Robert Basil Buick

Inspections performed here

• 6,719NY State inspections in the last 12 months
• 20,047inspections at this facility since 2023

What they inspect

• Initial Inspection6,487
• Re-Inspection232

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Trailers
• Cars and light trucks

Inspected 105 electric, 43 hybrid, and 419 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

9 AM–7 PM

Tuesday

9 AM–7 PM

Wednesday

9 AM–6 PM

Thursday

9 AM–7 PM

Friday

9 AM–6 PM

Saturday

9 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7116604

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

September 19, 2013

Expires

August 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.6· 2,742 reviews on Google

• VVidaMichelle★★★★★ March 21, 2026
  All I can say is wow.. the minute I stepped through those door it was such a good experience. To the people at the front desk you’re amazing ! Great customer service 10/10. ALL smiles the entire time. Pete !! If you see this THANK YOU!! If you go here please ask for Pete, he is so amazing and made everything so much and was so supportive the ENTIRE time. He got me in a 2024 Chevy Trax, with AMAZING warranty and out…

  the lot in 24hrs and could’ve been same day had it been earlier in the day. He educated me the entire time and even helped my fiancé out. Great guy all around. Everyone was great but Pete ? Outstanding. I was so nervous about going here and he just made it all worth it. I love my new car so much 🩷

  Response from the owner · March 23, 2026: Thank you! We truly appreciate your kind words and are delighted to hear about your positive experience. It's great to know that Pete and our front desk team made such a wonderful impression. Enjoy your new Chevy Trax!
• IIzzi★☆☆☆☆ July 27, 2026
  I recently bought two vehicles from this dealership one used one new, I worked with Pete who was an amazing sales rep but that’s about where my great experience ended. When looking at the used car we pointed out the chips in the paint on the hood and we were told by the sales manager that they would take care of it, while going over numbers they offered a deal to purchase a new car as well as I expressed interest.…

  They got both cars within a price range I was happy with, we talked interest rates and they told me that I could get a certain interest rate and we continued signing paperwork. While the sales rep talked with the manager we went out to look at the new car and saw damage on the back bumper, they were not going to mention any damage on the car and this is after signing paperwork. They said there was nothing they could do about the damage as we were already getting an “amazing deal”. I let it go as it was just some scratches on the back and I was overall excited for a new car. At this point it’s been hours before we even got into finance where we were told AFTER signing for the vehicles that the interest rates discussed were not possible. Now at this point things were not looking so good as they tried to sell me a new car without letting me know about the damage, and the interest rates were way off what was previously discussed. Mind you we got there at 9 am on a Saturday and we got into the finance office at about 4:30. At this point we were feeling rushed out of there they didn’t mention the day our car payments would come out, they didn’t help me learn my brand new car, they didn’t explain my onstar plan/benefits, or any warranties. By the time the used car came back from inspection it was after close and everyone was gone besides us and our sales rep. The car came back with all the chips in the paint on the hood still, and what apparently took all day, the inspection, never even took place as they left the inspection paperwork on the seat of the car and it was done over a week prior to this day. They didn’t clean the cars, fix what they said they would fix, nor do an inspection on the vehicle. Fast forward a few weeks my new car had an update ready to install, I tried installing it as my cars electronics would stay on after I would shut my car off and I thought, okay, maybe it’s because it needs this update. The car would not update and within a few weeks, just never shut off my radio and screens. I take it back to basil and they tell me it’s just a update that they’ll do, implying i would have my car back that day. They called later that day saying they would need to keep it overnight in which I told them was okay as I didn’t need it the next day. The next day rolls around and I don’t hear from them so I reach out to them around 3:30pm where they inform me they will need to keep my car another night. Then comes the next day, I called them three times to which they never called me back, I had to call a fourth time in which I talked with the service manager and he said it should be ready by end of day, magically it was ready an hour before close that day, mind you they never offered me a loaner while they had my brand new car for 3 days for an update. Also while it was in sales they told me my battery was at 57% and it is a brand new car. And when I went to pick my car up they said the service manager is still finalizing my invoice and it would be emailed to me, which sounded suspicious and I still haven’t received and invoice. Now fast forward to today where my cars WiFi stopped working and I found out it’s because my onstar premium plan was only a one month trial but I didn’t know because they never even went over what was included in my car and I just thought that was part of the onstar they said I get for 8 years. I am overall disappointed in everything about this dealership besides my sales rep Pete and I would never recommend someone to shop with this basil location.

