New York › Erie › Elma › Delacy Ford Inc
Delacy Ford Inc
★ 4.3 (1,300 reviews) · 3,555 inspections in the last 12 months · Elma, Erie
- NYS Registered Repair Shop
Inspections performed here
- 3,555NY State inspections in the last 12 months
- 11,449inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Heavy-duty vehicles
- Trailers
- Cars and light trucks
Inspected 79 electric, 196 hybrid, and 100 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Monday
- 9 AM–7 PM
- Tuesday
- 9 AM–7 PM
- Wednesday
- 9 AM–6 PM
- Thursday
- 9 AM–7 PM
- Friday
- 9 AM–6 PM
- Saturday
- 9 AM–5 PM
- Sunday
- Closed
- In-store shopping
- Onsite services
- Oil change
- Repair services
- Used goods
- Certified pre-owned vehicles
- Collision repair
- Courtesy deliveries
- Email contact
- Mobile app
- New vehicles
- Sells tires
- Car rental
- Car wash
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 5150508
- Licence type
- NYS Registered Repair Shop
- Original issue date
- September 24, 1981
- Expires
- September 30, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- BBarb★★★★★ July 3, 2026
Was welcomed right away by the salesperson, Todd Slade. He was friendly and helpful and professional. Don also explained the warranty options very thoroughly. We are very happy with our car selection. We'll gladly return to Delacy Ford for future vehicle purchases.
- SShane★☆☆☆☆ June 3, 2026
Great start, horrible ending. Purchased a car outright and financed a warranty but decided to cancel the warranty a few months in. Notified the sales associate on 5/15 (over 2 weeks before the next billing cycle) that I’d like to cancel my warranty. Told me I didn’t even have to come in and someone will call me to discuss the cancellation. A week goes by and no one calls me. Confused, I come into the dealership on…
5/22 to fill out the paperwork myself. No problems, everything seemed fine. Lo and behold, I still get billed for the next month on 6/1. Just flat out frustrated at this point, I call the warranty company myself on 6/3 to find out from their customer service representative that they received absolutely no paperwork or notice from delacy even though I filled out the forms in the office nearly 2 weeks prior! Still getting billed due to not receiving it in time from a postage delay is understandable, but to not even send the paperwork in such a long timespan is beyond disappointing. I get that they have to make money to keep the doors open but there’s many more ethical ways to do it. Pure malpractice!
- MMarcos★★★★★ January 2, 2026
Outstanding Service at DeLacy Ford! I recently purchased a Ford Escape from DeLacy Ford for my wife, and the experience was fantastic from start to finish. Vicki Blaszak, my salesperson, was absolutely amazing—professional, knowledgeable, and genuinely helpful throughout the entire process. She made everything smooth and stress-free, answering all my questions and ensuring we were completely satisfied with the…
purchase. Being a first responder, along with my son who is also a Firefighter and EMT, we know how important it is to treat the public well. Vicki and the team at DeLacy Ford truly exemplified that commitment to excellent service. My wife loves her new Escape, and we couldn’t be happier! I highly recommend this dealership and Vicki to anyone looking for a great car-buying experience. Vicki, Thank you for making this such a positive experience!
- AA★★★★★ May 20, 2026
I recently had my vehicle serviced at Delacy Ford and had a great experience from start to finish. The staff was friendly, professional, and made the whole process easy and stress-free. They kept me updated throughout the service and answered all of my questions clearly. The service department was quick, efficient, and my vehicle was completed when promised. The waiting area was clean and comfortable, and everyone…
I interacted with was welcoming and helpful. My car is running great now, and I really appreciated the attention to detail and customer care. I would definitely recommend Delacy Ford to anyone looking for reliable service and a team that truly cares about their customers!
- SSusan★★★★★ May 23, 2026
We have purchased many vehicles at this Ford dealership and each and every time exceeds our expectations. Our last salesman Todd Slade went above and beyond to give us the best deal possible. His salesmanship goes way above normal and hecis truly an amazing man. Ford is lucky to have him in their employ. I give him a 5 star rating. *****
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.