New YorkMonroeRochesterRalph Automotive Inc

Ralph Automotive Inc

4.8 (5,058 reviews) · 5,543 inspections in the last 12 months · Rochester, Monroe

Ralph Automotive Inc
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 5,543NY State inspections in the last 12 months
  • 17,136inspections at this facility since 2023

What they inspect

  • Initial Inspection5,394
  • Re-Inspection149

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 75 electric and 581 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
9 AM–7 PM
Tuesday
9 AM–7 PM
Wednesday
9 AM–7 PM
Thursday
9 AM–7 PM
Friday
9 AM–6 PM
Saturday
9 AM–5 PM
Sunday
Closed
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
5280008
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
July 30, 1981
Expires
October 31, 2026

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 5,058 reviews on Google

  • JJoyce★★★★★ July 2, 2026

    Patrick was very kind and helpful, very personable w great customer service 👏 👍 👌. So was Mark, the gentleman who drove the shuttle bus, to drop me off and pick me up. He made the time go by fast and was very engaging. I would recommend them to anyone who needs work done and a safe, pleasant drive home and pickup back to Ralph Honda. They both were very customer oriented and had great customer service.

    Response from the owner · July 6, 2026: Joyce, thank you for the nice review and thank you for choosing Ralph Honda. We will be sure to share your comments with Mark, Patrick and their managers.
  • KKathy★★★★★ July 27, 2026
    My experience with Ralph Honda was excellent. My salesperson, Elvis, was very professional, knowledgeable and personable. Elvis went over all the terms and thoroughly explained all the features of my CRV. Jim, my finance contact was also excellent. He explained everything thoroughly and made sure I understood everything. He too was very personable. Between Elvis and Jim I can honestly say that buying a car has…

    never been so much fun.

    Response from the owner · August 6, 2026: Thank you, Kathy! We're glad to hear you had an excellent experience with Elvis and Jim. It's wonderful to know that they made the car buying process enjoyable for you. We appreciate your feedback!
  • MMolly★☆☆☆☆ May 23, 2026
    Absolutely horrible service department. I have a 2022 Honda passport. I always take it here for routine maintenance, inspections, and oil changes. They have very rarely resolved any of my minimal concerns about my car, and instead, blame everything on the fact that I am not using OEM parts- specifically a USB cord for apple CarPlay and now windshield wipers. Yesterday, I had my routine oil change and mentioned 2…

    issues- the pistons on the tailgate squealing and my front windshield wipers skipping. They said they put lube on the tailgate pistons making it “a little bit better” which I could’ve easily done at home. They completely dismissed the wiper issue claiming I wasn’t using OEM wipers which according to them, “95%” of customers use. Prior to a month ago, I never had this problem and have never in my life used OEM windshield wipers on any of my cars. What’s worse is I caught them in a lie about what they did/didn’t do to try to address the issue. When I confronted them about this, they tried back peddling and didn’t even give me the basic respect to look me in the eyes as I was talking to them. What’s even worse, is when I left there, my infotainment system started glitching out again, an issue I brought to their attention last fall, which they blamed on my non-OEM cord. I turned around, went back, showed them the error screen and they said it was a “coincidence” with a software update and to “give it time” to resolve. Bottom line is they are deceptive, lazy, and just don’t want to put in any effort or time to investigate any problems I have brought to their attention. This whole encounter was infuriating and entirely unacceptable and they have lost my total trust, respect, and loyalty as a customer.

  • AAtina★★★★★ January 9, 2026

    Great Experience with the sale of my new vehicle. They weren’t pushy and I felt comfortable with the whole process. Corin was great during the sale process and after. She answered questions promptly and was very knowledgeable. I am very happy and would highly recommend them if you’re in the market for a new vehicle.

    Response from the owner · January 12, 2026: Thank you, Atina! We're glad to hear you had a great experience with your new vehicle. It's wonderful to know that Corin was able to assist you so effectively. We appreciate your recommendation and hope you enjoy your new ride!
  • BBrittnie★★★★★ January 21, 2026
    Before I was at Honda I went to another Car Dealership and wasn’t happy with my experience. I almost gave up on finding a vehicle. But I drove down the road and decided to stop in at Ralph Honda. And what a difference! I was greeted warmly by a fantastic individual who asked what I was looking for, directed me on where to look and encouraged me to ask as many questions without trying to persuade me. I walked out of…

    Ralph Honda in a Brand New vehicle with a car buying experience that everyone should receive! It was so easy to speak with salesman, he answered all my questions and the finance guy was so helpful, funny and explained everything in a way that was understandable. I will be returning to Ralph Honda for my next vehicle and I encourage everyone else to stop in and buy from them as well!

    Response from the owner · January 21, 2026: Thank you, Brittnie, for sharing your wonderful experience at Ralph Honda! We're delighted to hear that our team made such a positive impact on your car buying journey. Your encouragement means a lot to us, and we look forward to welcoming you back for your next vehicle!
  • CCurt★★★★★ July 28, 2026

    I had a very nice experience buying from Ralph Honda. I was treated fairly on my trade in. The car was ready to go at the time we agreed on. They even ordered in a new set of floor mats for it.

    Response from the owner · August 6, 2026: Thanks, Curt! We're glad to hear you had a nice experience with us at Ralph Honda. It's great to know you felt treated fairly with your trade-in and that everything was ready on time. We appreciate your feedback!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.