New YorkClintonPlattsburghRiley Ford Inc

Riley Ford Inc

4.7 (586 reviews) · 3,150 inspections in the last 12 months · Plattsburgh, Clinton

Riley Ford Inc
  • NYS Licensed Inspection Station
  • NYS Registered Repair Shop

Inspections performed here

  • 3,150NY State inspections in the last 12 months
  • 7,837inspections at this facility since 2023

What they inspect

  • Initial Inspection3,027
  • Re-Inspection123

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

  • Trailers
  • Cars and light trucks

Inspected 62 electric, 217 hybrid, and 93 diesel vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday
8 AM–5 PM
Tuesday
8 AM–5 PM
Wednesday
8 AM–5 PM
Thursday
8 AM–5 PM
Friday
8 AM–5 PM
Saturday
Closed
Sunday
Closed
  • Delivery
  • In-store shopping
  • Onsite services
  • Oil change
  • Repair services
  • Used goods
  • Car rental
  • Car wash
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Appointment required
  • Credit cards
  • Debit cards
  • NFC mobile payments

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number
3100058
Licence type
NYS Licensed Inspection Station, NYS Registered Repair Shop
Original issue date
September 15, 1980
Expires
May 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.7· 586 reviews on Google

  • Ssomethinburnin★★★★★ July 24, 2026
    I have a 2018 Ford Edge. When I picked this vehicle up in 2023...I decided to go with the 7/125,000 extended warranty. I did buy this vehicle from another dealer that was later bought out in another town, and, ironically, this Edge, actually was over in Plattsburgh at what is now Riley's!. 42,000 miles, and, as we all know, the crappy deals we had to endure, like a 5 year old vehicle for 84 months, at 8.1%, but, I…

    couldn't afford a newer car! Anyhow. So. Forward to this spring. 95-96,000 miles...noticed, couple times, hey. Rough starts. Then the engine codes. Then. I looked at the code. P0302. Missfire detected cylinder 2. If you own an Ecoboost 4 banger in certain areas... You know what that means!! Coolant intrusion. I had some dealings with Riley's service department. I also HAD been going to where I had purchased the Edge, but. I did not like the direction the new owner took, and the familiar faces that had taken care of me for years, were no longer there. I called Riley's. I talked to Service. I explained my situation. We scheduled an appointment. They took me in without issue. A minor miscommunication in there, but, hey, we had a good interactiom, ironed it out, and the car was scoped after it sat over night, and pressure tested. Ooooh yeah. Riley's hooked me up with the loaner, and 10 days later, Edgey was home, brand new engine, as Per Ford TSB for these 2.0L coolant intrusions. Everything looks good under the hood. They recently came out to my work, in Fort Covington, picked old boy up, took it out, oil change, tire rotation. Brought it back. The folks at Riley are a great bunch. They will take the time and listen and work with you. I wish I was in better condition to maybe pay this off and trade newer. But. I do got a fresh engine. Body in good shape. My parents have recently bought a 24 Escape there as well and were very happy with the deal. Especially after the last 2 vehicle deals made over past 6 years at 2 other dealers, first one was same dealer I got my 17 Escape then 18 Edge I have now. That lady eventually quietly slid out door as people caught on to her. The following deal was at a certain other big chain dealer in Plattsburgh. I think you all know who I mean. Going through my history, Yeah. I'm a Moparian. But. I've had more Blue Ovals under my butt then anything. And the reliability, as well as SUPPORT makes that difference. Especially when you get that 1 moment you get a big issue. Please, in the market, Check Out, RILEY FORD. I believe in them. I wish Ford kept the Edge.

    Response from the owner · July 25, 2026: Hi, thank you for taking the time to leave a review for us at Riley Ford Inc. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
  • NNicole★★★★★ May 11, 2026

    We had a great experience with a great salesperson. Ashley was wonderful and talked over everything we were doing with the car for trade and the one we wanted to purchase. Tracie was also great going over all paperwork with my son who was buying his first car on his own. Highly recommend. Thank you lady’s for a great experience.

    Response from the owner · May 14, 2026: Hi Nicole, we're happy you found our staff to be so supportive during your experience here at Riley Ford Inc. If you have any further questions, please don't hesitate to reach out!
  • CCasey★☆☆☆☆ June 11, 2026
    The salesperson was extremely pushy, and I feel like I was misled throughout the process. I was told I was getting over $15,000 for my trade-in, but the actual trade-in value in the fine print on the paperwork ended up being only $13,000. I also unexpectedly had to pay $950 to register the vehicle in Vermont. Before delivery, I specifically asked the salesperson to make sure the vehicle was charged to 100%, but it…

    was only at 55% when I picked it up. Overall, the experience felt like a “charge double, and leave something out” type of sales process.

    Response from the owner · June 11, 2026: Hi Casey, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call call Tony Roberts at (518) 846-7131 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. Take care.
  • MMark★★★★★ June 17, 2026
    Was a pleasure working with the staff at Riley. This was my first purchase of a Ford vehicle, and we felt very welcomed into the fold. Sean and Tracie went above and beyond staying after hours on a Friday evening to get the deal done. It's obvious that Riley's culture is such that they will do what it takes to take care of their customers. The building and grounds are exceptionally kept, and the lot is very well…

    stocked with vehicles. Would work with them again in the future for sure!

    Response from the owner · June 18, 2026: Hello Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Riley Ford Inc! If there is anything else we can do to assist you, please let us know! Take care!
  • JJ★★★★★ July 14, 2026

    My dealings with Riley Ford have been a blessing. Their service people are easy to communicate with and they come to my home, pick up my vehicle, and return it when they are done. If there is an issue with my vehicle, they quickly respond and make things right. It is nice to know that you can depend on people when you pick up the phone.

    Response from the owner · July 14, 2026: Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.