New York › Monroe › Henrietta › Bob Johnson Lexus
Bob Johnson Lexus
★ 4.5 (535 reviews) · 5,650 inspections in the last 12 months · Henrietta, Monroe
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 5,650NY State inspections in the last 12 months
- 9,018inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 141 electric and 1,217 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–6 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7128441
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- July 15, 2024
- Expires
- May 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- JJames★★★★★ May 13, 2026
I contacted Bob Johnson Lexus from their website information request link. Mark Freitas contacted me shortly thereafter and after a few questions about what I was looking for, specific color and features I was looking for, we had the premise to move forward with a deal. Mark was always very professional, communicated in a timely manner (I live 500 miles from the dealership) and I can honestly say there were no…
surprises when I signed the deal. No hidden charges and no high-pressure sales tactics. Everything was above board and I couldn't be happier with my experience with both my salesperson (Mark Freitas) and the dealership as a whole. I will definitely be returning to Bob Johnson Lexus when it comes time to trade-in my 2026 Lexus RX 450h+ on a new model.
- JJustin★★★★★ July 2, 2026
Buying my first car was much smoother than I expected thanks to Ben Burrell. He was patient throughout the entire process, took the time to answer all of my questions, and was very transparent from start to finish. At no point did I feel pressured, and I really appreciated how straightforward and honest he was. He made what could have been a stressful experience feel easy and enjoyable. I would definitely recommend…
working with Ben if you're looking for a new vehicle!
- MMohsen★★★★★ May 19, 2026
Exceptional Service from Alex Wolfson at Bob Johnson Lexus I highly recommend working with Alex Wolfson. This was my first time purchasing a premium car so I would rather apprehensive about which options to consider. Throughout the entire process, he was exceptionally calm, composed, patient, and knowledgeable. He demonstrated outstanding professionalism and helped streamline my decision-making process, narrowing…
down the options to match my exact preferences. Alex assisted by conducting search and tagging my vehicle which was delivered ahead of schedule. I am super happy with my new car and grateful for excellent customer service. Thank you.
- SS★★★★★ May 3, 2026
I hated the car I was in and still had a significant amount left on my loan. I’ve been dreaming of owning a Toyota for years and Darrell helped make that wish come true! He helped me get a decent trade in and into an almost brand new Toyota RAV4 that was still within desired monthly payment budget! 10/10 would recommend working with Darrell at Bob Johnson!
- SShazbo★★★★★ November 17, 2025
We have been using Bob Johnson Lexus Dealership since 2019 and have zero complaints. They provide an excellent personal service and the staff are always helpful and actually recognise and remember their customers. We use them for the annual NYS Safety & Emissions Inspection, oil change and if any other issue should they arise. The showroom is spacious yet inviting with cozy seating as well as work stations for…
those who are working whilst waiting for their cars to be serviced. We wouldn’t go anywhere else. This place is a keeper for us. They offer an enticing selection of cars if you are looking to upgrade. Lexus serve complimentary hot drinks. Todd who was helping out at the drinks station made me a hot chocolate. What a lovely guy. You may purchase snacks if you get the munchies. Bathrooms are available. There is plenty of parking spaces available.
- RRandi★★★★★ February 2, 2026
Excellent pricing and great individual customer service by Mete! Delivery customer care was fantastic! She spent a great deal of time covering all aspects of the car. Helped to get all settings correct for me. They respond quickly after the sale as well to any questions or concerns. Would definitely contact them again for a new Lexus!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.