New York › Erie › Orchard Park › West Herr Subaru
West Herr Subaru
★ 4.8 (6,006 reviews) · 8,772 inspections in the last 12 months · Orchard Park, Erie
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 8,772NY State inspections in the last 12 months
- 25,632inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 75 electric and 549 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
DMV licence
- Facility number
- 7069650
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- November 8, 1996
- Expires
- January 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- AAnna★★★★★ June 11, 2026
West Herr Subaru of OP gets it! The whole thing cradle to grave was by far the best experience I have ever had in a looonnngg time for purchasing a car (leasing a car). Matt Johnson was/is a saint! I was with my toddler during test drive, overview of purchase, and delivery - Matt was in sales and dad mode for helping us get into the new Subaru we now LOVE while making sure my little dude was content and happy! The…
sales management team and GM were more then helpful and listened to all my wants and needs. Quick experience tidbit; took delivery of the new car parked it when I got home, and it stayed in spot until the next day. The next day when I was moving all my car stuff in I noticed on the hood a few decent scratches. I texted Matt and he got me the help I needed even on his day off. Thanks to Sales Manager Sam, he was quickly on the scratch hood case! I’ll be getting back in soon for the fix no questions asked! The whole crew at the Subaru OP dealership are the real deal. So incredibly happy with everything! 💙
Response from the owner · June 15, 2026: Anna, thank you so much for your kind words and feedback We are proud to have Matt and our team provide you with such exceptional care. We will see you soon! - NNancy★★★★★ May 3, 2026
We had a superb experience with David Bauman at West Herr Subaru. We bought a Trailseeker - our first EV. Not only does this car impress us beyond words, but David’s knowledge, patience and zero- pressure approach impressed us. He walked us through the entire process, answering our zillions of questions, showing us (techno-idiots) how everything works (we needed remedial lessons😆), and handling every step of the…
process with professionalism and concern for our needs. I was only allowed to give 5 stars on this rating, but I want to give 10 stars! Thank you David!
Response from the owner · May 5, 2026: Aww thank you Nancy! Our pleasure to assist and we are here for anything moving forward. Congrats on your beautiful new Trailseeker! - TTim★★★★★ July 16, 2026
Marc and Paul did a wonderful job with my first new car order. Made the process easy and smooth! Everything was ordered and came fast 😃👍
Response from the owner · July 16, 2026: Thank you, Tim for sharing! - KKevin★★★★★ August 4, 2026
I had the pleasure of working with Frank G at Subaru West Herr twice in the last week and he was absolutely outstanding. I watched and listened to him with two customers before me and I felt confident that I was with the right person. He seeks to understand before being understood and exudes a kindness that is in short supply these days. Ask for Frank if you head over to this dealership!
Response from the owner · August 5, 2026: Thank you, Kevin, we agree! See you on your next visit! - EE★★★★★ January 28, 2026
John Simonin is the best at West Herr Subaru! I was between leasing a new car or buying a used car and he helped me figure out the smartest decision based on what I needed and my budget. I was able to trade in my old car and get into my 2026 crosstrek all in the same day. Before I drove off the lot, he made sure that I was familiar with all of the features of the car which I really appreciated. Amazing attention to…
detail and care for his customers! The dealership is really clean, has lots of tea and coffee and everyone is friendly :)
Response from the owner · January 29, 2026: Thank you for your kind feedback, enjoy your new Crosstrek!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.