New York › Monroe › Henrietta › Bob Johnson Buick
Bob Johnson Buick
★ 4.4 (805 reviews) · 3,151 inspections in the last 12 months · Henrietta, Monroe
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,151NY State inspections in the last 12 months
- 13,019inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Trailers
- Cars and light trucks
Inspected 26 electric, 19 hybrid, and 174 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–5 PM
- Saturday
- 9 AM–4 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7128019
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- April 1, 2021
- Expires
- March 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- GGreg★★★★★ July 13, 2026
Steve was great to deal with. I test drove a couple trucks to decide on the motor I wanted. Once we found one that had all the options I wanted, the negotiations were easy. I think I got a great deal between the employee pricing and other added incentives. Delivery was painless. Thank you for the great buying experience.
Response from the owner · July 14, 2026: Hi Greg! Thank you for the wonderful review! We’re so glad to hear Steve made your truck-buying experience enjoyable from start to finish. It’s great to know he helped you compare your options, find the perfect truck with everything you wanted, and made the negotiation and delivery process smooth and hassle-free. We truly appreciate your kind words and your trust in our team. Congratulations on your new truck, and thank you for choosing us! - DDeleon★★★★★ March 2, 2026
This is my second car purchased here and, once again, I had an excellent experience. From the very first contact to the delivery of the vehicle, I was treated with attention and respect. The team is professional, patient, and truly cares about making sure you leave satisfied. The entire process was smooth, transparent, and without pressure. Whenever I had questions, they were always ready to help. It feels great to…
do business in a place where you are genuinely valued as a customer. I definitely recommend them and, if it’s up to me, I’ll be coming back again in the future. Thank you to the whole team for the outstanding service!
- MMichelle★★★★★ August 3, 2026
I really love the new building and everyone was so nice. I ended up having to use the shuttle as my "wait for the car" did not work online, or I did it incorrectly. The Driver was very nice, and I just work down the street. My car was actually ready within an hour, which I could have waited, but it's all good. I really do appreciate the new building; It has a more friendly vibe. This is my 3rd GMC Acadia.
Response from the owner · August 21, 2026: Hi Michele! Thank you for the kind words about the new building! We love it too! Thank you for choosing us! - AAnthony★★★★★ May 21, 2026
I had an absolutely fantastic experience at Bob Johnson. From the moment I walked in, the staff was friendly, professional, and attentive to my needs. The service was prompt and efficient, making the entire process smooth and enjoyable. The environment was welcoming and clean, which made me feel comfortable right away. I truly appreciated the expertise and genuine care demonstrated throughout my visit. Overall, it…
was a top-notch experience that exceeded my expectations. I highly recommend Bob Johnson to anyone looking for quality service with a personal touch!
- RRick★☆☆☆☆ June 1, 2026
I went to Bob Johnson GMC South for an oil change, tire rotation and NYS inspection. These services took over an hour and a half. Then they informed me that the vehicle failed the inspection due to the check engine light going on when they opened the hood. The vehicle was fine and did not have a check engine light nor an issue with the hood before going there. The week before that I took another vehicle there and…
waited an hour and a half for an oil change. They do not advertise to be a 10 minute quick service. So be prepared to wait. Based on my experience with other dealerships. It does not take that long for an oil change. Lastly, our GMC Terrian had a bad sensor. Bob Johnson GMC South ordered the replacement. When I went to get it replaced they called and told me that they could not perform the service because the system they used did not state that another part that was needed for the repair. As a dealership you would think they would be knowledgeable in every part needed for a repair. Sounds like there is a bigger problem if GMC's instructions failed to list all parts needed for the repair. I would not recommend going there for service. It is a shame since my wife and I have three purchased or leased GMC vehicles currently in our household.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.