Van Bortel Ford Inc

Inspections performed here

• 6,484NY State inspections in the last 12 months
• 20,883inspections at this facility since 2023

What they inspect

• Initial Inspection6,310
• Re-Inspection174

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Heavy-duty vehicles
• Trailers
• Cars and light trucks

Inspected 205 electric, 493 hybrid, and 161 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

• Delivery
• In-store shopping
• Onsite services
• Oil change
• Repair services
• Email contact
• Mobile app
• New vehicles
• Sells tires
• Car rental
• Car wash
• Certified pre-owned vehicles
• Collision repair
• Free loaner vehicles

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7090854

Licence type

NYS Registered Repair Shop

Original issue date

October 2, 2001

Expires

September 30, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 3,173 reviews on Google

• Nnicholas★★★★★ June 7, 2026
  This is my second Maverick lariat. I purchased my first one in 2022 absolutely loved it but I needed a big truck for work and I had to trade it for an F150 power boost. Also a wonderful truck. Christin and Steve are always available and ready to help. They found me exactly what I needed and when my needs changed three years later, we ordered the exact Maverick lariat that I wanted. I’m thrilled with my new ride and…

  always happy with Vanbortel Service and sales.

  Response from the owner · June 7, 2026: Thank you, Nicholas, for your amazing review! We're glad to hear that Christin and Steve were able to assist you in finding the perfect Maverick lariat for your needs. It's wonderful to know you're enjoying your new ride and are satisfied with our service. We appreciate your continued support!
• KKim★★★★★ July 26, 2026

  Jerry was great!! What an amazing salesman. Even though he was already busy, he still took his time and helped us purchase our new BRONCO!!! He even made it so we could get it the same day!!!! Amazing customer service!!!!

  Response from the owner · July 26, 2026: Thank you, Kim! We appreciate your kind words about Jerry and are glad to hear he provided you with such great service. Enjoy your new BRONCO!
• AAndrew★★★★★ June 16, 2026
  My experience with Van Bortel Ford in Rochester was outstanding from start to finish. I recently purchased a Ford F-350 Super Duty Tremor, and Anthony Pagliaro was exceptional throughout the entire process. Since I wanted a custom-ordered truck, Anthony took the time to walk me through all the available options and helped me build the exact truck I was looking for. He was knowledgeable, responsive, and always…

  available to answer questions and provide updates during the ordering process. His communication and attention to detail made what could have been a complicated process incredibly easy and stress-free. The entire team at Van Bortel Ford was great to work with. Mark Hawkins and Yan Sanchez were both professional, friendly, and genuinely focused on making sure I had a positive experience. When I came in to pick up the truck, they took the time to thoroughly walk me through the setup of FordPass, connectivity features, and other technology systems, making sure everything was working properly before I left. Their patience and willingness to help made the delivery experience seamless and enjoyable. When I had a few questions about the FordPass app after taking delivery, Mark and Yan were helpful and responsive. Their willingness to assist even after the sale added to the overall positive experience. When the truck arrived, everything was exactly as ordered, and the delivery process was smooth and efficient. Anthony's professionalism, honesty, and customer-first approach, combined with the support of Mark, Yan, and the rest of the staff, made this one of the best vehicle purchasing experiences I've had. If you're looking for a dealership that truly values its customers, I highly recommend Van Bortel Ford. And if you have the opportunity to work with Anthony Pagliaro, Mark Hawkins, or Yan Sanchez, you're in great hands. I couldn't be happier with my new F-350 Super Duty Tremor and the overall experience.

  Response from the owner · June 16, 2026: Thank you, Andrew! We're so glad to hear about your outstanding experience with Anthony, Mark, Yan, and the rest of the team at Van Bortel Ford. It's great to know that you found the process easy and enjoyable, and we appreciate your recommendation. Enjoy your new F-350 Super Duty Tremor!
• JJohn★★★★★ July 29, 2026

  Always have-always will buy my cars with Steve Miller at Van Bortel-Ford as my father did before me! Cant wait to drive my new F-150. See ya again 10 or so years from now Steve!

  Response from the owner · July 29, 2026: Thank you, John! It's great to hear that you continue the tradition with Steve at Van Bortel-Ford. Enjoy your new F-150, and we look forward to seeing you again in the future!
• DDivert★★★★★ January 19, 2026

  Great experience all around Jorge. The mechanic was absolutely incredible and instrumental and helping me find a truck for my father. From initial reach out to concerns. We had the entire team was fast, respectful and extremely helpful. Thank you all for helping me in this process of finding my father his dream truck.

  Response from the owner · January 19, 2026: Thank you, Divert! We're glad to hear you had such a positive experience with Jorge and the team. Your satisfaction means a lot to us, and we're happy to have helped you find your father's dream truck.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.