New York › Monroe › Rochester › Bob Johnson Buick
Bob Johnson Buick
★ 4.6 (1,240 reviews) · 7,304 inspections in the last 12 months · Rochester, Monroe
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 7,304NY State inspections in the last 12 months
- 20,983inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Trailers
- Cars and light trucks
Inspected 102 electric, 58 hybrid, and 405 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–5 PM
- Saturday
- 9 AM–4 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7124430
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- August 24, 2018
- Expires
- July 31, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- DDestiny★★★★★ June 7, 2026
Jason Ksczanowicz was welcoming, organized, and honest throughout the experience. You can tell they genuinely care about their customers and take pride in providing great service. I would absolutely recommend both the employee and the dealership to anyone looking for a reliable and positive experience.
Response from the owner · June 9, 2026: Hi Destiny! Thank you for the thoughtful review! We’re so glad to hear Jason K. made you feel welcome and provided an organized, honest experience from start to finish. It means a lot to know you felt genuinely cared for throughout the process. We truly appreciate your recommendation of both Jason and our dealership, and we’re grateful for the opportunity to help you. Thank you again for choosing us! - JJasmine★★★★★ June 8, 2026
Jason is the kind of salesperson who truly values integrity and professionalism. He takes pride in helping people and approaches every interaction with honesty, respect, and genuine care. Rather than focusing solely on making a sale, he works to build trust and ensure customers feel confident in their decisions. His dedication, strong work ethic, and commitment to exceptional service make him someone I would highly…
recommend to anyone looking for a positive car-buying experience.
Response from the owner · June 9, 2026: Hi Jasmine! Thank you for the outstanding review! We’re thrilled to hear Jason provided such a positive experience. His commitment to integrity, professionalism, and putting customers first is exactly what we strive for, and it’s wonderful to know that dedication stood out throughout your experience. We truly appreciate your thoughtful recommendation and your kind words about Jason’s honesty, work ethic, and genuine care for his customers. Thank you for choosing us! - AAkima★★★★★ June 8, 2026
I had a great experience purchasing my vehicle here. The staff was friendly, professional, and very helpful throughout the entire process. A special thank you to Jason Ksczanowicz for answering all my questions and making everything go smoothly. He made buying a car stress-free and enjoyable. I highly recommend this dealership to anyone looking for a vehicle!
Response from the owner · June 9, 2026: Hi Akima! Thank you for the wonderful review! We’re thrilled to hear you had a great vehicle-buying experience with our team. Jason K. will be happy to know his professionalism, knowledge, and attention to your questions helped make the process smooth, stress-free, and enjoyable. We truly appreciate your recommendation and your trust in our dealership. Congratulations on your new vehicle, and thank you for choosing us! - RRon★★★★★ September 4, 2025
***06-04-2026 UPDATE*** Took my vehicle in for service and was very pleased with service writer Jack Sessions attention to detail!!! He was able to address my concerns and made sure my vehicle was taken care of as well as answering all of my questions. Additionally, he gave me some great preventative maintenance suggestions. Thank you to the technician that worked on my vehicle - Arthur T. I appreciate your…
attention to detail, returning it without grease smudges, or damage, and completing the work without any complications. Thanks guys!!! ***09/2025*** Steve Cusenz was AMAZING to work with! Great communication, friendly, and worked for me to get the exact vehicle I wanted. His relationship with the sales manager really helped the buying process go smoothly and without any major issue. Big thanks to Jonathan Hillengas for helping with the delivery! Thanks guys!!!
Response from the owner · September 9, 2025: Hi Ron! Thank you for your kind words! We’re thrilled to hear Steve provided a great experience. We’ll be sure to share your thanks with him! - AAahnayah★★★★★ June 7, 2026
Jason Ksczanowicz made my first car-buying experience amazing! He was honest, insightful, patient, and took the time to answer every question I had without ever making me feel stupid or pressured. He helped me confidently navigate the process and made what could have been overwhelming feel easy. His transparency and genuine care are the reason I had such a great experience. I would absolutely recommend Jason to…
anyone looking for a vehicle, and honestly, I’d only come back to Bob Johnson if Jason was there!
Response from the owner · June 9, 2026: Hi Aahnayah! Thank you for the amazing review! We’re thrilled to hear Jason K. made your first car-buying experience such a positive one. Purchasing your first vehicle can feel overwhelming, and it’s wonderful to know Jason’s honesty, patience, and willingness to answer every question helped you feel confident and comfortable throughout the process. Your kind words about his transparency and genuine care mean a lot, and we’ll be sure to share them with him. Congratulations on your vehicle, and thank you for trusting us with such an important milestone. We truly appreciate your recommendation! - CClifford★★★★★ May 29, 2026
I had multiple issues with my 2022 GMC Sierra. Kaytlin, my advisor, did a great job following up and communicating the analysis and the resolution required for my vehicle. Without going into a lot of detail, I was frustrated with some of the repairs required. My Sales Associate Jolene and the Service Manager Greg Stanwick worked with me to resolve one particular issue that I felt should be covered under warranty.…
The part was replaced under warranty and Greg took the time to follow-up with me to discuss/explain the other repairs required and the root cause. Everyone I've dealt with at BJ Buick have always been professional, courteous and accommodating.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.