection129

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 99 electric and 946 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7:30 AM–7 PM

Tuesday

7:30 AM–7 PM

Wednesday

7:30 AM–7 PM

Thursday

7:30 AM–7 PM

Friday

7:30 AM–6 PM

Saturday

8 AM–6 PM

Sunday

10 AM–4 PM

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7130817

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

February 13, 2023

Expires

January 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.4· 3,086 reviews on Google

• AAntoine★★★★★ December 27, 2025
  The best Audi dealership in New York!!!!! My first Audi, and my experience was amazing. When I walked in I was immediately greeted with care and kindness. The manager Andrew was very pleasant and hospitable. Please see George in sales! George was very informative and fun to work with. Test drove one Saturday and got into my new car a week later. Rob in finance was incredible and truly helped me as well. He…

  communicated with empathy and made me feel comfortable. Jason the tech specialist gave me a run down of all the features. Jason made sure I felt comfortable and safe with all the vehicle had to offer. I’ve wanted an Audi for years and they made sure I was beyond satisfied. They surely have my commitment at this dealership. Plus the neighborhood is great 😁

  Response from the owner · December 29, 2025: Thank you for sharing such a thoughtful first Audi experience. We’re glad Andrew, George, Rob, and Jason each played a part in making you feel welcomed, informed, and comfortable every step of the way. From taking the time to walk through features to keeping communication caring and clear, that support really matters. We appreciate your trust in Audi Great Neck and are happy to hear this long-awaited moment felt just right.
• RRUTH★☆☆☆☆ June 25, 2026
  To: Service Manager Audi Great Neck Subject: Complaint Regarding Unexpected Repair Charges for My Audi Q8 Dear Sir/Madam, I am writing to formally express my dissatisfaction regarding my recent service experience at Audi Great Neck. On the morning of my appointment, I brought my Audi Q8 to your dealership for a New York State inspection and an oil change. During the service, I received a phone call from Mr. Jeff…

  Marroquin, who informed me that the left rear tire needed to be replaced and that there would be an additional charge of approximately $50 plus tax. Based on that conversation, I understood that this was the only additional work requiring my approval. However, when I arrived to pick up my vehicle, I was presented with a bill totaling $2,555.92, which included multiple repairs and services that had never been fully explained to me or properly authorized in advance. This amount was completely unexpected and significantly different from what had been communicated during the phone call. As a customer, I believe it is reasonable to expect that: All additional repairs and associated costs be clearly explained before any work is performed. Customer authorization be obtained for significant repairs beyond the originally requested services. The final invoice accurately reflect work that has been properly approved by the customer. I respectfully request a detailed written explanation of all repairs performed, including when and how authorization was obtained. In addition, I request that Audi Great Neck review this matter and make a reasonable adjustment to the charges that were incurred without my clear approval. I have been disappointed by the lack of communication and transparency throughout this service process and hope that this matter can be resolved promptly and fairly. I look forward to your response. Sincerely, Owner of Audi Q8

  Response from the owner · June 26, 2026: Thank you for taking the time to share your experience. Our team would like to apologize for the frustration caused by the communication surrounding your service visit and repair authorization. We understand your concerns regarding the final invoice and appreciate the opportunity to review what occurred. Please contact Kane Mohamed, Service Manager, at kmohamed@audigreatneck.com so we can discuss your experience in more detail and work toward a resolution.
• FFrancesca★☆☆☆☆ May 23, 2026
  For over 12 years, I have been a loyal Audi customer, beginning with my first Audi purchased through Bieber Audi. During all those years, I never experienced the kind of issues I am now facing after Great Neck Audi took my vehicle in for what was described as a “software update.” At no point was I properly informed about what exactly would be done to my car, nor was I advised of any possible outcomes or performance…

