New YorkCortlandCortlandRoyal Nissan of

Royal Nissan of

4.5 (151 reviews) · 3,493 inspections in the last 12 months · Cortland

Royal Nissan of
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 3,493NY State inspections in the last 12 months
  • 11,096inspections at this facility since 2023

What they inspect

  • Initial Inspection3,407
  • Re-Inspection86

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 30 electric and 118 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
9 AM–7 PM
Tuesday
9 AM–7 PM
Wednesday
9 AM–7 PM
Thursday
9 AM–7 PM
Friday
9 AM–6 PM
Saturday
9 AM–3 PM
Sunday
Closed
  • Onsite services
  • Delivery
  • Oil change
  • Repair services
  • Used goods
  • Email contact
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Appointment required
  • Credit cards
  • Debit cards
  • NFC mobile payments

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
7085418
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
August 12, 1999
Expires
July 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 151 reviews on Google

  • BBridget★★★★★ July 1, 2026
    I have had an excellent experience with Royal Nissan, and I wanted to specifically recognize Stacy in the service department for the outstanding customer service she provides. I called about a recall at approximately 5:00 PM, expecting that I would likely have to wait a while for an appointment. Instead, Stacy was able to get me scheduled for the very next day and arranged a loaner vehicle, which made the entire…

    process incredibly convenient. What impressed me most was that Stacy remembered me from a brief interaction we had nearly two months earlier. That level of attention and genuine care is rare and speaks volumes about her commitment to customers. She is approachable, knowledgeable, and easy to talk to, making what could have been a stressful situation much easier to navigate. I own a Nissan Leaf, and as electric vehicles continue to evolve, they can sometimes present unique challenges. Even though Royal Nissan currently services only a small number of Leaf owners, the team has been willing to invest the time and effort to learn more about these vehicles and provide the best possible support. Stacy spent considerable time helping me understand the recall, discussing concerns I had about my vehicle, and answering my questions thoroughly. It is clear that Royal Nissan values its customers and is committed to providing exceptional service. Because of the experience I have had with Stacy and the service team, I will absolutely consider Royal Nissan when it comes time to purchase my next vehicle. I highly recommend them to anyone looking for a dealership that genuinely cares about its customers and goes the extra mile to help.

    Response from the owner · July 9, 2026: Thank you for taking the time to share your positive experience with Royal Nissan! We are thrilled to hear that Stacy from our service department provided you with outstanding customer service, going above and beyond to make your visit convenient and stress-free. It's our goal to provide top-notch service and support to all of our customers, and we are thrilled to know that we have achieved that with you. We appreciate your recommendation and look forward to serving you in the future.
  • CCalvin★★★★★ May 2, 2026

    The Nissan service department did a great job taking care of me and my car. Randy did a great job on the inspection, showing me what needed to be done to make my car safe, and doing the repair maintenance. BrookLynn did a great job setting me up with a rental and explaining the bill and what work was completed. Thank you.

    Response from the owner · May 4, 2026: Thank you for your positive review! We are thrilled to hear that Randy and BrookLynn provided exceptional service for you and your car. We take pride in ensuring our customers' safety and satisfaction. We look forward to serving you again in the future.
  • ZZach★★★★★ May 27, 2026

    I bought my car here and have had all the service done here. The staff is always super friendly and helpful in all departments! I even see the owners that do all the TV and radio commercials, and they always make sure to say hi to everyone as they are passing through!

    Response from the owner · June 2, 2026: Thank you for choosing our dealership for your car and maintenance needs! We're thrilled to hear that our staff has provided you with exceptional service and that you've even spotted our owners, who always make a point to greet our valued customers like you. We appreciate your support and look forward to continuing to provide you with top-notch service in the future! #CustomerSatisfaction
  • JJodi★★★★★ June 11, 2026

    Very accommodating!! Let me take the car home for the night before I even bought it! Matt was great!!!

    Response from the owner · June 12, 2026: Thank you for your glowing review! We are so glad to hear that you had a positive experience with Matt and that our dealership was accommodating to your needs. We hope you enjoy your new car!
  • CChris★☆☆☆☆ April 11, 2024
    Honestly I'm surprised I'm being asked to review but here it goes never will I buy a car from here again I had to wait so long for warranty repair work to be done on my car we r talking since Oct 2023. Car sat there from December to January waiting for a out souce body shop to look at it cause theirs wasn't trusted. Them the man I bought the car from sends me a email trying to sell me another car but they don't…

    wanna honer the extended warranty. I finally in April 2024 got the repairs done. These photos will show u the conditions I picked my car up in. I will just have to say place was ran much better when Joe was doing the commercials but now Colby doing them I feel the place went right to the crapper. That was at 1 time my only auto dealership I would go to but now if I stay with the Nissan family of cars I will go elsewhere. Thank you for the last few years of great service I just hope whatever bugs are hold this place back gets worked out. I just don't understand why they would give me my car back in this condition. Someone had to drive my car out then ram thru all my stuff and throw it all over the car including the drivers seat. Lastly I always keep a 20 in my arm rest on all my cars just incase if I need it and that was not there. I'm done thanks for the past good luck guys.

  • LLauren★★★★★ July 17, 2023

    Bill was great to work with! He was very helpful and informative throughout the buying process, as this was my first time purchasing a new car from a dealership. He was very patient with me as I tried to figure out the best way for me to finance. He answered any and all questions and delivered exceptional customer service!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.