New York › Albany › Albany › Jiffy Lube
Jiffy Lube
★ 4.2 (1,808 reviews) · 12,551 inspections in the last 12 months · Albany
- NYS Licensed Inspection Station
- NYS Registered Repair Shop
Inspections performed here
- 12,551NY State inspections in the last 12 months
- 36,399inspections at this facility since 2023
What they inspect
Counted from NY DMV inspection-transaction records, not estimated.
Vehicles they inspect
- Trailers
- Cars and light trucks
Inspected 284 electric, 729 hybrid, and 81 diesel vehicles in the last 12 months.
From NY DMV inspection-transaction records for the last 12 months.
DMV licence
- Facility number
- 7129311
- Licence type
- NYS Licensed Inspection Station, NYS Registered Repair Shop
- Original issue date
- December 23, 2021
- Expires
- November 30, 2027
Data from NY DMV as of September 2026. Check this facility in the NY DMV public record.
Reviews
- Aanjelique★★★★☆ June 8, 2026
I went in for an oil change with my Nissan rogue 2022. Apparently my vehicle has a lot of recalls and engine issuesi discovered after they did the oil change. I drove home and my vehicle then started spitting out white smoke and shaking and randomly turning off. I’ve only had this car for six months and this was the first oil change. I got so I called the next day and asked if I can bring my vehicle back. I called…
the following day because I got serviced on a Sunday and they were already closed. I spoke to I believe the Assistant manager named Bri. She was super helpful and the hospitality of this individual was amazing. I can’t point fingers at anyone or blame them because they honestly just revealed an issue with my car that has been prolonging to be found. This woman went above and beyond and actually went to another store to get equipment to check to see what was going on with my vehicle, come to find out my coolant system was actually slowly leaking into my engine not only did she spend her own money to buy these tools that they did not have but she also made sure to call the store manager and the district manager, and they did a thorough run through and diagnostic on my vehicle. They even offered to reimburse me for a tow if need be, and if it was an issue with my oil change to reimburse me for the oil change, I’m really not mad about the situation. I was blessed to have worked with such kind and hospitable individuals because she did not have to do what she did for me. She also took pictures and videos and sent me all the information so when I had my car towed to Nissan, they could see everything that she already had done and the diagnostics that they had ran. I highly recommend going to Jiffy Lube and if you get the chance to get Bri definitely do so they’re not that many people that would go go above and beyond like she did. Even after I left the shop and waited for them to look at my vehicle, she kept calling and sending me updates on what was going on which did bring peace and ease. I then had AAA come and tow my car because there is a warranty on the engine unfortunately the oil change being done did not negatively affect my car, but it did trigger the issue. Not there fault at all and honestly so blessed. Thank you ! Once my car is fixed, I’ll be back to get my free car wash 😊
Response from the owner · June 9, 2026: Thank you, Anjelique, for sharing your experience with us. We're glad to hear that Bri and our team were able to assist you and provide the support you needed during this situation. We appreciate your understanding and look forward to welcoming you back to our Jiffy Lube location once your car is fixed. 😁 - DDakota★★☆☆☆ June 22, 2026
Price is fair but what is going on with the workers? Sat there for an hour waiting for a state inspection just for them to claim they couldn't find the lug nut key. Fine, give me the truck back and I'll go to the dealer. Sat for another 20 minutes before they gave it back. So I pull out, look in the center console, SITTING RIGHT THERE, is the lug key. Pull back around "oh my mistake, sorry I looked there and…
didn't see." No problem, get me in and get me out we'll be good. Nope. I sit for another hour before they finally bring it out to me. While I'm sitting there another customer gets yelled at because all he wanted was an oil and they start trying to take out his cabin air filters. When he steps out to ask them to stop because he already told them JUST an oil change, he gets yelled at to go back into the lobby. Do better. This was a waste of everyone's time.
Response from the owner · June 22, 2026: Hi Dakota, I am very sorry to hear about your recent experience with our customer service team. This is not the level of service we aim to provide, and I apologize for any frustration this has caused. Please reach out to our District Manager at billbarkowski@premiumvelocity.com, so we can learn more about your visit. - IIsmail★★☆☆☆ June 28, 2026
Not very good experience, Rude manager here , they have inspected my car and failed it for tires , I came back and they have checked everything still kept me for more than 40 minutes and I am still here they opened the hood of my Engine and kept it the whole time for nothing I am watching from behind the glass . Manager need to be more polite and flexible.
Response from the owner · June 29, 2026: Ismail, I apologize for your negative experience at our location and for any inconvenience. I would like to have our District Manager get in touch with you to discuss further details about your visit. Can you please reach out to our District Manager at billbarkowski@premiumvelocity.com and we will be in touch. Thank you! - Mmaxtech1999★★★★★ April 25, 2026
Went in for an oil change on my vehicle. Was greeted right away. My technician Lavaughn , took care of the service. Performed all needed maintenance. Service with a smile. Filter prices were a little high but it was convenient to get it done. All work was double checked and I am confident my vehicle is in excellent working condition. Free car wash was a bonus. Don’t forget to go to the website for a coupon for oil…
change.
Response from the owner · April 27, 2026: Thank you, Max, for your wonderful review! We're delighted to hear that Lavaughn provided you with excellent service and that you found the experience convenient. We appreciate your feedback on filter prices and are glad you enjoyed the free car wash. - RRoger★★☆☆☆ June 24, 2026
I am unable to drive until July. I asked my wife and daughter to bring my car here for inspection as it is due for June and I didn't want to be late. I guess the inspection part was okay. But the service tech then told my wife the car needed new spark plugs. It is 1 year old with just about 6000 miles on it. The manual says to change them at 60000 miles. This seems to be a clear case of unnecessary up selling and…
possibly trying to take advantage of a senior citizen. Shame on jiffy lube if this is how you do business.
Response from the owner · June 24, 2026: Thank you for your feedback, Roger. We apologize for any misunderstanding regarding the spark plug recommendation and take your concerns seriously. Our Jiffy Lube location is committed to providing honest service, and we would like to discuss the details further. Please reach out to our District Manager billbarkowski@premiumvelocity.com and we will be in touch. - KKevin★★★★★ March 17, 2026
Stopped in for an oil change and state inspection on a Sunday afternoon. Staff was polite and professional. Offered extra services but not pushy about it. It was busy when I arrived but they moved through everyone quickly and efficiently. No complaints.
Response from the owner · March 18, 2026: Thank you, Kevin, for your wonderful review! We're delighted to hear that our Jiffy Lube location provided you with efficient and professional service. We appreciate your feedback and look forward to serving you again in the future.
Snippets from public Google Maps reviews. Own this shop? Claim the page to reply.