  changes that might result from the update. Additionally, my vehicle was kept for eight days, which I found to be an unreasonable amount of time for this type of service. When I finally brought my car home, it was no longer the same vehicle I purchased and enjoyed driving. The performance noticeably changed — the car became quieter, switching between Dynamic and Sport mode no longer makes any meaningful difference, and the vehicle feels slower and less responsive overall. What once felt like a premium performance driving experience now feels significantly diminished. I purchased this Audi because of the quality, performance, and driving experience the brand represents. Unfortunately, after this service, I feel that my vehicle has been completely altered without my consent or proper explanation. What is even more disappointing is the decline in customer care. When Jeremy handled my vehicles for over 10 years, I never experienced anything remotely close to this. I always felt valued as a loyal customer and trusted the service provided. Now, under what I understand to be corporate management, I expected an even higher level of professionalism and customer service — unfortunately, that has not been my experience. I had every intention of purchasing another Audi in the future. However, after this experience, I no longer feel confident in the brand or dealership. It is extremely disappointing to feel that a loyal customer relationship built over many years has been disregarded. I respectfully request a proper explanation of what was changed during this software update, why my vehicle’s performance has been altered, and what can be done to restore my car to the way it originally performed.

  Response from the owner · June 5, 2026: Thank you for your feedback. We strive to provide an exceptional experience for every customer, and we regret that your experience did not meet expectations. We understand the concerns you have raised regarding communication, the length of your visit, and the changes you observed following the software update. We would appreciate the opportunity to learn more about your experience and address your concerns directly. Please contact our General Manager, Jorgina Beto, at jbeto@audigreatneck.com.
• SSteven★★★★★ July 13, 2026
  I had an outstanding experience working with Nate when purchasing my new Audi Q5. The original Q5 I wanted had already been sold, but Nate acted quickly and found me another one that matched almost exactly what I was looking for. He made the entire process completely hassle-free, kept me informed every step of the way, and made everything feel easy from start to finish. His transparency, professionalism, and…

  commitment to taking care of his customers really stood out. He worked hard to get me into the right vehicle without any pressure or unnecessary stress. If you’re looking for someone who genuinely cares and will go the extra mile, I highly recommend asking for Nate!

  Response from the owner · July 14, 2026: Congratulations on your new Audi Q5! We’re delighted Nate was able to find the right vehicle for you and make the entire process smooth and hassle-free. Thank you for recognizing his professionalism and dedication, and we truly appreciate your recommendation.
• AAya★★★★★ February 16, 2026
  I had an excellent experience working with Frank Garcia during my recent purchase. From the moment I walked in, he was professional and patient. He took the time to answer all of my questions thoroughly, explained the features and pricing clearly, and made sure I felt comfortable every step of the way. Buying a car can be overwhelming, but he made it an enjoyable experience. I would highly recommend him to anyone…

  looking for a knowledgeable and trustworthy salesperson.

  Response from the owner · February 17, 2026: Thank you for the wonderful feedback! We’re so glad to hear that your experience with Frank Garcia was professional, thorough, and enjoyable from start to finish. Making the car buying process clear, comfortable, and stress free is exactly what we aim for. We truly appreciate your recommendation and thank you for choosing Audi Great Neck!
• RRyan★★★★★ June 13, 2026
  We had a great experience working with Frank Garcia on our new Audi lease. Frank worked efficiently throughout the entire process, helped us secure a great deal, and made everything smooth and stress-free. What really stood out was his personality and approach. He was professional, knowledgeable, and never pushy. He gave us the time and space we needed to think through our decision and answered all of our questions…

  without any pressure. If you’re looking for someone who genuinely wants to help and make the car-buying experience enjoyable, we highly recommend Frank Garcia. Thanks again for all your help!

  Response from the owner · June 15, 2026: Thank you for sharing your experience. We're delighted to hear Frank made your Audi lease process smooth, efficient, and pressure-free. His professionalism, knowledge, and customer-focused approach are qualities we value, and we're glad he helped make the experience enjoyable. We appreciate your recommendation and thank you for choosing Audi Great Neck!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.