• FFrank★★★★★ January 1, 2026

  I went into the dealership on 12/26/2025 to research leasing a new GMC Sierra. Robert Basil himself along with the sales and management team asked me what my needs were and took great care of me. I ended up purchasing a vehicle and taking it home that day. I would highly recommend this dealership for your next vehicle purchase.

  Response from the owner · January 2, 2026: Thank you, Frank, for your wonderful feedback! We're glad to hear that Robert Basil and our team were able to assist you in finding the perfect GMC Sierra. Your recommendation means a lot to us!
• MMark★★★★★ July 2, 2026
  I, Mark Brooks, walked in and was greeted right away with a welcome. My dealer introduced to me was Heather Kowalczyk. Heather from start to finish was a breath of fresh air for going through the trade in of a lease process. Heather listened to all my requests that I was looking for and did her best at helping negotiate my lease payments as low as possible. She also made it possibly for me to take my new 2026…

  Sierra GMC home that day. She pushed the process along smoothly and even though they close at 6 on Saturdays, she took the time to around 6:30 to show me how to use the GMC app and all the features of the truck. I would recommend Heather Kowalczy to anyone looking to purchase or lease from Basil. I will be recommending family and friends to here in the future. Thank you Heather for all that you have done and especially all the follow ups.

  Response from the owner · July 6, 2026: Thank you, Mark, for your wonderful review! We appreciate your kind words about Heather and are glad to hear she made your leasing experience so positive. Your recommendations mean a lot to us, and we look forward to serving you and your family in the future!
• JJody★☆☆☆☆ June 2, 2026
  My truck was there for approximately a month . Needed a new engine . When the part finally came in Alex in service let my husband know that they would start working on it the following Monday . A week and a half go by and I was texting Alex and calling with no response . I finally got ahold of Jeff Werner and he stated sorry we are busy - that to me isn’t an excuse not to reach out to customers to let them know what…

  is going on . We were dealing with travelers insurance and a week before the truck was ready - they sent Alex an email asking him to email her the tax id number so she could send out the payment for the work ahead of time. Alex never responded to her email with the info and when the car was completed - he called me up and told me to pick the truck up . I asked him if he got ahold of travelers for payment and he didn’t even remember they were taking care of the payment . He told me he would call travelers and get back to me . 11/2 hrs later - he finally answered the phone for me and told me I couldn’t pick up the truck until he received the payment from travelers . I was so mad because it wasn’t our fault that he didn’t do his job , and he was going to make us wait 5 more days - including the weekend due to his negligence . ( which would cost travelers another 5 days for a rental also .) i called travelers so they could get ahold of Alex in regards to this and she said she would talk to him - as payment was issued today . I in the mean while placed another call to jeff Werner the service manager and explained how upset I was again as I had to leave a voice mail . He never returned my call . Alex finally said I could come get the car as he had the payment numbers for the check . What a horrible experience and the way I treated - you lost a customer for the future . For management - Jeff not to even reach out - again this is poor customer service and it leads me to believe - we are just a number . So I won’t be buying any more cars from Robert basil gmc

  Response from the owner · June 3, 2026: I understand your frustration, Jody, and I'm truly sorry for the lack of communication and the delays you experienced during your truck's service. Your concerns are valid, and it's disappointing to hear that you felt neglected throughout the process. We appreciate your feedback as it highlights areas where we need to improve. Jeff and Alex confirmed that they were in touch and worked to resolve the issues yesterday. Thank you for sharing.

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