West Herr Ford Inc

Inspections performed here

• 6,980NY State inspections in the last 12 months
• 18,934inspections at this facility since 2023

What they inspect

• Initial Inspection6,812
• Re-Inspection168

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Heavy-duty vehicles
• Trailers
• Cars and light trucks

Inspected 74 electric, 358 hybrid, and 229 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–6 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Delivery
• Onsite services
• Car rental
• Oil change
• Repair services
• Used goods
• Certified pre-owned vehicles
• Collision repair
• Email contact
• Mobile app
• New vehicles
• Sells tires
• Car wash
• Free loaner vehicles

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

5150111

Licence type

NYS Registered Repair Shop

Original issue date

September 24, 1981

Expires

September 30, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.8· 7,610 reviews on Google

• BBrandon★★★★★ June 2, 2026
  So as a first time buyer for West Herr and an online special order for my 26 Maverick Lobo I can say im very thankful for Zach Hyman. He was the guy that helped cut a good trade in deal on my previous maverick for my new one. Locked me in at a good interest rate and gave me a rough idea on what my payments would be looking like by loan term. I appreciate the help and caring attitude Zach has. I had an issue with the…

  truck which wasnt horrific but I had a add on to my special order being illuminated badges. I noticed it wasnt illuminating the night I drove my truck to work, I was on the assumption that it either wasnt working or it didn't get hooked up right. Unfortunately I presumed the wrong idea and thought I paid for something I didnt recieve which wasn't the case. I didn't understand that when I added it to the order that it was a dealer installed add on. So I give my condolences on my part for now understanding that. Again first time order online and buyer so im now getting used to the process. Long story short Zach helped me get scheduled in and got the new badge installed. He looked like he felt bad about the whole thing but I understand how busy it can be and get sidetracked but to make up for it he was kind and thoughtful enough to hand me a complimentary West Herr Josh Allen cup and to top off the gas tank for me. I cant be anymore thankful for his commitment on being a supportive salesman and team player. I give credit where it belongs to Zach and the crew at West Herr. I love my 26 Lobo Maverick by the minute and plan to keep it through its lifetime. Many trips and good times to come 🔥

  Response from the owner · June 2, 2026: Thank you so much for the great review, Brandon! We are so sorry for the mix up, however we are beyond happy to hear Zach and the team turned things around for you here at West Herr!
• TTheresa★★★★★ June 14, 2026

  I recently purchased a new 2026 Bronco Sport Heritage from West Herr Ford and couldn’t be happier. Meghan went above and beyond to make the whole buying process smooth including finding me the perfect vehicle that met all my criteria. Even the finance department was quick and upfront with the paperwork, helping me stay within my budget. A fantastic, stress-free dealership experience from start to finish!

  Response from the owner · June 15, 2026: Thank you so much for the outstanding review, Theresa!! We are so happy to hear that Meghan and the crew here helped make this process smooth for you. Your new Bronco Sport looks great!!
• MMary★★★★★ July 3, 2026

  Our Salesman David at West Herr Ford Hamburg was Awesome, NOT your typical pushy salesman. We told him exactly what we were looking for and he made it happen. He was friendly, knowledgeable and just all around a nice guy: Actually the entire staff was: If I could give more than 4 stars I would..

  Response from the owner · July 3, 2026: Thank you so much for the wonderful five-star review, Mary! We are so glad Dave and our team at West Herr took such great care of you :)
• JJim★★★★★ April 14, 2026

  Working with Adi & Ari on trading in our car and getting into a quality truck to pull our new camper was seamless. They listened to our wants and needs and delivered exactly where we wanted to be. These guys are the best and will have my family’s business moving forward. Thank you both so much!

  Response from the owner · April 14, 2026: Thank you so much for the wonderful five-star review, Jim! We are so glad to see that Ari & Adi helped you get a wonderful truck to pull that awesome looking camper! :)
• TThomas★★★★☆ June 29, 2026
  Service was great, timely and easy to use: Very professional, only thing I would suggest that after the services are completed the car should be cleaned a little better for pick up. There was a dried whitish / gray chalky residue on the seat and floor mat. Just needs a little more attention to detail after service. I wiped it down. Took a little warm soapy water and minor elbow grease to get it off. It was anything…

  bad. But you should have a supervisor do a once over before the car is done and returned to the customer. Thanks. Tom

  Response from the owner · July 1, 2026: Thank you for the feedback, Thomas. We would like to make sure we take care of you and your vehicle here. Our Customer Concierge Manager has emailed you :)
• MMetal★★★★★ July 10, 2026

  Hailey and McKenzie are the best amazing team ever! They rocked out my truck deal smooth and without any issues better than ever. I am really happy with the service of these two. Go see them and say MPG sent you!

  Response from the owner · July 15, 2026: Thank you so much for the wonderful five-star review! We are so glad our team at West Herr helped you get that beautiful truck!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.