New YorkMonroeRochesterWest Herr Subaru

West Herr Subaru

4.8 (1,896 reviews) · 4,941 inspections in the last 12 months · Rochester, Monroe

West Herr Subaru
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 4,941NY State inspections in the last 12 months
  • 12,833inspections at this facility since 2023

What they inspect

  • Initial Inspection4,857
  • Re-Inspection84

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Cars and light trucks

Inspected 61 electric and 362 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
9 AM–7 PM
Tuesday
9 AM–7 PM
Wednesday
9 AM–6 PM
Thursday
9 AM–7 PM
Friday
9 AM–6 PM
Saturday
9 AM–5 PM
Sunday
Closed
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Assistive hearing loop

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
7128701
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
August 6, 2021
Expires
July 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 1,896 reviews on Google

  • BB★★★★★ July 22, 2026

    What an incredible experience. I was recommended to connect with Corinne and she got me started with Ray. Ray was so attentive and had answers quickly. This was honestly, the most hassle free car buying experience ever!!!! They found the exact thing I needed and I barely lifted a finger.

    Response from the owner · July 23, 2026: Great to hear, thank you for choosing us! Enjoy!
  • RRay★★★★★ June 13, 2026
    I had an outstanding experience working with Nick Bills. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He answered all my questions, was transparent throughout the entire process, and made everything smooth and stress-free. What really stood out was his dedication to customer service. He went above and beyond to…

    make sure I was comfortable with my decision and got exactly what I was looking for. To make things even easier for me, he personally delivered the vehicle right to my workplace, which was incredibly convenient and showed how much he truly cares about his customers. If you’re in the market for a vehicle, I highly recommend asking for Nick Bills He made what can often be a stressful experience enjoyable, easy, and hassle-free. Five stars all the way!

    Response from the owner · June 15, 2026: Thank you, Ray, for this feedback and your recommendation of Nick and our team! We look forward to a long-lasting relationship. Enjoy!
  • JJ★★★★★ June 2, 2026

    Absolutely amazing experience leasing my new Subaru at West Herr Subaru/Toyota. Peter was fantastic — patient, honest, and genuinely focused on getting me the best deal. He walked me through everything without rushing and made the whole process stress‑free. I’m thrilled with my new car and highly recommend working with Peter if you want someone who truly goes above and beyond.

    Response from the owner · June 9, 2026: Thank you so much for your business!
  • NNancy★★★★★ April 2, 2026
    I recently purchased a 2026 Forester from Elvis. I had contacted the dealer through a web form and Jasmine responded within an hour to answer questions I had. That same day, I came into the dealership. They had a special deal going and I had to take delivery the same day to take advantage of it. Everyone was so kind and helpful! I left the dealership at 7:30pm that same day with my new car! I appreciated how I was…

    treated and the finance person explained everything so well. I had been to another dealer that was close to my home, but they acted like they really didn't need my business, so I decided to just talk to West Herr to explore my options. It was an excellent decision and I absolutely love my new car!

    Response from the owner · April 3, 2026: Thank you Nancy for choosing us! We look forward to a long lasting relationship. Congrats!
  • KKevin★★★★★ July 11, 2026

    Mercy was wonderful. She quickly adapted as our decisions wavered on model and trim. The process of purchase was easier than some as our sales person handled almost everything instead of being sent from office to office as I have experienced many times. I will recommend to anyone thinking of a new car!

    Response from the owner · July 13, 2026: Thank you, Kevin, we appreciate your business and recomendation!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.