New York › Monroe › Webster › West Herr Ford of
West Herr Ford of
★ 4.6 (1,911 reviews) · 3,279 inspections in the last 12 months · Webster, Monroe
- NYS Registered Repair Shop
Inspections performed here
- 3,279NY State inspections in the last 12 months
- 10,282inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Heavy-duty vehicles
- Cars and light trucks
Inspected 66 electric, 225 hybrid, and 106 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–6 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–6 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- Delivery
- In-store shopping
- Onsite services
- Oil change
- Repair services
- Used goods
- Mobile app
- Sells tires
- Car rental
- Car wash
- Gender-neutral restroom
- 24-hour service drop-off
- Certified factory-trained technicians
- Free loaner vehicles
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7129156
- Licence type
- NYS Registered Repair Shop
- Original issue date
- November 24, 2021
- Expires
- October 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- DD★★★★★ May 8, 2026
Had an amazing buying experience at West Herr Ford of Webster. The almost 5 hr drive was worth the trip. Derrick Fedus went above beyond helping me with the purchase of my Bronco Raptor. Derrick was literally out in the rain, in a suit, pulling plates and parts off my trade in..lol The paperwork had no extra Fee's and I wasn't trying to be sold on things I don't want or need. Everything was straight forward. In…
the future, I would consider making the trip again. Thanks again!
- Cchris★★★★★ May 1, 2026
I have bought many new cars over the years. I must say this experience is one of my most memorable. Harry and Ben the GM made it a nice experience. We got down to business with a couple of laughs and it was over. They gave me a better price than another ford dealer in the area that I have been dealing with for many years.
- MMariah★★★★★ July 9, 2026
I couldn’t have asked for a better experience with Christina Y! She is truly such a knowledgeable professional & answered every question I had with ease. I was very intimidated to begin my process with car shopping but Christina made everything so easy & seamless. I would highly recommend Christina’s expertise to anyone looking to purchase a vehicle used or new! Thank you so much Christina!
- CCaiden★★★★★ July 2, 2026
Derrick Derrick Derrick…is the go to man if you need a car! I recently purchased a car from West Herr in Webster, NY, and I couldn’t be more satisfied with my experience, largely thanks to my salesman, Derrick & Christine. From the moment I walked in, Christine & Derrick greeted me with a warm smile and a genuine eagerness to assist. He took the time to understand my needs and preferences, guiding me through a range…
of options without any pressure. Derrick’s knowledge about the vehicles was impressive, and he answered all my questions with clarity and patience. What truly stood out was his commitment to finding the perfect fit for me, rather than just making a sale. He provided valuable insights into the features and benefits of each model, helping me make an informed decision. Additionally, Derrick was transparent about pricing and financing options, ensuring there were no hidden surprises. The test drive was seamless, and his enthusiasm for the car I eventually chose was infectious. The entire purchasing process was efficient and stress-free, thanks to Derrick’s professionalism and attention to detail. I left the dealership feeling confident and excited about my new vehicle, and I highly recommend Derrick at West Herr to anyone looking for a positive car-buying experience.
- SSteven★★★★★ March 15, 2026
John made the whole car-buying experience easy and stress-free. He really went above and beyond to help us and kept their word about getting us the best deal possible in a short amount of time. From start to finish, everything was great! Mikaela was especially great—she took the time to walk us through everything and made sure we understood how all the features in the car work. She answered every question we had…
and made sure we felt comfortable before leaving. She even helped set up the car app on my phone! Overall, it was a great experience and we really appreciate all the help from everyone. I’d definitely recommend working with them if you’re looking for a car and wanting a stress free experience
- BBrenda★★★★★ August 1, 2026
I had a very good experience purchasing my vehicle at West Herr Webster. My sales person, Mike Ingrassio, was very helpful, patient, had a good sense of humor and never made me feel pressured. He made the entire buying process smooth and enjoyable. The Customer Care technician, Mikaela, was also very helpful and very patient. She walked me through the vehicles features, technology and settings in a very common…
sense way so that this senior person could understand it. Overall, I would definitely recommend West Herr Webster and I would go back to these people in the future.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.