New York › Monroe › Rochester › Vision Dodge
Vision Dodge
★ 3.9 (310 reviews) · 3,296 inspections in the last 12 months · Rochester, Monroe
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,296NY State inspections in the last 12 months
- 9,901inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 14 electric, 392 hybrid, and 42 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 7:30 AM–7 PM
- Tuesday
- 7:30 AM–7 PM
- Wednesday
- 7:30 AM–6 PM
- Thursday
- 7:30 AM–7 PM
- Friday
- 7:30 AM–6 PM
- Saturday
- 7:30 AM–5 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7130329
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- September 23, 2022
- Expires
- August 31, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- JJack★☆☆☆☆ May 12, 2026
I would not recommend Vision Auto Dodge to anyone. I bought a truck from them, and literally the next day the check engine light came on and it started leaking oil from the motor. That alone shows how little these vehicles are actually inspected before being sold. It’s now been over two weeks, and the check engine light is still on and the oil is still leaking nothing has been resolved. That’s completely…
unacceptable after just buying a vehicle. What made this even worse was how I was treated afterward. The salesman, Mike, acted “transparent” and helpful while I was in the dealership, but the second I brought the issues to his attention, his attitude completely changed. Instead of trying to help or make things right, he told me to “lose my number.” That’s beyond unprofessional. If you’re spending your hard-earned money, expect to be treated right—because you won’t get that here. Buyer beware
Response from the owner · May 12, 2026: Jack. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales. - DDavid★★★★★ May 29, 2026
Our experience purchasing our new car was absolutely amazing—simple, straightforward, and stress-free. A big thank you to our sales representative, Justin, who made the entire process easy and efficient from start to finish. He really took the time to listen to what we were looking for and kept our budget and preferred price range in mind, which we truly appreciated. Justin was friendly, professional, and great at…
communication. He kept us informed every step of the way and made sure we always knew what to expect throughout the process. Thanks to him, buying our new car was a smooth and enjoyable experience. We couldn’t be happier!
Response from the owner · May 29, 2026: Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day. - GGabrielle★★★★★ May 11, 2026
My car salesman Nico Quarcini was very friendly and very patient with me during my car buying journey! I finally got my dream jeep I now drive jeep wrangler sport. He worked with me and my lack of payment down and no trade in he’s really great guy!!
Response from the owner · May 11, 2026: Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day! - PPhil★☆☆☆☆ June 11, 2026
3 day repair I called and scheduled an appointment with their AI service assistant who told me next day @ 9:30A and I would get a text with details. I never got any text. I dropped my car off @ 7A using the key drop. I did not hear back so I called @ 1:00 PM they said someone will call me back. After an hour I called back and they said they would call me back before end of day. They didn't Next day I called and…
they told me they had no job written up for it. He would check and call me back. I did get a call back, he said the key was in the drop box. now they were going to look at it. I got a call saying it would be $1850. I ok'd the repair and he told me it would be ready end of day or 1st thing in the AM. Next day hearing nothing I called at 1:00PM to get a status of the repair. They said they would call me back. They called me back and said the car was ready. I asked how a customer would know when a car is ready, and he said they call. Not my experience I guess they think nothing about the promising more and delivering less. they must have to much business and not to care about the customer's time I would never by an auto from Vision because of their poor service after the sale
Response from the owner · June 11, 2026: Phil. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership. - TThomas★★★★★ May 23, 2026
Called last minute after noticing My inspection was overdue by months. Also needed an oil change and tires rotated. They got me right in and took good care of me. The service writer also gave me a discount on two of the services which I thought was very nice. On top of they don’t charge for inspections so that was a bonus. I also had an opportunity to meet Andrew Wallman, A sales associate and he was very pleasant…
and we looked at some vehicles That I might be interested in the future.
Response from the owner · May 26, 2026: Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.