New YorkMonroeRochesterWest Herr Toyota of

West Herr Toyota of

4.8 (3,967 reviews) · 8,337 inspections in the last 12 months · Rochester, Monroe

West Herr Toyota of
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 8,337NY State inspections in the last 12 months
  • 25,806inspections at this facility since 2023

What they inspect

  • Initial Inspection8,192
  • Re-Inspection145

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 82 electric and 2,413 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

DMV licence

Facility number
7128096
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
April 27, 2021
Expires
March 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 3,967 reviews on Google

  • BButo18★★★★★ March 27, 2026
    I had an outstanding experience working with Paul at the dealership. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. Paul went above and beyond to make sure I was comfortable with my decision…

    and never once made me feel pressured. His attention to detail and customer-first attitude really stood out. If you’re looking for someone who is honest, patient, and truly cares about your experience, I highly recommend asking for Paul. Five stars all the way!

  • JJOHN★★★★★ May 31, 2026

    Picked up our brand new Camry XSE with the premium package and what a great experience dealing with Albert ! The service and Communication was great! He answered all questions through text messages and always very responsive ! Highly recommended! Thanks West Herr Toyota!

  • MMiranda★★★★★ May 30, 2026
    The whole process was very streamlined. My sales representative was Peter, who did a fantastic job with communicating where we were at in the process and answering any questions I had. I was unsure about the color I was going to get, as my car was being delivered to their dealership, but Peter knows what he’s doing! I ended up with the Calvary Blue and wow! She’s a stunner! Everyone there is so polite, making sure…

    you have the best experience you can. This was my first new car, and I was so worried about the process. Whether this is your first time buying a car, or your 20th, they make sure you leave that lot loving the car you bought and that your experience was a priority! Highly recommend :)

  • TTyler★★★★★ April 9, 2026
    In and out with a brand new truck inside of 2 hours! They gave me a trade in price on my vehicle I didn’t think was possible and offered me solutions on getting rid of my negative equity. Working with my salesman Peter was a breath of fresh air and I couldn’t be happier. Thanks to everyone at West Herr Toyota for all the professionalism. From the financial manager to the mechanics, everyone that I spoke with was…

    more than helpful. Highly recommend the team at this location.

  • DDarryl★★★★★ July 17, 2026

    Nathan was extremely helpful and professional when getting me into my new truck. He was referred to me by my daughter who had an amazing experience with him as well. We would recommend Nathan to anyone looking to get into a new vehicle. Everyone there was super friendly but Nathan really outshined them all! Thank you!

  • PPhil★★★★★ February 26, 2026
    *** for those in a hurry , (TLDR) , This group of people are top notch. They will not disappoint you! 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ on a scale of 1 to 5! ( Typically I'd give 4 out of 5 stars, because something can always be improved, but these folks are clearly applying that philosophy already) Having not been to a dealership in ages. (The last time being just prior to the great pandemic) I was always a buy it used, and do most…

    of the work myself type of person. Although I did manage to buy a few things through dealers over the years. That said, with more than a bit of uneasiness I found myself in foreign territory speaking to the folks at West Herr Toyota. The people here took excellent care of me. The old ride was on her last leg, and I had had no luck in finding a suitable replacement. ( I'm 63 still working full time with a side job) I started scouting out the local lots and found some vehicles I could live with, and I made an appointment for a test drive. I met Kyle, who worked hard to find a vehicle that suited my credit standing,( not in the green let's say), as well as the amount of deposit I had available, and the fact that I needed a car that would let me focus on work. ( Not create more issues for me) Okokok, my apologies I'll cut to the quick, best team ever here! Kyle wasn't rushed at all we looked at a number of cars and he ran the numbers until we found a suitable vehicle. He fielded question after question from me, and was just comfortable to work with. ( I know he's a salesman that's his one job, but some people are just better at their one job than others) Joey took care of presenting a boat load of warranty information and options in a way, that even this old Gates Chili grad could understand 🤣. As well as giving me his opinion on the value of the services and options available. ***( See this gentleman for golf green information as well) And finally Kimi walked me through all the paperwork, ( God Bless her) To each of them, and all the people behind the scenes, who I never met , because they were behind the scenes!?!? (You know who you are!) Thank you all, for all of your patience with all of my questions. This was the most painless car buying experience I have ever had. I literally felt like I was at home working with family. ( Family on a Good day) You do not find this level of quality at every dealership let alone across industries. Excellent service, attention to detail, hospitality ( does anyone remember that word?) Feels like family, these folks are keepers! Thank you all again more than I can say! 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ on a scale of 1 to 5! ***Notes to buyers, pre-qualify so you have an idea going into the process. Also be aware of that credit score, and finance wise how much can you afford. And lastly what vehicles could you live with. Hope this helps!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.