BMW of Rochester

Inspections performed here

• 6,061NY State inspections in the last 12 months
• 17,181inspections at this facility since 2023

What they inspect

• Initial Inspection5,927
• Re-Inspection134

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 165 electric, 1,540 hybrid, and 21 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–6 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7110897

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

August 25, 2010

Expires

July 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 3,426 reviews on Google

• RRebecca★★★★★ January 25, 2026
  Highly recommend BMW of Rochester! Love my new car and the team is amazing! Todd went above and beyond to find the exact car I wanted after I had been in an accident and looked after every detail. Highly recommend working with him and Cameron, Mitch, Derick and Cody were also great. I’ve bought several cars with BMW of Rochester and every experience has been great! Also Patrick who is now the GM sold me my first…

  cars with them and always makes you feel welcome. Go Bills!

• CClint★★★★★ July 16, 2026

  Saw a used car online. Went up on a thursday, got ok'd right away. Fantastic service. Mike Monello was top notch. Great to deal with. Made me feel right at home and not pressured for anything. Treated my gf and son like we have always been family!

• IIndra★★★★★ June 1, 2026
  I recently got my new BMW X6 from BMW of Rochester and the entire experience was absolutely outstanding! Todd and his team were incredibly professional, knowledgeable and genuinely helpful in helping me select the perfect vehicle for me, which I absolutely love! From start to finish, the process was flawless, efficient and highly professional. The attention to detail, exceptional customer service and true luxury…

  experience made me feel valued every step of the way. I am so grateful I chose BMW of Rochester and highly recommend Todd and his team to anyone looking for a top-tier car buying experience!

• AAngel★★★★★ June 17, 2026
  I recently purchased a BMW X1 from West Herr BMW, and the entire experience was outstanding! After inquiring about a vehicle online, I received a call from Alex Napora the morning of my appointment. He introduced himself, answered my questions, and made me feel comfortable before I even arrived. When I got to the dealership, everyone was friendly and welcoming. Alex was fantastic throughout the process. He took…

  the time to answer all of my questions, never made me feel pressured, and even showed me comparable vehicles within a 250-mile radius to demonstrate that the X1 was competitively priced. When I decided to purchase the vehicle the next day, Alex quickly coordinated everything, including the paint protection package I selected, so I could take the car that same day! At pickup, all of the paperwork was ready, and Paul Schutt was great and made the process seamless! He thoroughly explained everything, walked me through the features of my new BMW, and helped get everything set up to my liking. I highly recommend West Herr BMW, especially Alex Napora and Paul Schutt. Their professionalism, knowledge, and commitment to customer service made this one of the best car-buying experiences I’ve ever had. I absolutely love my new BMW X1!

• AAbhigna★★★★★ June 26, 2026
  I had an amazing experience at BMW of Rochester! From the moment I walked in, the entire team made me feel welcomed and valued. A huge thank you to Andrew and Adam for going above and beyond to help me get the exact BMW I wanted. Andrew was excellent, he kept me updated throughout the process, always checked in with me, and was genuinely excited for me, which made the experience even more special. Adam was awesome,…

  he made the paperwork easy, answered all my questions, and patiently explained every feature of the car. I also thank Bob and Kyle for their well wishes and support. Entire team was friendly, and truly cared about making this a great experience. I highly recommend BMW of Rochester to anyone looking for best cars and outstanding customer service. Thank you all for making this a memorable day!

• MMorgan★★★★★ February 3, 2026
  I wanted to take a moment to leave a five-star review for BMW of Rochester and to recognize the incredible assistance I received from Chris Thomas and Audrey Forte during the purchase of my new vehicle. Chris actually came over from another Westherr Group location, the Westherr Chevy Store, to help me out, knowing he had previously worked as a floating manager at many different regional Westherr stores, he had also…

  worked at the BMW of Rochester. I reached out to him because I had found a vehicle at BMW of Buffalo, and was curious if he might be able to help. He immediately jumped into action. He had the car brought to the Rochester location essentially the next day so I could test drive it. I was thrilled, it truly felt like it was meant to be. Chris is genuinely one of the nicest, most down-to-earth people you could work with. He truly wants to help and goes above and beyond for his clients, which is exactly what he did for me. I was beyond excited to be able to walk out the same day with my new car. The entire process was smooth, seamless, and stress free. I was even able to trade in my Lexus on the spot, they handled everything. Audrey was equally wonderful throughout the experience. She was kind, supportive, and incredibly knowledgeable. Her calm, welcoming demeanor made the whole process awesome, and she was more than happy to answer all of my questions about the vehicle. I would highly recommend reaching out to Chris Thomas if you’re looking to purchase a new or used vehicle, and I absolutely recommend working with the team at BMW of Rochester. They are professional, knowledgeable, and truly willing to work with you. Thank you so much to Chris, Audrey, and the entire BMW of Rochester team, I had a fantastic experience and couldn’t be happier!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.