New York › Erie › Depew › Joe Basil Chevrolet
Joe Basil Chevrolet
★ 4.6 (9,166 reviews) · 16,408 inspections in the last 12 months · Depew, Erie
- NYS Registered Repair Shop
Inspections performed here
- 16,408NY State inspections in the last 12 months
- 50,227inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Heavy-duty vehicles
- Trailers
- Cars and light trucks
Inspected 327 electric, 150 hybrid, and 210 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
DMV licence
- Facility number
- 5320407
- Licence type
- NYS Registered Repair Shop
- Original issue date
- October 19, 1981
- Expires
- October 31, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- DDouglas★★★★★ March 31, 2026
Matt, our sales Rep. was polite, informative, and personal. Everyone was polite and ask if we needed refreshment. Was a no fuss no muss sale. They took care of everything. We used our Credit Union and that was not any problem. We where showed the grounds, service; body shop. They have a lifetime guarantee on many engine parts. Also we given a card to fix Nick's in the glas for any vehicle we own. Pickup was easy,…
sign the purchase agreements and give over the check. Truck was shown to us beautifully detailed and how it all works. Then we drove off. Very happy with this vehicle and the service we had.
Response from the owner · April 6, 2026: Thank you, Douglas, for sharing your wonderful experience with us! We're thrilled to hear that Matt and the team made your visit seamless and enjoyable. Enjoy your new vehicle, and we look forward to serving you again in the future! - SScott★★★★★ April 26, 2026
I have purchased several vehicles at this location over the years. Top notch all around, from managers to finance. You always walk out satisfied. We just purchased a new trailblazer for our son . They did a great job with everything and the process was excellent. See Bill Powell for your car needs, great guy to deal with. You are always in great hands at Basil !
Response from the owner · April 27, 2026: Hi Scott, thank you for your kind words and for being a loyal customer over the years. We're thrilled to hear that you had an excellent experience with your recent purchase and that Bill Powell provided great service. We look forward to serving you again in the future! - TTrisha★★★★★ June 28, 2026
Everyone was very friendly. Ian is wonderful he was very patient with explaining the car to me. He makes sure you know what every button does. Made buying my first ever Brand New Car a pleasant experience. Thank you Ian
Response from the owner · June 29, 2026: Hi Trisha, thank you for your fantastic review! We're thrilled to hear that Ian made your first new car purchase a pleasant experience. Enjoy your new Chevrolet, and feel free to reach out if you have any questions in the future! - DDarryl★★☆☆☆ May 9, 2026
My experience at Joe Basil Chevrolet Resale was extremely horrible, Darren , who sold me this vehicle is definitely not a man of his word, when we went over this vehicle there these scratches and dents plus a cracked front bumper that Darren said he was going to take care of this and also the windshield had crack in it so I waited a whole month for the wind shield came in. They claimed they wanted to put the…
original windshield from Hyundai so that's what they claimed took so long to get my vehicle on the road. So now I got the vehicle ( by the way I did test drove this vehicle and there was np at first) I'm driving off and now I'm took a little trip to niagara falls, as im driving i hit a bump and next thing ya know the back of my vehicle started bouncing up and down like a pogo stick affect so right away I knew it was the shocks so I take it back to the dealership and service looked at it they said because the mechanic didn't see any kind of leakage they assumed there's nothing wrong with the shocks so now I'm aggravated so then i went to the service manager and he test drove the vehicle and of course he says he doesn't feel anything no bouncing at all then the service manager says Hyundai makes bad shocks so he says " what you could do is take a block of wood and stack them to keep the vehicle from bouncing " when he said that i felt he insulted my intelligence so i walked out because i was very mad when he said that. I talk to my chat gtp and told it my situation so it suggested that I should go to a Hyundai dealership while I still have warranty so I went to Northtown Hyundai on Sheridan Dr. And they took care of it with no problem at all so I came back and showed the Manager the receipts of both one from Joe Basil Resale which is the one that said they didn't see nothing wrong with the shocks to Hyundai which said that the shocks were worn out and the Manager still said "well how do we know our mechanics didn't diagnose this and mind i showed him both receipts so im sorry I have to say this but Joe Basil Resale is very very Shady they lied on every subject of this vehicle so needless to say I will never do business with them ever again because of their broken promises and thats a shame!
- SScheidel★☆☆☆☆ July 14, 2026
Would give 0 Stars for service. Got my 2022 Buick not even a year ago. Check engine light came on the other night. Got codes read next day and called the dealership who told me they had to look into it to see if it's under warranty and I was told would take a few hours to check. They couldn't get me in until beginning of August. Called another dealership, a Buick dealership, talked to a very pleasant woman at this…
other dealership who took the codes and vin number for the car and happily looked it up and said it's covered under gm warranty and asked when I could bring it in to get it fixed no charge from me. Point of story: be nice and accommodating to your Clients or they will go somewhere else, service is where your money is at Joe Basil, get it together you have gone downhill in the last 10 years. I won't be back . All they needed was the vin and codes not even a 3 minute call and problem solved. Anyone else have these codes for GM it's covered
Response from the owner · July 15, 2026: I understand your frustration and I appreciate you sharing your experience. It's disappointing to hear about the delays and the service you received. We strive to provide a better experience for our customers, and your feedback is invaluable in helping us improve. If you have any further concerns or need assistance, please feel free to reach out via text or call. - MMaggie★★★★★ March 13, 2026
This was my first time leasing, as opposed to buying a vehicle outright. Our salesman, Cam Harszlak, was amazing. He was very informative and patient with all of my questions. This dealer didn't have the color and model I wanted, but was able to locate one at another dealer and bring it in for me. Everyone was very friendly and helpful. I would recommend bringing your business here. And, don't forget to ask for…
Cam.
Response from the owner · March 17, 2026: Thank you, Maggie! We're glad to hear that Cam provided you with excellent service and helped you find the perfect vehicle. Your recommendation means a lot to us, and we appreciate your kind words about our team. Enjoy your new lease!
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