Mercedes Benz of

Inspections performed here

• 3,446NY State inspections in the last 12 months
• 10,997inspections at this facility since 2023

What they inspect

• Initial Inspection3,342
• Re-Inspection104

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 50 electric, 931 hybrid, and 16 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7:30 AM–7 PM

Tuesday

7:30 AM–7 PM

Wednesday

7:30 AM–6 PM

Thursday

7:30 AM–7 PM

Friday

7:30 AM–6 PM

Saturday

8 AM–5 PM

Sunday

Closed

• Delivery
• Onsite services
• Oil change
• Repair services
• Used goods
• Certified pre-owned vehicles
• Email contact
• Mobile app
• New vehicles
• Car rental
• Car wash
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7110898

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

August 25, 2010

Expires

July 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.7· 2,325 reviews on Google

• TTyneshah★★★★★ May 4, 2026

  Thank you, Dennis for your outstanding service as a Mercedes Benz car sales advisor. Your professionalism, vast product knowledge of the brand, and dedication made my entire car buying experience smooth and enjoyable. I truly appreciate your patience and attention to every fine detail in helping me locate the perfect brand new luxury SUV. Keep up the excellent work!

• DDina★★★★★ June 16, 2026
  I had a great experience purchasing my Mercedes from Dennis. He was knowledgeable, professional, and made the entire process smooth and stress-free. Dennis provided me with a great deal and was very thoughtful throughout the entire purchase process. He took the time to answer all my questions, listened to my needs, and made sure I found the right vehicle. I truly appreciate his excellent customer service and would…

  highly recommend him to anyone looking to buy a Mercedes.

• MMarsha★★★★★ July 8, 2026
  Best car buying experience ever. Jeremy (and everyone we dealt i.e. Tom and Alexandria) was professional, patient and very accommodating. Not your stereotypical slimy car salesperson. For example it started raining, he not only brought us an umbrella he also brought the vehicles under a covered canopy. Their intern, Alexandria, accompanied us on the test drive which was probably the longest one I've ever been on. …

  He took the time to figure out what features we were looking for, let me browse tirelessly and ultimately he found the perfect match for me. We then sat down with Tom to discuss warranties. He was very friendly and not pushy. I was lucky enough to take delivery of my vehicle the same day with a dealer plate and they came to our place the next day to bring my temporary registration sticker. It goes without saying I love my new vehicle. 10 out of 10 will go here again.

• MMarcy★★★★★ December 14, 2025
  We just bought our first Mercedes from West Herr Mercedes of Rochester, and it was a really great experience. Our salesperson, Dennis Wiggins, was fantastic to work with from the very beginning. He was attentive, easy to talk to, and always made sure our questions were answered. As first-time Mercedes buyers, we appreciated how patient and helpful Dennis was. He truly listened to what we wanted and took the extra…

  time to find the exact car we were looking for. The whole process felt smooth and stress-free, and we never felt rushed or pressured. We’re so happy with our new Mercedes and very grateful for the experience overall. I would absolutely recommend West Herr Mercedes of Rochester—and especially Dennis—to anyone looking for a new car. — Marcy

• TTai★★★★★ June 16, 2026
  When I say fantastic dealership, I mean Top Tier! I was in the dealership game for about 5-6 years and with the experience that this team gave me you would have thought this was the dealership I worked at. Each team member I came in contact with did a tremendous job on helping me accomplish my goal of getting the truck i wanted. Justin the sales manager was fantastic as he was helping me with being out of state and…

  securing the car so no one could take it from me and getting the appraisal complete, super smooth and gave me a great number for my trade in. Jeremy helped me with running the numbers and arranging day for pick up, never met the great guy because he was at a charity event imagine that explains why the dealership is so awesome. Moving over to Bill the finance guy, you usually hate these guys but he wasn’t pushy heard me when I spoke and was able to arrange numbers and packages to where I needed and wanted. And Gavin another sales consultant finished it up by helping deliver the car for Jeremy and answer any questions I had if any and signed the paperwork! This team is one of a kind through great transparency friendly service and authenticity! I would gladly make the 4 hour drive again to be in the dealership for less than 2 hours and I recommend anyone looking for a car to check them out!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.