New York › Dutchess › Holmes › Metric Motors
Metric Motors
★ 4.7 (970 reviews) · 3,411 inspections in the last 12 months · Holmes, Dutchess
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 3,411NY State inspections in the last 12 months
- 10,329inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Trailers
- Cars and light trucks
Inspected 51 electric, 202 hybrid, and 45 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
Hours and services
- Onsite services
- Language assistance
- Oil change
- Wheel alignment
- Mechanic
- Restroom
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Appointment required
- Credit cards
- Debit cards
- Cash-only
- NFC mobile payments
From this shop’s public Google Maps listing. Call ahead to confirm.
DMV licence
- Facility number
- 7006578
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- August 6, 1982
- Expires
- June 30, 2028
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- SSheryl★★★★★ May 29, 2026
I have brought my car here to get work done from minor to major. Every time I have had a great experience with them! When my car needed to stay they provided me with a service vehicle while my car was worked on. They took great care of my car. Everyone I have interacted with and the men behind the hoods are friendly and respectful and they took the time to explain what was going on. Thank you for keeping her running…
great!
Response from the owner · June 1, 2026: Thank you so much for the wonderful review, Sheryl! We truly appreciate your loyalty and trust in bringing your car to us for both minor and major work. We're glad our team could provide you with excellent service and a loaner vehicle while yours was being serviced, and we're happy to hear that our technicians took the time to explain everything to you. We look forward to continuing to keep your car running great for years to come! - KKim★★★★★ July 26, 2026
Super impressed! The girl at the front was more than friendly. It was the best Customer Service experience I’ve had in a long time. She was communicative through the whole process. Got me in in a timely matter without an appointment. I was blown away by the price. I’ve been paying double that everywhere else I’ve gone the past few years. The area you waited in was comfortable. I did not mind sitting there one bit. I…
don’t even live close by and I’ll be using them in the future. That’s how impressionable they were. I’m willing to drive an hour to get serviced by them..
Response from the owner · August 7, 2026: Thank you so much for taking the time to share your wonderful feedback, Kim! We're thrilled to hear that our team provided you with such a positive experience and that you felt well taken care of from start to finish. We truly appreciate your kind words about our service and look forward to seeing you again soon, even if it's from a distance. We're grateful to have earned your trust and business! - OOtiemwen★★★★★ July 5, 2026
It’s always a great experience at Metric Motors. Staff is always generous and very professional. Service is always great. They are our preferred destination when it comes to any form of car maintenance. Thank you guys a lot for your exquisite service.
- DDonna★★★★★ July 21, 2026
I know that businesses claim to treat their customers like family. Despite this often abused cliche, Metric truly treated me like family. They allow for time to hear your explanation, never cutting you short. They are empathetic about your finances, time and concerns. They have never been deceptive about what was needed. They persist in finding the RIGHT fix rather than guessing at what is needed, They always seek…
out the most economic, yet correct repairs. Dealership service without the dealership excessive prices. Big shop services with small shop intimate care. I'm customer for life. Tony Prokopowicz (Sr)
Response from the owner · August 7, 2026: Thank you so much for taking the time to share such kind words, Donna and Tony. We truly appreciate your loyalty and are grateful to have earned your trust over the years. It means the world to us that you feel we treat you like family—that's exactly the standard we strive for with every customer. We look forward to serving you for many years to come. - KKaylee★☆☆☆☆ May 22, 2026
I’ve debated sharing my experience after seeing the not-so-nice responses that people have gotten back, but I do still want to speak my peace. I went in initially for an inspection (which did not pass due to brakes - no big deal), they asked me if I had a mechanic that can do this for me, which I said I did. They were kind enough to not charge me for this visit, which I expressed how nice I thought that was, and…
told me to reschedule once the brakes were complete. I left and got ~20 mins down the road and my engine and battery light started flashing. I panicked, as I never had anything go wrong with my car. I called them asked if they were able to give me any insight on what I may be dealing with so I can alert Triple A. I was actually crying, and told the woman who answered the phone I was having anxiety about this, because I never had to deal with something like this. Instead of just speaking to me normally, I was yelled at over the phone by this woman (and a man in the background), saying I should be gracious that I wasn’t even charged for my visit and that they did not touch anything (I never said they touched anything, I was just asking for help). This made my anxiety and the situation much worse. I walked out feeling one way about Metric Motors, and after this one phone call, that could’ve gone completely different, I will not use them again. Yes, my car has 130,000 miles, but I keep it very well taken care of. I did not once accuse them of doing anything to my vehicle, nor did that thought ever cross my mind, yet I was made to feel so small.
Response from the owner · May 28, 2026: Before responding, we reviewed the call recording as there are many false statements being made in this review, and we believe the facts should always be known so people can form their own opinions based on what actually occurred. Kaylee came in for a New York State safety inspection. We informed her that the rear brakes were below New York State safety standards, and she advised us that she already had her own mechanic handling the repairs. Out of courtesy, we did not charge her for the inspection or our technician’s time. Shortly after leaving, she called stating her check engine light was flashing. During that call, she repeatedly stated things such as “it’s never flashed before,” “I was literally just there,” and “I don’t understand why it’s flashing out of nowhere.” Her review now claims she was simply asking for help so she could “alert AAA,” but that was never said during the call. In fact, we were the ones who advised her to have the vehicle towed because a flashing check engine light can indicate a serious issue. We explained multiple times that no repairs or mechanical work had been performed whatsoever. The vehicle was simply pulled into a bay, visually inspected for safety compliance, and pulled back out. Since she had already established that her own mechanic would be handling the vehicle, we advised her to have that mechanic inspect the check engine light and complete the brake repairs. Unfortunately, it became clear during the phone call that the expectation was for us to somehow assume responsibility for an issue on a vehicle that we have never performed a single repair on, following a New York State inspection that we provided completely free of charge. What is truly disheartening is seeing our good faith efforts repaid with misleading public claims after we handled the situation as generously and transparently as possible from start to finish. We stand behind our staff, our professionalism, and the integrity of our business. - CChris★★★★★ May 23, 2026
The team at Metric Motors always do an incredible job. I always think when I get there, “wow they are so crowded I’m going to be waiting forever “. That’s never the case though, they always get you out quick and efficient. From the girls upfront who are always so friendly to the experienced techs who will take care of all your automotive needs. I’m glad I became a customer, now I’m confident I’ve found the right…
place to have my car serviced.
Response from the owner · May 28, 2026: Thank you so much for the kind words, Chris! We truly appreciate your loyalty and are thrilled that you've had such a great experience with our team. It's customers like you that motivate us to keep delivering the quick, efficient, and friendly service you've come to expect. We look forward to seeing you again soon!
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.