BMW of Brooklyn

Inspections performed here

• 5,407NY State inspections in the last 12 months
• 15,371inspections at this facility since 2023

What they inspect

• Initial Inspection5,295
• Re-Inspection112

Counted from NY DMV inspection-transaction records, not estimated.

Vehicles they inspect

• Cars and light trucks

Inspected 86 electric and 1,675 hybrid vehicles in the last 12 months.

From NY DMV inspection-transaction records for the last 12 months.

Hours and services

Monday

7 AM–7 PM

Tuesday

7 AM–7 PM

Wednesday

7 AM–7 PM

Thursday

7 AM–7 PM

Friday

7 AM–7 PM

Saturday

7:30 AM–5 PM

Sunday

Closed

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

From this shop’s public Google Maps listing. Call ahead to confirm.

DMV licence

Facility number

7097899

Licence type

NYS Licensed Inspection Station, NYS Registered Repair Shop

Original issue date

December 12, 2008

Expires

July 31, 2028

Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.

Reviews

★★★★★ 4.5· 7,934 reviews on Google

• AAiman★★★★★ March 23, 2026
  BMW of Brooklyn has been my go-to dealership since 2017, and the level of service has been consistently outstanding. Every time I come in with an appointment, the process is smooth, efficient, and very well organized, with little to no wait time. They truly value their customers’ time and make the service experience feel seamless. What stands out most is the excellent communication throughout the entire process. I…

  always receive timely follow-up calls and emails while my vehicle is being serviced, which gives me confidence and peace of mind. Their professionalism and attention to detail have kept me coming back for years. I have also had a few emergency situations in the past, and BMW of Brooklyn went above and beyond to make sure my concerns were addressed properly and in a timely manner. They made every effort to ensure I was taken care of, and that level of support means a lot. A very special thank you to Misbah Ellahi for her extraordinary service, patience, and support. She has been exceptional before, during, and after the service process. Misbah consistently goes the extra mile, follows through, and makes sure everything is handled properly. Her dedication, professionalism, and genuine care truly deserve special recognition. I also want to thank Raul Martinez for always being helpful and professional which is I can’t thank him enough. Overall, BMW of Brooklyn continues to deliver a first-class service experience, and I highly recommend them.

  Response from the owner · March 24, 2026: Aiman, your feedback made our day! Thank you for sharing your long-term trust and appreciation for BMW of Brooklyn. We’ll pass your kind words along to Misbah and Raul. We truly value your business and look forward to continuing to serve you. Safe travels!
• CCassandra★★★★★ June 25, 2026
  I’ve been bringing my BMW here for service, and they always do a great job. The team is professional, efficient, and makes the whole process easy from start to finish. My service advisor, Abraham, is amazing—he’s knowledgeable, honest, and always keeps me updated throughout the service. Daana at the front desk is wonderful as well. She’s friendly, welcoming, and always takes care of anything you need. They truly…

  make you feel like a valued customer. I highly recommend BMW of Brooklyn for anyone looking for excellent service and a great overall experience

  Response from the owner · June 25, 2026: Hi Cassandra! We’re so grateful for your continued trust in BMW of Brooklyn’s Service Team. It is wonderful to hear that our team provided exceptional care and made you feel valued throughout your visit. Thank you for your feedback and we look forward to seeing you next time!
• FFilip★☆☆☆☆ April 21, 2026
  Extremely frustrating experience at this BMW service center. From start to finish, the service was unprofessional and poorly managed. The original issue with the car wasn’t properly fixed, and on top of that, additional parts were damaged during the process, leaving the vehicle in worse condition than before. Communication was a major problem. The staff member Michelle Funez handling updates was rude, dismissive,…

  and very difficult to reach. There was no sense of accountability or effort to keep me informed, which made the whole situation even more stressful. What really stood out was the lack of organization — after being told the car was ready for pickup, I arrived only to wait more than two hours for them to actually bring it out. Completely disrespectful of a customer’s time. Overall, this place does not meet the standards you would expect. I would strongly advise others to think twice before trusting them with their vehicle.

• Aarthur★★★☆☆ July 28, 2026
  Service specialist is great. Transparent. They sent videos. The service that I got is only oil change actually. I've leased seven BMWs over the years, so I've been a loyal customer for a long time. I arrived at 7:30 a.m. and was first in line for a routine oil change, my car was out around 11:00–11:30 a.m. BMW no longer provides loaner vehicles or uber voucher for oil change appointments. Between the long wait…

  times and the reduction in customer conveniences, the ownership experience no longer reflects the premium service I'd expect from a luxury brand. Its been steadily declining actually.

  Response from the owner · July 28, 2026: Arthur, thank you for sharing your feedback. We're glad our specialist provided great assistance and transparency during your visit, though it's disappointing to hear about the inconvenience caused by the lack of loaner vehicles. We understand how important these services are in maintaining a premium ownership experience, and we'll consider this as we continue to improve. If there is anything else you'd like to discuss, please feel free to reach out to us at feedback@bmwofbrooklyn.com.
• EExecutive★☆☆☆☆ April 8, 2026
  My first bmw and my first visit to this location. As you enter bmw service entrance they have a very welcoming sign that clearly states that there employees like to steal personal items out of vehicles and they will not be responsible (clearly not welcoming) I brought my car in for a diagnostic farooq was my advisor and told me I would have to leave car 24 hours to perform diagnostic. I asked him for a loner farooq…

  said he did not have any available meanwhile I spoke to a customer that came in after me and was giving a loner upon request without an appointment for one. My car was in there possession for 7 days with no form of communication from advisor. I had to rent a vehicle $600 for 7 days. Finally on the 7 day the technician sent me a video of whatever issues were found. On the paper work it clearly states it took the technician 1 hour to perform the diagnostic but for some reason they needed 7 days without communication after I was told 24 hours Farroq the advisor finally called me to surprise me with a $6,500 bill. When I showed up to speak to him all he was concerned with was I leaving the car to get fixed. He never sat me down and explained the issues. I cannot recommend this place to anybody after this unfortunate experience.

  Response from the owner · April 15, 2026: We appreciate your feedback and are disappointed to learn about the lack of communication and inconvenience you faced during your visit. It is our goal to provide a seamless and professional service to all of our guests, and it sounds like we missed the mark here. We'd like the opportunity to speak with you further about this situation - please contact us at feedback@bmwofbrooklyn.com at your earliest convenience so that we can work towards a resolution. Thank you.

Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.