New YorkMonroeRochesterValvoline Instant

Valvoline Instant

4.4 (1,054 reviews) · 7,510 inspections in the last 12 months · Rochester, Monroe

Valvoline Instant
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 7,510NY State inspections in the last 12 months
  • 24,449inspections at this facility since 2023

What they inspect

  • Initial Inspection7,046
  • Re-Inspection464

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 59 electric, 276 hybrid, and 22 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
7:30 AM–8 PM
Tuesday
7:30 AM–8 PM
Wednesday
7:30 AM–8 PM
Thursday
7:30 AM–8 PM
Friday
7:30 AM–8 PM
Saturday
7 AM–7 PM
Sunday
7:30 AM–6 PM
  • Onsite services
  • Oil change
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Assistive hearing loop
  • Assisted listening devices
  • Appointment required
  • Credit cards
  • Debit cards
  • NFC mobile payments

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
7101847
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
October 20, 2006
Expires
April 30, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 4.4· 1,054 reviews on Google

  • BBillie★☆☆☆☆ April 2, 2026

    I have been coming here for 7 years. Today is the last day! Fraudulent place. They literally buy used oil . Then sell it to you for 120.00. Came in for an oil change. And watched a used oil company supply. Them Used oil. Research before you decide to go to them. Walm*rt has specials for 64.99 full synthetic. With brand new bottled oil. Save the head ache and upscale tactics .

    Response from the owner · April 2, 2026: Hi Billie. I'm sorry to hear about any concerns. We can confirm we do not supply used oil as our oil is delivered in large quantities from our distributors, so we'd like to hear more about this and get to the bottom of it. At your earliest convenience, please contact our Customer Care Team at 800-327-8242, and one of our agents will be happy to get you connected with our management team. -Lynn VIOC Social Media Team
  • Eemma★☆☆☆☆ May 22, 2026
    I visited the Valvoline service center for a car inspection, and unfortunately, the experience was disappointing. The location was extremely busy, and there were no clear signs or directions showing which line was meant for car inspections. Due to this confusion, I accidentally entered the oil change line. After waiting nearly two hours with my children, a manager finally informed me that I was in the wrong line…

    and needed to move. I politely explained the situation and asked if I could return to my previous spot since the misunderstanding happened because of the lack of proper instructions. Instead of helping, the manager spoke rudely and told me to start over at the end of the line, which would have added another long wait. Thankfully, after I explained everything to the back car driver and he gave me place to pull over my car on the same spot. I understand that busy days can happen, but better organization, clearer signage, and more professional customer service would make a big difference for customers.

  • AAndrea★★★★★ June 19, 2026

    Came to get an oil change and Steve(manager ) was awesome, he gave excellent customer service skills 10 stars. He made the visit comfortable and told me everything step by step what was being done to the car and what my car needed without feeling pressured. I had a smooth visit and would recommend this location to anyone I was in and out. Thanks Steve Andrea Killings

    Response from the owner · June 19, 2026: Thanks for the fantastic review! We're grateful you chose our store on 654 East Ridge Road for your oil change service. Helping cars stay road‑ready is what drives us.
  • BBrina★★★★★ May 28, 2026

    I had a great experience as I usually do! I visited the Hudson & E.Ridge Rd location and the team was very nice and friendly. My services were completed in a timely manner and I was even able to use a discount coupon in my email.

    Response from the owner · May 28, 2026: Thank you for the great feedback! We're glad you chose our store on 654 East Ridge Road for your oil change service. Helping your car perform its best is what we love.
  • FFAYY★★★★★ April 2, 2026

    Always have a good time here. Employees are the happiest mechanics in town! Service is what’s promised..can’t go wrong here!

    Response from the owner · April 2, 2026: Your 5-star review means a lot to our Valvoline Instant Oil Change team in Irondequoit. We’re always here for quick oil changes and free checkups to keep your vehicle running smoothly.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.