Empire Nissan of

Inspections performed here

• 3,283NY State inspections in the last 12 months
• 10,042inspections at this facility since 2023

What they inspect

• Initial Inspection3,173
• Re-Inspection110

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 31 electric and 53 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7:30 AM–5:30 PM

Tuesday

7:30 AM–5:30 PM

Wednesday

7:30 AM–5:30 PM

Thursday

7:30 AM–5:30 PM

Friday

7:30 AM–5:30 PM

Saturday

7:30 AM–5:30 PM

Sunday

Closed

• Onsite services
• Oil change
• Loyalty program
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required
• Credit cards
• Debit cards
• NFC mobile payments

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7130443

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

October 20, 2022

Expires

September 30, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 502 reviews on Google

• TTommyTPhotography★★★★★ May 22, 2026
  I had an excellent experience getting my car serviced here, all thanks to Ali. From the moment I walked in, he was incredibly helpful, attentive, and made sure the entire process went smoothly. Two things really stood out: the communication and the speed. Ali kept me updated every step of the way with clear, efficient communication so I never had to guess what was going on with my vehicle. On top of that, the…

  turnaround time was surprisingly quick. I was expecting to be without a car for much longer, but Ali and the team got me back on the road in no time. If you need your car serviced, ask for Ali, he provides top-tier customer service! Highly recommend.

  Response from the owner · May 28, 2026: Thank you so much for your positive review and recommendation! We are glad Ali provided you with the A+ service you deserve and kept you well informed throughout the process. Your safety and satisfaction are our top priorities. We hope to see you again the next time your vehicle is ready for service.
• Ookan★☆☆☆☆ July 15, 2026
  I bought my car from Empire Nissan, and my experience has been extremely disappointing. It took two full months to receive my license plates. Every time I called, I was told, “two more days,” over and over again. Then, when it was time for my first oil change, I was initially told it would be free. Later, I discovered that Empire Nissan had charged me $30 for something I had never been informed about. I had to…

  call and insist before they finally canceled the charge. To make things worse, I drove all the way from New Jersey for my oil change. I called three times beforehand because I didn’t want to wait too long. They gave me a specific time to come, but when I arrived, they told me I would have to wait another four hours for a simple oil change. When I reminded them that I had asked about the wait time in advance, they responded with a careless and dismissive attitude. Overall, everything about my experience with Empire Nissan has been a complete disappointment. I would not recommend this dealership.

  Response from the owner · July 20, 2026: Okan, We sincerely apologize for the series of frustrations you experienced, from the delay with your license plates to the unexpected charges and the significant wait time during your service visit. We would like to learn more about your experience. Please reach out to Joe Randazzo at (347) 309-4016 or at jrandazzo@eagny.com
• Aanabel★★★★★ April 11, 2026
  I had an excellent experience working with Ali F. at Empire Nissan of Bay Ridge. He was exceptionally professional, knowledgeable, and always dependable throughout the entire process. From the moment I walked in, Ali made sure I felt comfortable and well-informed, taking the time to answer all my questions without any pressure. What truly stood out was how consistent and reliable he’s, always following up, staying…

  organized, and making sure everything went smoothly from start to finish. His strong work ethic and dedication made a big difference, and it’s clear he genuinely cares about his customers. He made the whole experience seamless and stress-free.

  Response from the owner · April 15, 2026: Anabel, thank you for sharing the positive experience you had with Ali. We are glad he provided you with the quality care you deserve and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!
• EErick★★★★★ April 13, 2026
  I had a great experience at Nissan Bay Ridge thanks to my service advisor Ali Fares. He was honest, took the time to clearly break down what my car actually needed, and gave me a realistic timeline for when everything would be done. The service was fast, transparent, and reasonably priced, which is hard to find. I really appreciated how straightforward and professional he was throughout the whole process. I’ll…

  definitely be coming back to Nissan for future work. Thanks again, Ali!

  Response from the owner · April 15, 2026: Erick, thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad Ali provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you have any further questions or concerns.
• LLady★☆☆☆☆ February 5, 2026
  Beware of this place. I went in to have my leaking roof repaired(clogged drain tubes) plus an oil change and cabin air filter replaced. I was told I had to have a diagnostic in order to have my car serviced, for a non mechanical issue🚩 Billed me for 6 hours of labor when the only worked on car 2 hours. The paperwork they sent me shows the time the work was approved and the time I left. Fares Ali kept me there all…

  day to purposely inflate the bill and overcharged me. To top it all off, they didn't cover back up the air cabin filter because the cover is rolling around in my car. I'll find out when it rains if they even fixed the problem. Deceptive and unethical practices 🚩🚩

  Response from the owner · February 5, 2026: We’re sorry to hear about your experience. We take all concerns seriously and would like to address the billing and service issues you raised. Please contact our general manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com
• AAlfonso★★★★★ August 26, 2025

  I had to bring my car in for a check engine light and a couple of recalls. The service manager Rod who assisted me from beginning to the end made sure I was content and happy throughout the process. I was also, believe it or not offered my choice of loaner cars. But you had to leave a $200.00 deposit in case of tickets. Anyway I chose a 2025 Nissan Sentra. It was a good experience.

  Response from the owner · August 28, 2025: Alfonso, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Rod has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.