New York › Monroe › Rochester › Cortese Ford Lincoln
Cortese Ford Lincoln
★ 4.5 (2,218 reviews) · 3,211 inspections in the last 12 months · Rochester, Monroe
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,211NY State inspections in the last 12 months
- 9,617inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Trailers
- Cars and light trucks
Inspected 73 electric, 231 hybrid, and 117 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–6 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7031744
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- September 20, 1985
- Expires
- August 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- JJames★★★★★ May 26, 2026
Edit: Both my mother and I spoke with Michele in regards to the situation. We were able to express our concerns and Michele and Keith were kind enough to refund the diagnostic fee. We both were able to listen to one another’s voices and I appreciate that. I felt heard this time. I know they strive for great customer service and I told her I would give it another shot in terms of coming back in for service etc. She…
assured me things would be different. I hope for everyone that it is. We appreciate the apology in regard to the tool and housing situation. Thank you again, Michele. It was a pleasure speaking with you and coming to I don’t know how Darren is able to keep his job. He’s the most rude and unprofessional person this dealership has had. Somehow he continues to be employed by them. Brought my 2023 Ford Bronco in for a NYS Inspection and mentioned a leak coming from the hatchback window, they blame it on an aftermarket install on a rear dashcam even though it’s a KNOWN issue with MANY years of this vehicle. On top of that they charge us $288 for 30 minutes to look at the seal which we did NOT approve. The prior visit one of their technicians left a tool near the windshield of the vehicle under the hood and one of the housing covers off and unless I didn’t have to add washer fluid, I would’ve never known unless something bad happened while driving. No apology was more of a dismissive response. The leak from the hatchback window is worse than ever now!
Response from the owner · May 27, 2026: James, thank you for your feedback, I spoke with the owner (your mother) this morning. I apologized to her for the concerns she expressed. Your mother stated that you guys are going to take the Bronco back to the person that installed the dashcam to advise of the concerns. Even though she decided that you would not have the work done here at Cortese the charges for the diagnostic fee are applicable. Your feedback does help us to address and implement the needed changes to avoid similar concerns. Thanks again. - CCarole★★★★★ May 18, 2026
THE BEST experience ever! Rico was wonderful. No pressure, no hassle. I spoke to Rico on a Friday, made an appt for the following Wednesday, and drove home in my new Corsair 2 days later. I will definitely recommend Cortese Lincoln & Rico to anyone interested in a new/used car. AND I WILL be returning when I am ready for my next buggy!!!
Response from the owner · May 19, 2026: Thank you, Carole! We're so glad to hear you had such a fantastic experience with Rico. Your recommendation means a lot to us, and we look forward to welcoming you back when you're ready for your next vehicle! - SSam★★★★★ February 28, 2026
Was running into an issue with the Mustang Mach-e, and was getting frustrated after no permanent fix seemed to take. The folks at Cortese were very gracious, and accommodating and ultimately helped me find a solution. The entire staff was wonderful but special shout out to Joe in service and Eric for being true professionals at their craft.
Response from the owner · March 1, 2026: Thank you, Sam! We're glad to hear that our team, especially Joe and Eric, could assist you in finding a solution. We appreciate your kind words and are here to help whenever you need us! - AAndrew★★★★★ June 11, 2026
Pretty good experience. Everything aside from wet sign happened over phone calls. Unlike other dealerships. They are not trying to waste your time. Thanks Nick
Response from the owner · June 12, 2026: Thank you, Andrew! We're glad to hear you had a good experience and appreciate your kind words about our team, especially Nick. We strive to make the process efficient and respectful of your time. - EEva★★★★★ May 8, 2026
I brought my vehicle in under the impression I was going to be putting $1,000’s of dollars into it, but the employees that Cortese Took the time to run any recalls on parts and it just happened that the issue was covered under a warranty. I had searched prior to see if my vehicle was covered under warranty but everywhere else said it wasn’t. I’m so happy that I came to Cortese to have my vehicle fixed. The staff…
there is so kind and helpful!
Response from the owner · May 9, 2026: Thank you, Eva! We're so glad to hear that our team at Cortese was able to assist you and save you money by identifying the warranty coverage. Your kind words about our staff are truly appreciated, and we're here to help whenever you need us!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.