PEP Boys Auto

Inspections performed here

• 6,999NY State inspections in the last 12 months
• 20,385inspections at this facility since 2023

What they inspect

• Initial Inspection6,656
• Re-Inspection343

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 391 electric and 689 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7 AM–2 PM

Tuesday

Closed

Wednesday

7 AM–8 PM

Thursday

7 AM–8 PM

Friday

7 AM–8 PM

Saturday

7 AM–7 PM

Sunday

9 AM–6 PM

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7084971

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

June 14, 1999

Expires

May 31, 2027

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★☆ 3.8· 2,751 reviews on Google

• BBigBins★★★★★ July 12, 2026
  We just got our first ever oil change and set of 4 new tires. I’m so happy we went with Pep Boys! I made an appointment a couple days before and went on a Sunday. Whew they were busy but the service was great! I worked with Xavier - he was incredibly nice, patient, knowledgeable, and took the time to walk me through the process and paper work. At one point it got super busy but he was able to help me and another…

  customer pretty much at the same time without any issues. A tip is to get in as early as possible! There’s a reason why they’re in high demand. :) thanks so much to Xavier and Pep Boys. I’ll be back !

• Ssaid★☆☆☆☆ June 15, 2026

  Very disappointing experience. I waited almost 5 hours for a callback about tires I was told were in stock. After waiting all that time, they finally called and said the tires were not available. Poor communication and a complete waste of my time. If the tires weren’t available, I should have been informed right away instead of being left waiting for hours. “I would not recommend anyone come here.”

  Response from the owner · June 16, 2026: We’re sorry to hear about your experience and understand how frustrating it must have been to wait several hours only to be told the tires were not available. This is not the level of communication or service we aim to provide. We understand your time is valuable, and updates like this should be communicated promptly. We appreciate you bringing this to our attention and would like the opportunity to review what happened. Please contact us at pepsocial@pepboys.com with your contact information, store location, and any details from your visit so our team can look into this further.
• CCiara★★★★★ February 5, 2026

  Julian did an excellent job of getting me seen without having an appointment! Their service was very fast and efficient and within an hour I had a diagnosis for my car. Shanni was also really helpful and made sure that he let me know all of my options. I didn’t feel pressured to purchase anything! Excellent guys ask for them if you ever go!

  Response from the owner · February 5, 2026: Thank you for the kind words, Ciara. We will be sure to recognize our employees for their fantastic service!
• IIhor★☆☆☆☆ May 3, 2026
  I visited this shop last year and only recently remembered the experience when I decided to inspect my brakes again. I originally came in to ask about replacing the rear brake pads on my Dodge Ram pickup. At the time, I had seen a website price of $250 for that service. During my visit, the employee assisting me — a short Hispanic man working at the front desk/service counter — said that my front brake pads should…

  also be replaced. I had installed genuine Mopar front pads about two weeks earlier, so I declined that additional work. He offered to show me the condition of the brakes in the garage, but I chose not to proceed. After I declined the front brake service, I was then quoted $750 for the rear brake pad replacement. When I mentioned the website price, I was told that the in-person price was different from the online listing. A few days ago, while doing a tire rotation and removing the wheels myself, I observed that the front brake pads still appeared to have about half of their usable material remaining, more than a year later, and in my opinion they may continue to last for quite some time. This was my personal experience and opinion. Others may have different experiences. I would recommend asking for written estimates, confirming prices in advance, and getting a second opinion before approving any repairs or maintenance.

  Response from the owner · May 3, 2026: We’re sorry to hear about your experience and the concerns you had regarding pricing and service recommendations during your visit. We understand how important clear communication and transparent estimates are when making decisions about vehicle maintenance, and we regret that your experience left you feeling uncertain. We’d appreciate the opportunity to review this with our team. Please send your contact information and visit details to pepsocial@pepboys.com so we can follow up with you directly. Thank you for sharing your feedback.
• AAda★★★★★ June 27, 2026

  My husband brought his car here, and Shamar S. took great care of us from start to finish. He kept us updated throughout the entire process and made sure we knew what was going on every step of the way. His customer service was excellent! I highly recommend coming here and asking for Shamar. Thanks again for the outstanding service!

• CColleen★★★★★ June 2, 2026
  The customer service at this location exceeded my expectations. Andrew and Erica were especially attentive to my needs and took the time to thoroughly explain my options and the next steps in the process. Andrew was also very transparent about the expected timeline, which I greatly appreciated. Their professionalism, clear communication, and willingness to help made the entire experience smooth and pleasant. Both…

  Andrew and Erica provided outstanding customer service, and I am grateful for their assistance.

  Response from the owner · June 2, 2026: Hi Colleen, thank you for the kind words. We will be sure to recognize our team members for their fantastic service!

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.