New York › Erie › West Seneca › Transitowne KIA of
Transitowne KIA of
★ 4.6 (2,254 reviews) · 3,682 inspections in the last 12 months · West Seneca, Erie
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,682NY State inspections in the last 12 months
- 11,246inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Cars and light trucks
Inspected 37 electric and 280 hybrid vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–7 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–5 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7107528
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- December 14, 2012
- Expires
- November 30, 2026
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- GGreg★★★★★ June 10, 2026
Been thinking of downsizing our current extra large and long vehicle so we went to Transitowne Kia on Transit Rd in West Seneca to look at the new Telluride and Sorrento hybrids didn’t think we’d truly be ending up leaving with a new vehicle. When we entered the dealership we were pleasantly greeted upon entry. Our salesperson was Chris Kane he was friendly, courteous, knowledgeable never pushy and very helpful…
Chris took the time to answer the questions we had and was kind enough to stay late to take care of us. We ended up taking both vehicles for a test drive liked both the body styles and interior on both very beautifully designed and comfortable and they both handled well, but the telluride impressed us it had a bit more space and the interior was a two tone color that was just done beautifully with a luxurious touch I can’t say enough about the seats in this telluride they are incredibly comfortable they hug your body and being taller the lower part of the Seat is a little wider and longer than you have in most vehicles and does not cut your circulation off at mid thigh as they designed them also to reach lower on your thigh and your legs don’t get cramped up so when going on longer drives it’s going to be extremely comfortable. All the controls and settings also will make your time in the vehicle very efficient and enjoyable. There is only one thing we were disappointed about and that is that this vehicle didn’t have a garage door opener in it so now we need to carry a remote. This also is the first hybrid we have been interested in so this will also be an interesting experience for us and this truly is the first vehicle in a hybrid we have been interested in due to the new design and beautiful interior features. So before we left Chris asked which vehicle we liked and if we wanted him to see what they’d do on our trade and we were very pleasantly pleased with what they offered and what terms were going to be for either a purchase or a lease agreement. We choose to do the lease agreement on the 2027 hybrid Telluride! We are very happy with our decision all the service and time Chris took with us as well as the rest of the staff that handled our trade in, the financial service, up to us picking up our new leased 2027 Telluride the following day. We look forward to enjoying this beautiful 2027 Telluride and hoping to save more on our gas mileage. If you’re in the market for a beautiful new hybrid with a awesome exterior and an amazing comfortable and luxurious interior and great ride we highly recommend you stop at Transitowne Kia on Transit rd ask for Chris and take a test drive in one of the Tellurides I’m sure you’ll love it too.
Response from the owner · June 10, 2026: Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you. - JJessica★☆☆☆☆ May 20, 2026
Trust Transitowne? Not after this experience! Please save yourself the frustration. Take your business, hard earned money, and precious time elsewhere. After test driving a different vehicle (the one I was interested in didn't have the key available as a salesman had taken it home with him), and then being rushed through a deal for the other car once the key was found, I excitedly drove the car off the lot. Once…
home, I found that the car had rear damage that causes the tail light to protrude and the trunk to not be in alignment, in addition to a long scratch and dent. (Plus it was an absolute farce of a detail job!) While the certified car had a clean Carfax, it clearly had been damaged by the previous owner. After collective hours of conversations with Chris, he let me know that the (ridiculously blurry!) photos on the website showed the damage and the dealership was aware of it, but that he "didn't know about it". How convenient! It's especially interesting considering Chris would have been at eye level with the damage when he was putting the rear plate on, and stated after the fact that he *did* notice a small ding on the left bumper. But, not that dent, scratch, and paint on the Forte emblem? Odd. I understand now that I should have been more diligent about checking over the car (we only did a quick walk around), and hindsight shows me the red flags... Chris incessantly speaking while I looked at this particular vehicle (but not the prior car we had driven), Chris conveniently forgetting that me test driving the car was part of the plan for the day that I came into sign papers, and Chris quickly rushing me to the (backed in) vehicle, showing me the electronic features, and wishing me "miles of smiles" with record speed. I think I had about 12 miles of smiles, before it turned to absolute dread. I get it. As Chris reminded me, "It's a used car. It's going to have dings." My issue? The blatant omission of the damage and misrepresentation of the vehicle. How foolish of me to think that the stereotypical salesman trope wouldn't apply at this reputable dealership and that Chris would have been knowledgeable about the cars he was selling. I should have known from the start, when Chris was visibly flustered over not being able to find the key for the car, or when I had to be the one to call the dealership to get the ball rolling, or the lack of professionalism from Matt in Finance when his attitude shifted after I turned down a warranty that he was pushing. The week that followed was filled with continued conversations with Chris and then the GM, offering band aid non-solutions, including the trunk being "adjusted" (the trunk and the light still aren't right, which will undoubtedly cause future issues), and the trunk being vacuumed while the rest of the areas of the vehicle with a shotty detail job were not taken care of. Kyle offered to have the car redetailed but honestly, it's the least of my concerns at this point. I could do a significantly better job, and will. My favorite non-solution? Chris repeatedly expressing that he "wanted me to be happy" while also stating "there's nothing we can do". Fun! If you made it this far, yep, I was duped. I was too trusting. I let my excitement blind me. Please, don't let this happen to you!
- AAndrew★★★★★ June 13, 2026
Wonderful buying experience with Matt, and the stores General Manager Kyle picking up our 2026 KIA carnival. Both went out of their way to help without being overbearing. Even after the sale they were responsive and helpful will definitely do business with again.
Response from the owner · June 14, 2026: Hi Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - KKat★★★★★ May 18, 2026
Had a great experience and super easy time buying a car here. I had limited ability to travel since my old car was dying, and I was able to easily prequalify online and call for a quote/discuss pricing and financing. The next day I was able to get the purchase completed and was driving off the lot after spending 2 hours doing a quick test drive and paperwork. Kyle and Jeff were great!
Response from the owner · May 19, 2026: Hello Kat, we're happy you found our staff to be so supportive during your experience here at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - JJulie★★★★★ June 25, 2026
I had an amazing experience at Transitowne Kia! As soon as I walked in I was greeted with a warm reception by Frank. Right away he took care of checking in my vehicle and getting it back to service promptly. I only waited 45 mins for my vehicle to be finished for my 8000 mile check up. I had my tires rotated and oil changed. I have no complaints. Everything ran smoothly. I will defininetly be bringing my vehicle…
back for service. Thank you!
Response from the owner · June 26, 2026: Hi Julie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.